Transportation Logistics 101: How We Make It Happen [Infographic]

The North American transportation logistics market is massive—in fact, it was valued at over $1 trillion in 2019. According to the US Department of Transportation, over $95 billion in transborder freight moves between Canada, the United States, and Mexico by truck, rail, sea, or air each month.

How do we make it happen? In this new infographic, the transportation logistics experts here at Trailer Bridge share interesting facts, information, and tips to help you choose the right logistics partner and successfully move your freight from Point A to B. Check it out, and don’t miss the highlights below the graphic.

(Want to share this resource with your colleagues? Download the interactive PDF here.)

 

Transportation Logistics 101 infographic

How does freight move across North America?

It takes a variety of different vessels and vehicles to deliver goods across our vast network of roads, waterways, islands, and cities, including:

  • Liquid or refrigerated trucks
  • Ground expedited trucks for express delivery
  • Last-Mile delivery; shipped to a destination, direct-to-customer
  • LTL: Less-than-truckload shipments
  • FTL: Full truckload shipments
  • Rail or Intermodal (using two modes of transport)
  • Ocean shipping
  • Cargo planes

In North America, our transportation logistics industry is more reliant on trucks than any other vehicle or vessel. Trucks hauled as much as 10.8 billion tons around the USA in 2017, equating to about 30 lbs. of goods for every American man, woman, and child. All of those truck shipments are essential for our economy, generating $700 billion in revenues and accounting for 6% of all full-time jobs in the United States.

Ocean shipping is the third-largest mode of transport, shipping $76 billion worth of goods each year. Some of these goods head to Puerto Rico, where 90% of all containers come from mainland U.S. When moving freight by ocean carrier, container size matters—shipping in 53’ ocean containers gives you 37% more space and delivers:

  • a lower per-unit shipment cost for customers,
  • shorter delivery times,
  • and a reduced overall supply chain footprint.

Intermodal transport shipping, which uses more than one vessel or vehicle, is an essential aspect of moving goods and often includes railways. Together with trucks and maritime shippers, freight railroads carry nearly 57 tons of freight per American each year.

How to choose a logistics provider

These eight key questions can help you choose a logistics provider that best meets your shipping needs. As you are evaluating your options, be sure to ask:

  1. How long have you been in business?
  2. Is your business asset-based?
  3. What are your core services?
  4. Is your business growing, expanding, or contracting?
  5. Do you service my entire route?
  6. Do you support EDI (Electronic Data Interchange)?
  7. How are you different from the competition?
  8. Who is my point of contact, and how will we communicate?

We provide customers coast-to-coast coverage throughout North America (including Puerto Rico, the Dominican Republic, and the US Virgin Islands) via ocean shipping, ground transportation, intermodal and rail.

What’s more, Trailer Bridge customers can count on the consistently excellent service we provide. As an Inc. Best Workplace for 2020, the #1 Place to Work in Jacksonville and the #1 Voted Ocean Carrier in the Quest for Quality Awards by Logistics Management, we’re 100% committed to the enhanced value that exceptional teamwork, culture, and service provides our customers.

Get a free quote now or call the logistics experts at Trailer Bridge at 800.727.3859 to find out how we can make it happen for you.

5 Top Logistics Expert Takeaways from FreightWaves 3PL Summit

While it would certainly have been amazing to get together with colleagues and peers to network and learn, FreightWaves did an incredible job with its 3PL Summit as a virtual event. From the live Q&A with keynote speaker Brad Jacobs, CEO of XPO Logistics, through a series of informative and engaging fireside chats, to the entertaining ‘Great Debate,’ the FreightWaves 3PL Summit was a can’t-miss event.

If you did happen to miss it, fear not—you can catch the replays here.

In this post, we share five insightful excerpts from talks by:

  • Keynote speaker Brad Jacobs, CEO of XPO Logistics
  • Eric McGee, Executive Vice-President of Highway Services with J.B. Hunt
  • Craig Fuller, founder and CEO of FreightWaves
  • Robert Candena, CEO of Lean Staffing
  • Author and educator Jordan Belfort, ‘The Real Wolf of Wall Street’

See what logistics industry experts had to share on innovation and automation, predictions for the transportation market, employee engagement and company culture during the pandemic, and more.

