International Trade & Customs Manager

Summary

The International Trade and Customs Manager is responsible for managing regulatory processes and ensuring Trailer Bridge shipments comply with the rules and regulations of Puerto Rico, Dominican Republic and US Customs compliance.  The International Trade and Customs Manager will also monitor all related processes to ensure transmissions of bills of ladings, and manifests are within acceptable standards and meet all regulatory requirements for our regulatory agencies. This position also ensures that acceptable standards are maintained and that processes are efficient.

 Essential Duties and Responsibilities

  • Ensures that all shipments conform to U.S. Governmental and foreign regulations.
  • Ensure compliance with Customs authorities and other global government entities, etc.
  • Oversees the required record retention of documents to ensure record-keeping and reporting requirements are maintained in accordance with the U.S. regulations and are also in a manner whereby audits are completed quickly and without material issues.
  • Identification and correction of Export Compliance Gaps.
  • Train business functions with regards to U. S. import/export regulations, as well as international logistics and processes.
  • Keep up-to-date on all applicable import/export laws, regulations and company policies.
  • Manage process for filing Arbitrios with Department of Hacienda and ensure transmissions and complete and deadlines are met.
  • Manage process for submitting US Customs Manifest and ensure transmissions are complete and deadlines are met.
  • Manage process for submitting PRPA reports for wharfage filings and ensure transmissions are complete and deadlines are met.
  • Manage process to ensure compliance with AES requirements for Electronic Export Information (EEI) and assure transmissions are complete and deadlines are met
  • Manage process for all In-bond transactions for proper filing and closings
  • Manage process for filing AMS for International voyage manifests for clearance and discharge of vessels to avoid delays, penalties and fines.
  • Comply with all regulatory bodies for clearance and discharge of vessels to avoid delays, penalties and fines.
  • Ensure vessel arrival/departure notices are sent to CBP by deadlines
  • Document work instructions to department policy and procedure manuals for procedural compliance.
  • Minimize corrections issued to Dept of Hacienda through actively training and offering resources to Support Services teams to avoid duplication of errors.

Additional Duties and Responsibilities

  • Manage employee daily work flow and monitor performance in accordance with assigned objectives and company disciplinary policy
  • Continually pursue cross training within the department and organization.
  • Uphold company policies, and supports equal opportunity employment objectives.
  • Handle other duties as assigned by the Assistant Vice President and company executives.

Qualifications

  • 8-10 years of experience in trade/compliance management; equivalent combination of education and experience may be considered.
  • Strong familiarity with applicable regulations and customs reporting and filing requirements, Licensed Customs Broker is a plus.
  • Bachelor’s degree in logistics, business administration or a related discipline; or equivalent combination of post high school and equal experience may be substituted for education.
  • Bilingual (English/Spanish) preferred.
  • Strong PC and software skills, preferably in an AS400 environment, as well as a working knowledge of Excel spreadsheet development
  • Ability to gather, interpret, report, and use data and other information concerning assigned activities
  • Knowledge of the concepts, principles, and practices of import forwarding, customs brokerage, operations, ports and world geography in a domestic and/or international capacity.
  • Experience leading the development, implementation and management of a trade compliance program.
  • In-depth knowledge of international trade policies and regulations of applicable government entities.
  • Ability to read and interpret government regulations.

Other Characteristics

  • Ability to interact with other departments, communicate at a higher level and to develop and deliver in person training.
  • Able to work independently, exercising good judgment and analytical skills.
  • Able to effectively present information and respond to questions from executive management, clients and customers
  • Skill in preparing clear and concise documents, including, but not limited to reports, procedures, correspondences, and other written materials
  • Strong organizational and time management skills
  • Good analytical skills with attention to detail
  • Ability to recognize events and issues that should be raised to other teams.
  • Ability to draw conclusions and make recommendations based upon data analysis.
  • Good sense of urgency
  • Team and production oriented
  • Strong interpersonal skills, ability to work with all levels of the organization
  • Supports the culture of Trailer Bridge by modeling and encouraging the TB12 – Trailer Bridge’s core values

EEO/AA Institution. Protected veterans and individuals with disability encouraged to apply.

