Trailer Bridge Recognized by SC Johnson for Sales and Customer Service Excellence Press Release, Jacksonville, FL -- Trailer Bridge, Inc. (NASDAQ: TRBR) today announced that the Company received SC Johnson's "Outstanding Customer Service" award for 2002 and that Liz Nobles, Division Sales Manager - Midwest, was selected as SC Johnson's carrier "Salesperson Of The Year" for 2002. Trailer Bridge was recognized at its annual business review with SC Johnson, which took place at Trailer Bridge's corporate headquarters in Jacksonville, FL. This is the third year in a row that Trailer Bridge has received SC Johnson's "Outstanding Customer Service" award. The Company was honored for maintaining the high levels of customer service as required in SC Johnson's carrier partnership program. Ms. Nobles received her award for participation in bi-monthly reviews, quick responsiveness to requests for assistance, outstanding performance in keeping SC Johnson appraised of changes, and for her suggestions for process improvement. SC Johnson's Ms. Katie Scheller, U.S. Import/Export Services & Compliance Manager, and Milt Morris, Director of U.S. Transportation, were on hand to present both awards to the Company. Jennifer Harvey, Manager, Customer Service, accepted the award on behalf of all Trailer Bridge employees stating, "We are grateful and honored to receive this award from SC Johnson. It is wonderful to be recognized by SC Johnson for the quality service that we provide to them. The entire Trailer Bridge team can be proud of this achievement." In accepting the Carrier Salesperson of the Year Award, Ms. Nobles stated, "It is truly a pleasure to do business with the SC Johnson Family of Companies. I'm thrilled that they feel I deserve this award. Working with quality people such as Katie, Milt and their departments allows us to meet our mutual goals in a timely and efficient manner." According to SC Johnson, Ms. Nobles was selected from amongst salespersons representing all their worldwide carriers. Trailer Bridge has been the primary transportation provider for SC Johnson products between the U.S. mainland and Puerto Rico since 1993. Dave Miskowiec, Vice President of Sales, said, "SC Johnson expects a lot from their carriers, and the receipt of these awards is testament to the dedication of all Trailer Bridge employees and the continual pursuit of excellence that defines our corporate culture. We are especially proud of Liz, but she will tell you that it's truly a team effort and she couldn't do it by herself." Trailer Bridge provides integrated trucking and marine freight service to and from all points in the lower 48 states and Puerto Rico, bringing efficiency, environmental and safety benefits to domestic cargo in that traffic lane. This total transportation system utilizes its own trucks, drivers, trailers, containers and U.S. flag vessels to link the mainland with Puerto Rico via marine facilities in Jacksonville and San Juan. Additional information on Trailer Bridge is available at the www.trailerbridge.com website. This press release contains statements that constitute forward-looking
statements within the meaning of the Private Securities Litigation Reform
Act of 1995. The matters discussed in this press release include
statements regarding the intent, belief or current expectations of the
Company, its directors or its officers with respect to the future
operating performance of the Company. Investors are cautioned that any
such forward looking statements are not guarantees of future performance
and involve risks and uncertainties, and that actual results may differ
materially from those in the forward looking statements as a result of
various factors. Without limitation, these risks and uncertainties include
the risks of the company maintaining sufficient liquidity to operate its
business, continued support of its lenders, vendors and employees,
economic recessions, severe weather, changes in demand for transportation
services offered by the Company, capacity conditions in the Puerto Rico
trade lane and changes in rate levels for transportation services offered
by the Company. Trailer Bridge, Inc.
Ralph W. Heim,
President & C.O.O.
800/554-1589
or
TRBR Investor Relations Counsel:
The Equity Group Inc.
Adam Prior, 212/836-9606
Devin Sullivan, 212/836-9608
www.theequitygroup.com
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