Brad Jacobs on Innovation in Logistics and the Warehouse of the Future

“I wouldn’t say it’s a specific ‘light going off’ innovation, but the evolution of innovation in automation inside the warehouse very much impresses me because it improves safety, profit, and employee satisfaction. Customers love it because we can give a better service for a lower price, and it’s a win-win because we can make a higher margin. I believe that the innovation in the warehouse is at the forefront of tangible, concrete innovations going on in the logistics industry.”

FreightWaves 3PL Summit keynote speaker Brad Jacobs on improving the supply chain with innovation and automation in the warehouse.

“We have a partnership with one of our partners in Europe, Nestle, and we’ve developed with them the warehouse of the future. And by that I mean, every single part of automation and technological innovation inside the warehouse, we’ve met with all of those OEMs and they continue to pitch to us and we evaluate all of the different products. We’ve selected the ones that we think are the most advanced and the ones we think have the highest chance of succeeding and continuing to evolve in the future. We’re providing the software that links them all together through the WMx.

That was going to go live in July, here, but due to the pandemic it’s a few months behind schedule. I can’t wait until that opens. It’s going to be a showcase for the whole industry and I can’t wait to share the proprietary technology that we have there with our other warehouses around the globe and also, to the extent it makes sense, to open source it.”

Brad Jacobs, CEO of XPO Logistics and FreightWaves 3PL Summit Keynote Speaker

Eric McGee Talks Technology-Enhanced Logistics Efficiency

“Creating the most efficient transportation network in North America means having the right shipment for the right carrier. It doesn’t necessarily need to be a shipment that J.B. Hunt found and it doesn’t necessarily need to be a J.B. Hunt truck.

If you’re a 3PL today, you’re either investing in technology understanding that the industry is changing and you’re disrupting yourself, or you’re doing business in a traditional manner. The traditional way would have about two-thirds of your people calling on trucks. I challenge you to ask yourself, are you executing for your customers in the most efficient manner?

Eric McGee, Executive Vice-President of Highway Services with J.B. Hunt, in WavesTalk: Unlocking Tech-Enabled Efficiencies in 3PL

Craig Fuller on Whether Current Transportation Trends Can Hold

“If you look at normal seasonal patterns, what you would expect this time of year is that the OTVI (Outbound Tender Volume Index) would dip. It did not dip. It’s continued to accelerate, and that acceleration is going to continue.”

An injection of federal stimulus funding will keep OTV higher and the transportation and logistics industry stronger than seasonal norms, according to FreightWaves founder and CEO Craig Fuller.

“The Federal Reserve, combined with Congress, has put so much money into the economy that what we’re seeing is actually $5 trillion of stimulus into our economy, right there.

In terms of the market, we are seeing unprecedented volume. This is not only a black swan effect that we saw back in March, but also what we’re seeing now. It’s unprecedented. This is completely different from anything we’ve seen and it’s not going to revert back to seasonal trends. We’re seeing stimulus dollars and what we’re going to see is other demand return to the market.

Have you tried to buy lawn furniture or BBQs? You can’t get it right now because of all the demand out there. People simply are buying a lot of product and it’s propped up by the federal government.”

Craig Fuller, founder and CEO of FreightWaves, in The Great Debate with Zach Strickland

Robert Cadena on Employee Engagement and Remote Work Culture

“With COVID, there’s been a big focus on making sure our employees stay safe. We have about 1,600 employees working from home and we’ve been able to keep our culture. Our culture is our most amazing feature; it’s what we do together. We used to have volleyball tournaments but a lot of things that we did face-to-face… we’re now doing gaming tournaments and PlayStation tournaments to get everybody engaged. We try to keep it light…

We put our employees ahead of anybody else… Our HR and recruiting team and everyone around that has made sure that mental health supports are there. We have psychologists on standby to make sure we can tend to whatever needs they have.

We’ve been sending gifts and chocolate and things to their houses, just letting them know that look, you’re part of a bigger thing and even though you’re working from home, you are part of this great organization that we’re growing day-to-day.

So we want to make sure that they know that all of this will pass and the hardest part is just keeping ahead of all that is going on.”

Robert Cadena, CEO of Lean Staffing, in Put That Coffee Down Presented by Lean Staffing

Jordan Belfort on Overcoming Uncertainty in Sales Calls

Rather than saying, ‘Hey listen, I don’t know you, buddy… I’m not sure,’ they’ll say, ‘Oh, sounds good. Let me think about it.’ They throw that out there as a smokescreen for uncertainty.