Equipment Analyst

Equipment Analyst

Summary

The Equipment Analyst provides administrative support for the Equipment Control Department, including but not limited to creating and managing reports on Customers’ Intermodal Equipment utilization. Identifying weaknesses in Customer Intermodal Equipment returns and resolving idle equipment issues to keep assets mobile and moving.

Essential Functions

  • Responsible for reporting daily yard inventory reports for Containers & Chassis.
  • Authorizes equipment releases to Carriers once booking qualified
  • Tracks empty trailers that are dispatched to ensure they return loaded and within a reasonable time to avoid misuse of equipment
  • Ensures Carriers comply with Trailer Bridge as well as government requirements, and are authorized to move trailers and transport customer cargo
  • Answers Customer & Carrier inquiries by telephone and / or email relating to Equipment concerns
  • Performs and audits equipment inventories periodically
  • Manage and report third-party Container & Chassis, JB Hunt specific.
  • Assists Equipment Manager with off-hire & on-hire of Containers & Chassis with Lessors

 

Additional Duties and Responsibilities

  • Other duties as assigned by the Equipment manager
  • Follows written procedures as documented in the Trailer Bridge ISO 9001:2000 quality processes
  • Upholds company policies, and supports equal opportunity employment objectives
  • Supports the culture of Trailer Bridge by modeling the attributes and TB12 Core Values of a TB team member

Qualifications

  • MS Excel experience is mandatory  (Vlookups, Pivot Tables, IF/AND logical formulas) Can train if highly qualified in other Intermodal Equipment areas.
  • General knowledge and experience with Intermodal equipment (Containers & Chassis)
  • Knowledge of ISO 6346 standardization, AAR & FMCSA Guidelines, and Equipment Interchange procedures a plus.
  • Ability to be a self-starter and work without micro-managing.

ITS HelpDesk Support Technician

Summary:

Trailer Bridge is looking for energetic, talented, self-motivated go-getters to join our Information Technology Services team. The ITS Helpdesk Support Technician is responsible for monitoring in coming tickets and assist the end-user with technical questions and issues.

Key Responsibilities
  • Reviews, Updates and prioritizes incoming support tickets based on Trailer Bridge ITS guidelines
  • Updates tickets with request resolution and obtains user approval before closing
  • Answers the phone in order to handle critical requests from users
  • Images new computers and sets up employee hardware as part of the on-boarding process
  • Installs, relocates and retrieves hardware issued to users
  • Receives incoming hardware orders and works with Admin Coordinator to inventory and label
  • Responsible for managing inventory room and requesting hardware to be ordered as necessary
  • Handles all other duties and projects as assigned by the Director
  • Follows written procedures as documented in the Trailer Bridge ISO 9001:2008 quality processes
Qualifications
  • 1 – 2 years working in an IT helpdesk support role
  • Associate’s Degree in Computer Science or related certifications or experience
  • Strong communication, time management and organizational skills
  • High proficiency in MS Suite of products
  • Bilingual preferred (English/Spanish)
  • Detail oriented with the ability to analyze and troubleshoot
  • Energetic and positive attitude
  • Supports the culture of Trailer Bridge by modeling the TB12 Core Values of a TB team member
Benefits We Currently Offer
  • Eligible for participation in TB’s leadership development program
  • Competitive base salary
  • Opportunity for internal career advancement
  • 401k, Life Insurance, Short & Long Term Disability Insurance
  • Medical/Dental coverage
  • Paid Holidays & Vacation

Marketing Specialist

Summary

We are looking for an enthusiastic and energetic Marketing Specialist to join our team! In this position, you will take responsibility for planning and executing marketing activities in order to develop and maintain awareness of the brand, maximize revenues and drive traffic. You will work with the Director of Marketing to update content for our website, sales and corporate materials, advertising, other projects that create brand awareness, and support the Corporate Development team with day-to-day tasks as needed. You are a competent professional able to grasp behavior trends and generate creative ideas. The goal is to deliver effective marketing programs that will contribute to our reputation and growth.