The mistake that most salespeople make—especially in logistics, where it happens all the time—is they’ll try to somehow overcome the objection ‘Let me think about it,’ as if the person really has to think about it.

In fact, what the person is really saying is, ‘I want to think about it because I’m not certain enough yet. I don’t know you.’”

Hesitant prospects just don't know enough about your company yet, says Jordan Belfort, 'The Real Wolf of Wall Street.' It's up to salespeople in logistics to overcome that uncertainty by filling in the blanks.

“So rather than addressing that objection head-on, we deflect it instead. If someone said to me, ‘I want to think about it,’ I’m going to say, ‘You know, I hear what you’re saying. Let me ask you a question: Does the idea make sense to you? Do you like the program?’

They’ll typically say, ‘Yeah, it sounds pretty good.’

And I say, ‘Exactly, it really is a great program! Let me say this: What this program also does is…’ and then I will loop back and re-present and make them more certain. I tell them more about my company. I fill in the blanks. I create an impeccable, airtight, scream-from-the-hilltops logical case about why my company is the best solution. And when I’m done, I’ll ask them, ‘See what I’m saying? Does that make sense to you?’

Now they’ll say, ‘Oh, yeah!’”

Jordan Belfort, ‘The Real Wolf of Wall Street’ in Put That Coffee Down Presented by Lean Staffing

Visit the FreightWaves Virtual Events site to watch recast sessions and find information on upcoming events.

Check out these other transportation and logistics resources you may have missed:

Quote a lane and request a quote for your ocean, truckload, intermodal, warehousing, white glove, expedited, specialized cargo, vehicles, over-dimensional, or transloading shipment.

Hurricane Isaias — Friday, July 31 Update

The US Coast Guard has established Port Hurricane condition x-ray, which means winds are predicted within 48 hours. Our port remain open for dispatch and receiving of containers. Our terminals will operate normal hours Saturday 0800-1700 and close Sunday 8/2/2020 and reopen Monday pending storm.


The Jax San Juan Bridge and the Chicago Bridge barges remain safely at sea.

Given current weather conditions, the schedule of our vessels is as follows:

  • Arrivals
    • San Juan Jax Bridge (Voyage #10506) is scheduled to arrive in San Juan on 8/4 on schedule
    • Jax San Juan Bridge (Voyage #20505) is scheduled to arrive in Jacksonville on 8/4 on schedule
    • Chicago Bridge  (Voyage #30505) is scheduled to arrive in San Juan  on 8/1
  • Departures
    •  Chicago Bridge (Voyage #40505) is scheduled to depart San Juan 8/02 delayed
    • Brooklyn Bridge (Voyage #30506) is scheduled to depart Jacksonville on 8/03 delayed
    • San Juan Jax Bridge (Voyage #10506) departed Jacksonville 7/29 on schedule
    • Jax San Juan Bridge (Voyage #10507) is scheduled to sail from Jacksonville on 8/5 on schedule


We will continue to provide updates to our vessel schedules and facility operations as Hurricane Isaias moves through our service areas.

Rule 048 – International Peak Season Surcharge

Effective September 1, 2020 Trailer Bridge will implement a Peak Season Surcharge for cargo originating in Southern California as defined in Tariff 008  Rule 048.

This surcharge applies to cargo moving in non-Trailer Bridge equipment from zip codes 900–918, 923–928, and 93012 only and applies to both Contract and Tariff rates. This surcharge does not apply on transfer moves.  The surcharge expires on December 31, 2020.

$900.00      September 1 – September 19

$1,200.00   September 20 – October 17

$1,500.00   October 18 – November 21

$900.00      November 22 – December 31

Thank you and should you have any questions or require additional information, please be sure to contact your Trailer Bridge Sales Representative or Account Manager at 1-800-727-3859.

TRBR-200 – Item 865 – Domestic Peak Season Surcharge

PEAK SEASON EQUIPMENT SURCHARGE   EFF: 09/01/2020            ______865

Effective September 1, 2020 Trailer Bridge will implement a Peak Season Surcharge for cargo originating in Southern California as defined in Tariff 200-A Item-865. This surcharge applies to cargo moving in non-Trailer Bridge equipment from zip codes 900–918, 923–928, and 93012 only and applies to both Contract and Tariff rates. This surcharge does not apply to transfer moves.  The surcharge expires on December 31, 2020.

$900.00      September 1 – September 19

$1,200.00   September 20 – October 17

$1,500.00   October 18 – November 21

$900.00      November 22 – December 31

Thank you and should you have any questions or require additional information, please be sure to contact your Trailer Bridge Sales Representative or Account Manager at 1-800-727-3859.

The Best Place to Work is the Best Place to Do Business. Here’s Why.

by Indie Bollman

Maybe you’ve seen this anonymous quote that’s become something of a business legend:

Random CFO: What happens if we train them and they leave? 

Random CEO: What happens if we don’t and they stay?

We are firm believers—and I comfortably speak for the entire executive team here at Trailer Bridge when I say this—that improving the employee experience is your most direct route to improving customer experience.

If you want to become the company of choice for customers in your industry, you need to become the choice of employer for the best talent available, and then get them onboard to make it happen.

The Trailer Bridge team in Jacksonville, FL.

Why make your people top priority?

From the customer who placed the order to the logistics expert who arranged transport, from the warehouse packer to the truck driver, receiver, and right on through to the last-mile delivery service, each and every one of those people is having an experience.

What kind of experience they’re having is influenced by each interaction they have all the way along the supply chain.

We tend to think of logistics in terms of the complexity of operations, and it’s true that facilities and supplies are an important part of the equation. But more importantly, you have people driving the success of every single transportation logistics transaction, every step of the way.  Each one of the transactions tells a story about how the employees love what they do, and how valued they feel in their role.

Whether you’re shipping a car to Puerto Rico, shipping goods from the US to Mexico or sending containers to the Caribbean, you’ll be amazed at what happens when you show the people of logistics a little love.

They become more connected, energized, and kind. Believe me, you can be a complete badass at your job and still be kind.  Who ever said that someone who has a lot of drive and a competitive spirit, can’t be a nice person?  We have over 200 people here who do are both, and bring that to their work every day.

And when our people are taken care of—when they are energized and fulfilled and are plugged into how we serve others—they take care of our customers in that same spirit.

Employee experience drives customer experience across the supply chain.  It’s that simple.

If there’s one thing we’ve learned in developing the team we have today, it is that the key to employee experience is in helping your people grow. You need to develop your teams and give them a place to go, and opportunities to grow into.

Rock stars don’t want to sit still! We want to fill their buckets with tools and talent, to help them become fulfilled and grow the business as a result.

If you constantly step in and push others aside, they and everyone around them gets the messages that you don't believe in them. - Indie Bollman on positive company culture

It’s no coincidence that in less than a year, Trailer Bridge has been recognized by Inc as a ‘Best Workplace for 2020’, by the Jacksonville Business Journal as the ‘#1 Place to Work in Jacksonville’, and also as the ‘#1 Ocean Carrier’ in the Quest for Quality awards.

While Inc and the Jacksonville Business Journal base their rankings on anonymous employee feedback, Logistics Management’s Quest for Quality awards measures service quality and customer satisfaction from qualified buyers of logistics and transportation services. The outcomes companies are ranked on include:

  • On-time Performance
  • Value
  • Information Technology
  • Customer Service
  • Equipment & Operations

Across each of these critical elements, success hinges on our team members. Our people provide the exceptional service and performance our customers deserve and we expect from one another, day in and day out because that’s just how we do business. It’s an unusual culture built on trust and love where employees are motivated to do their very best for customers—and for each other.

Leading with love means giving employees the tools and structure to grow. It means paying attention to what they need, and it means they’re ready and excited when the opportunity presents itself.

So how do you build a culture of love and growth? Since 2015, we’ve put one or two groups per year through our in-house leadership development program. As we grow the business, we’re creating more spots for leaders and we want those leaders of tomorrow to have a jumpstart on leading with the love that has led us this far (and will lead us forward).

We’re constantly working on creating that next generation of leaders who will take that passion and skill back to their teams.

It goes deeper than your executive team and managers, though. Across the board, we have opportunities to better connect with, engage, and develop our team. We recently rolled out a company-wide skills development initiative that offers all team members their choice of training, from soft skills to hardware to internal job or department-specific training, and everything in between.

Even now, during the COVID-19 pandemic, we’re in the midst of rolling out classes and workshops to help prepare our people for the growth we have planned over the next few years.

Times of chaos and crisis are when employees need you most.  It’s also when they need you to be there for them the most.