Essential Functions:

  • Graphic art design, layout, and production of marketing materials including advertisements, signage and other materials, as needed
  • Develop content for a wide range of online and traditional marketing projects
  • Maintain and/or coordinate regular web site updates, including monitoring, analytics, and reporting on traffic and effectiveness
  • Assist and/or coordinate special events
  • Create, update and archive marketing documentation
  • Develop and manage graphic design of company collateral, including newsletters, presentations and other materials
  • Order and manage promotional items
  • Work with third parties to obtain status updates on project activities
  • Identify marketing and public relations opportunities
  • Coordinate and distribute detailed email blasts to customer base
  • Support social media and email campaign efforts, as needed
  • Conduct market research and analysis as needed
  • Other collateral duties as assigned

Qualifications

  • Bachelor’s degree in marketing, advertising, communications or related field preferred
  • Experience with websites and graphic design preferred (Photoshop, Indesign, WordPress, social media, etc.)
  • Experience in photography a plus
  • Excellent oral and written communication
  • Detail oriented
  • High degree of accuracy
  • Strong sense of urgency
  • Strong verbal and written communication skills, and strong interpersonal skills
  • Strong organizational skills
  • Self starter
  • General business experience is key, logistics experience a plus

Other Characteristics

  • Punctual with excellent attendance
  • Highly organized self-starter with lots of initiative
  • Ability to adjust to ever changing demands
  • Ability to produce accurate work in a time sensitive environment
  • Ability to handle multiple priorities and meet deadlines
  • Flexibility to work overtime, sometimes on short notice, as needed
  • Ability to handle sensitive information in a confidential manner
  • Team player with strong customer service attitude
  • Models and encourages the TB12 Core Values

 

 

EEO/AA Institution. Protected veterans and individuals with disability encouraged to apply.

 

Logistics Documentation Clerk

Summary

The Documentation Coordinator is an entry level position.  This position uploads and indexes all required billing and payables documentation for inland transportation shipments.

Essential Functions
  • Organizes all incoming mail, email, and faxed documents
  • Ensures that paperwork is scanned timely.
  • Indexes documents into several different classification types.
  • Uploads paperwork to the correct shipment number.
  • Requests documents from carriers and customers as needed 
Additional Duties and Responsibilities
  • Assists AP and Billing Coordinators as requested.
  • Reports to the Logistics Accounting Manager.
  • Follows written procedures as documented in the Trailer Bridge ISO 9001:2000 quality processes.
  • Consistently model and encourage the TB12 – Trailer Bridge’s core values
Qualifications
  • Proficient PC skills, including strong working knowledge of Microsoft Office software (Word, Excel, Access).
  • Strong verbal, written, and interpersonal communication skills.
Other Characteristics
  • Punctual with excellent attendance.
  • Ability to exercise good judgment and make appropriate decisions.
  • Ability to handle multiple priorities and meet deadlines.
  • Team and production oriented.
  • Energetic and positive attitude
  • Supports the culture of Trailer Bridge by modeling the TB12 Core Values of a TB team member.

Truck Operations Dispatcher

Summary

The Owner Operator Dispatcher ensures that freight is moved in a timely manner and customer needs are satisfied by effectively dispatching independent contractors. We are excited and ready to bring new members on the team who are eager to learn and are passionate about their personal growth, while making TB the customer’s first choice.