As news of the Coronavirus spread and we collectively began to understand the impact it would have on business-as-usual, we were nine months into developing this company-wide educational program. And when it all hits the fan, the initial knee-jerk reaction inside so many organizations is to pause everything, then begin to cut.

Lead with humility, openness and love to develop employees into leaders. - Indie Bollman, Trailer Bridge

Yet when crisis and chaos rule the day, that is when your employees and customers need you most.

They need you to be steady, measured, and reassuring. They need you to keep your eye to the longer-term horizon and not react emotionally or erratically.

We were able to pivot quickly and take advantage of videoconferencing and remote work tools to continue the analysis and planning of this program. Even as we transitioned to largely remote work environments with only a few team members still in office, we were able to show employees that we see what they need and are going to help make it happen.  Our leadership understood that one of the fundamental objectives of being a leader applies now more than ever – pay attention to your teams.

In addition to the COVID support measures we immediately put in place, staying the course in employee development reminded our team that even in these times of turmoil, we are committed to their success. We’re going to keep going, and we’re going to do it together. We put someone in front of each direct report and said, tell us what you need.

Learning to lead with love. Just do it.

The great leaders that I’ve had the honor of working with over the course of my life and career have taught me that we teach people in ways we don’t even think about sometimes. You can show someone how to do something—sign them up for a course, do on-the-job training, give them a book or a video to watch—but the way you act and treat them every day is what matters.

It’s a big, fat, pay-it-forward to teach your own team leadership because they get to that level and they know that what they need to do is teach and elevate, too. The teaching aspect is so important.

That’s why our Leadership Development Program places such great emphasis on coaching. Sure, I can send someone to a Microsoft class and that’s important. But I can also model my character and teach the people around me that how I make them feel is how we make all employees and customers feel.

Something wonderful happens when employees know you believe in them. - Indie Bollman, transportation and logistics industry

And we don’t always get it right. Sometimes we screw up, but then we can model humility. You don’t have to get it perfect every single time to be a leader, and we let our people know that. We model that. We fall down, we screw up, and we learn and move on.

It’s absolutely okay to make mistakes, to model resilience, and move on. If you’re making mistakes, it means you’re trying new things. And we have to be doing that in order to move forward and grow.

Tips for coaching employees to reach their greatest potential.

What does leading with love look like in practice?

  • Determine your employee’s motivations. We first need to figure out, why are you here? What does this person want out of this experience? The most important first step is to get their perspective and let them identify what they want. That sets the groundwork for a positive coaching and learning environment and there a lot of listening in this phase (as well as the rest of the process).
  • Explore what is holding them back. As humans, we’re in our own way a lot. There’s a lot of emotional intelligence in that. Self-awareness is huge. It has to be a safe environment, and trusting, so people are comfortable saying this is what I want, and this is what’s holding me back.
  • Introduce them to the tools and supports that will get to that next level. When I see someone experience a breakthrough and achieve that goal they were working towards, I feel so fulfilled, as well. It’s a little bit magical.  When people learn that about themselves—that fulfillment you get from lifting up and teaching a colleague—they start to rethink all of their relationships. They start to rethink how they speak to others. I’m growing in that all the time myself.
  • Care about how much they want to grow and be in it with them 100%. Leadership is not about the leaders, it’s about the team. The joy of helping someone come through something really has to be enough for you, or why are you doing this?

It’s really cool when it happens and you see the people you are coaching making it to that next level and grow in themselves and their work. It has to happen every single day across the organization for that shift in culture to really take hold and thrive.

I’m thrilled that our CEO Mitch Luciano is naturally that kind of leader.  It’s who he is and he continues to inspire that leadership across the team today.

These are the types of leaders we look for as we hire new people and develop the team. You get to decide what kind of leader you’re going to be, and you can make that choice once in your life or you can make it every single day.

You get to decide what you stand for. We stand for creating a workplace where people don’t mind spending their days and want to be. We stand for treating our customers and employees with love, empathy, and kindness.

How you treat your people = how they treat each other = how they’re going to treat your customers.

I know it’s a lot of equal signs, but it’s a proven formula.

Transportation is a hard, challenging, fast-paced space—but you can still be nice. In fact, this is the space in which love is needed more than anywhere else, to power freight seamlessly forward through each interaction with the care and attention it deserves.

Want to learn more about how we make it happen? Get in touch with a member of the Trailer Bridge team today to quote a lane.

And if you think you could be the kind of caring logistics badass we’re looking for, make sure you check out our current openings. You just might be the next member of the Trailer Bridge family!

Love and Acquisitions in Times of COVID – What the Truck?!?

How can you build and protect a company culture of positivity, inclusivity, diversity, and hard work, even as you merge with or acquire companies? And how do you protect those qualities that make your transportation brand unique when crisis strikes or pandemic hits?

 

Dooner and The Dude, hosts of FreightWaves’ mega-popular ‘What the Truck?!?’ podcast, welcomed Trailer Bridge’s own Mitch Luciano on the show this week to talk all things company culture, current events, and Coronavirus impact.

Check out this 10-minute video chat in which Mitch, Dooner and The Dude discuss:

  • the impact of love and trust in business 
  • diversity and inclusion in the logistics industry
  • merging teams and protecting the best qualities of your company culture during M&As
  • weathering business interruptions and coming back stronger than ever
  • the impact of COVID-19 on transportation and logistics and what we may expect in the near future.

 

Grab a beverage and get comfortable. If you have any questions about this show or Trailer Bridge’s team and services, shoot us an email or reach out to the team on Twitter. Ready? Let’s do this!

Trailer Bridge CEO Interviews with Dooner & The Dude on What The Truck?!? – Full transcript

Dooner: Hey Mitch, this is Dooner and The Dude on What’s the Truck. Thank you for taking the time to talk to us today! 

Mitch: Absolutely, thank you!

Dooner: Hey before we jump into it—because I know we’re going to talk about some cool stuff like the importance of M&A activity and preserving culture—but just what is the elevator pitch on Trailer Bridge? I understand you guys do some interesting things. A lot of us think of ocean freight as 40s, 20s and 45s, but I think you move 53s and some other outsized freight, as well, right?

Mitch: We do, we do. We’re an asset-based logistics company but the core of what we do is move 53-foot containers between Jacksonville, Florida, to Puerto Rico, the Dominican Republic, and the Virgin Islands. It started by Malcom McLean back in 1992; that’s the grandfather of containerization. And we just expanded it out to other parts of the US and to Mexico. 

Dooner: And your company seems like a great place to work—in fact, so much so that Jacksonville Business Journal’s number one award was in Best Place to Work for 2020 for your company, just weeks after being named Best Workplace by Inc. Magazine. Congratulations! How and why were you bestowed those honors? 

Mitch: You know honestly, it just comes down to taking care of your people. When you treat your people with kindness and love they will give back so much to you. And so when these magazines and periodicals come out with these questionnaires, we just say “Fill it out and be honest.” Just be heartfelt and truthful. And they do that. I think it’s a result of having an amazing team and amazing leadership, and just genuinely caring for your team. 

Diversity, Inclusion, and What It Means to be #TBStrong

The Dude: Hey Mitch, congratulations on that award, that’s a really good thing! Speaking of this, this year has really highlighted a number of areas in regards to company culture; for instance, health and safety in light of COVID-19, and also obviously diversity and inclusion. Do you think we highlight these areas enough in our industry? 

Mitch: You know, it’s difficult because our industry can be fairly segmented at times. So I think that we do need to spend a little more time with this, especially when you go through the events we’ve gone through over the last three or four months. If your people don’t trust you and you don’t trust them, it’s very difficult to work through this. Imagine all of these people working from home—if there’s not a level of trust between you, between the leadership and the people, how can you drive out of this and be stronger on the backside than you are on the front side? I think it’s the culture. 

You know, we talk about this more over the last few years than we have ever before and I think it’s a cornerstone of any successful company. We’re seeing it now. We’re seeing that companies that have a stronger culture—whether you’re 10 employees or 5,000 employees—you’re seeing them thrive right now. While for those that don’t, it’s slowly falling apart.

Dooner: Hey, and we’re seeing it right now in the comments section. We have a lot of different guests out here but Team TB has shown up strong! Eric Masotti says, “Trailer Bridge!” Melissa Morrison says, “TB Strong!” Laura Johnson says, “Make it happen!” Matthew Lewis, “TB Strong!” Who else have we got here? Allen Lucas, “TB Strong!” Allen Perez Torres, “TB Strong!” Indie Bollman, “TB Strong!” Savannah Marshall, “TB Strong!” Samantha Guilrico, “TB Strong!” Ann Jones, “TB Strong!” Man! We have a lot of guests on here but I think you have topped everybody in terms of workforce getting active in the comments!