Essential Functions
  • Communicates trip information to independent contractor in order to ensure all loads are covered, work with drivers individually, as needed, to resolve issues with loads, address special needs, miles, home time, availability, and hours of service.
  • Understands the day-to-day pick-up and delivery requirements of the company and communicate with Load Planners and Manager to ensure that all service requirements are met.
  • Actively works with Planning and Customer Service to ensure that customer satisfaction is a priority.
  • Investigates all service failures and report findings to all appropriate parties through email communication to include Area Planner, Customer Service Rep, and the Manager.
  • Maintains high service standards and ensures urgent issues are resolved quickly and effectively.
  • Ensures settlement items are entered accurately and in a timely manner.
  • Responsible for timely and accurate trip jacket and accessorial pay entries.
  • Assists with Owner Operator recruiting by answering calls and fielding questions from candidates.
  • Accurately tracks equipment within the AS400 and communicates with equipment control and customer service departments regarding potential increases and decreases in customer pools.
  • Collaborates effectively with other departments and builds positive working relationships with internal customers.
  • Reviews own work continuously to ensure attention to detail and works proactively to avoid errors in bookings/dispatch processes.
Additional Duties & Responsibilities
  • Handles other duties or projects as assigned by the Manager or Director
  • Follows written procedures as documented in the Trailer Bridge ISO 9001:2000 quality processes.
  • Upholds company policies.
Qualifications
  • 2-3 years industry experience, preferably in truck operations
  • Bachelor’s degree preferred; education may substitute for work experience.
  • Basic PC skills; Microsoft Office product knowledge preferred.
  • AS400 experience preferred.
  • Bilingual (Spanish/English) a plus.
  • Effective communication skills, both verbal and written.
  • Flexibility to work irregular hours as needed.
Other Characteristics
  • Ability to work effectively in a high production, fast paced environment.
  • Ability to work independently and make appropriate decisions.
  • Ability to handle multiple priorities and meet deadlines.
  • Ability to prioritize effectively.
  • Ability to provide accurate and thorough communication .
  • Ability to maintain composure and interact effectively under strict deadlines.
  • Supports the culture of Trailer Bridge by modeling the core values of a Trailer Bridge team member, the TB12.

Trailer Mechanic I

Summary:

Trailer Bridge is looking for energetic and self-motivated go-getters to join and support our team of Trailer Mechanics. The Trailer Mechanic is responsible for performing preventive maintenance, troubleshooting, major and minor repairs on trailers, chassis, and containers in accordance with established maintenance and safety standards.  Our Trailer Mechanics provide reliable and roadworthy equipment in a cost effective manner to meet customer service requirements.

Key Responsibilities:
  • Inspect and replace lights, Clean container, Open and close doors, Clean rust and prep welding areas, wash outs, replace mud flaps, inspect and replace crank handles, remove and replace tires, verify registration, remove nails from floor of container
  • Regularly accesses any area of equipment necessary to perform maintenance, to include inspecting and performing work in, on, or under parts of equipment
  • Completes repair orders and attendance records legibly and in a timely manner
  • Responsible for shop cleanliness and safety and compliance
  • Maintains proficiency on equipment and technologies to enhance quality of work and productivity
  • Available to work a variety of shifts, including days, evenings, nights, and weekends
  • Additional duties and projects as assigned by supervisor
TB is looking for:
  • 3-4 years of container/chassis/trailer repair experience
  • Knowledge of repairs including electrical, brake and air systems, suspension, landing gear, interior, doors, floors, body work, DOT inspections, PM inspections
  • Knowledge of vehicle systems
  • Annual vehicle and brake certification
  • Basic welding skills such as Oxy/Acetylene and MIG. Welding certification preferred
  • Ability to perform strenuous physical activity including, but not limited to, lifting up to 100 lb., bending, kneeling, reaching, climbing, and working in awkward positions for extended periods of time
  • Must provide own hand and air tools
  • CDL and ASE certifications desired but not required
  • Supports the culture of Trailer Bridge by modeling the TB12 Core Values of a TB team member
Benefits we currently offer:
  • Eligible for participation in TB’s leadership development program
  • Competitive base salary
  • Opportunity for internal career advancement
  • 401k, Life Insurance, Short & Long Term Disability Insurance
  • Medical/Dental coverage
  • Paid Holidays & Vacation
  • Parental and Maternity Leave
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