Mitch: Yeah, they do too! You know, the news has come out and I think it just goes to show how much they care about me and they know how much I care about them. They want to listen and I don’t know… maybe see what mistake comes out of my mouth or what I might say. But you know, we’ve have bi-weekly and monthly town halls where we get everybody on the same call. I used to do it in person, now we’re doing it on zoom. So they’re used to hearing me and they’re just very supportive. It’s my work family and they know how much I love them.

How to Grow and Preserve Culture Through a Merger or Acquisition

Dooner: Yeah, and Charlie Sanchez says, “TB Strong, we are the best!” They’re saying they haven’t worked a day in their lives. There’s so many in here we could just spend the whole thing reading names, but one of the things we wanna talk about is focusing on growth. It’s something Trailer Bridge has done well and it’s great. But how do you identify—in light of safety, inclusion, diversity, culture, all these things—how do you identify partners to merge with and acquisitions and make that blood transfusion work?

Mitch: I think a part of it, initially in any acquisition or merger, you look at the financials so you have to see if there’s an opportunity there. But I think people get really stuck on the financials, you need to say their  good and let’s take the next steps. Part of due diligence really should be understanding the culture. The culture of the organization you are looking to merge with or acquire—will it fit in with yours? 

When I’ve seen these fail in the past, it’s not really the financials that fail—they’ll speak for themselves. It’s really about, why aren’t people driving success? Why are they not holding themselves accountable? Why are they not fitting in? And you really have to understand that, look at that, and make sure that’s not going to be a huge hurdle in driving success and bringing those people under your umbrella. 

It is easy, when you have a company that is really struggling and morale is down… I mean, you look at someone like Trailer Bridge—Best Place to Work in Jacksonville and in Inc Magazine, #1 Ocean Carrier by Logistics Management—we talk about all those things and they go, “Wow, I’m kind of excited!” But you have to live up to it every single day. You genuinely have to listen to what their needs are because it’s going to be a little different from what we traditionally have at Trailer Bridge or any company, you have to listen and make sure you do something about it. Don’t just listen and not do anything—listen and actually act.

The Dude: Yeah Mitch, that’s really good stuff. It reminds me of working in operations over the years. And I worked in your space at a rather large company down in Riviera Beach… maybe you know who I’m talking about, that also services the Virgin Islands and all of the islands in an NVOCC to the Greater Antilles, etc. But if you don’t think you have theft, then you have a theft problem. If you don’t think you’ve got a morale problem or a diversity issue or productivity or whatever with your people, you probably do. It’s one of those things you have to wake up every morning and work, right?

Mitch: Without a doubt. Specifically at Trailer Bridge, when we started this turnaround five or six years ago, I told the leadership team, “There can’t be a day we fail. It’s going to take us three years to actually change the culture. But if we fail or we don’t pay attention one day, it’s going to set us back again. So you have to do it every single day. You have to—to your point, it’s not just about morale or culture, but part of that is the safety of the people. Making sure that if there is trouble, how are you going to manage that and what protocols do you have in place? The best ideas come from those who deal with this everyday. I see it a lot, where companies put all these plans in place and they do it at a very high level and they don’t include those people who are actually physically doing the job every day. 

That’s something I believe we pride ourselves on. We get their input and it’s so valuable. And we actually put that input into practice and it makes a big difference. 

What will logistics and the supply chain look like post-COVID?

Dooner: Hey Mitch, one of the things we’ve been looking at is the recovery. We’ve been looking at freight recovery, we’ve been looking in SONAR and talking to guests. So let me ask you this, do you think we see the square root, the swoosh, the V, the W? The L, is it lost? I know your seat’s a little bit different in the way you guys move cargo, but what do you think? What do you make of it all? 

Mitch: We’ve seen a big spike over the last two, three weeks and that’s the biggest question I get: “Is this going to remain or is this just replenishing the supply chain?” And I think it’s… we’re not going to see the big drop—I know a lot of people predicted we’re going to see a big drop off in the supply chain. 

I don’t think it’s going to drop off heavily. It’s not going to be where it is in the last couple of weeks with this huge spike. I think we’re going to see it chip off a little but we have to remember, a lot of people are sitting at home. They’re not going on vacation, they’re not going out to restaurants, they’re not doing a lot of things they spend money on. If they’re fortunate enough to still have a job, they’re probably going to spend the money on something else. 

So we will see consumer spending over the next couple of months, I just don’t know how long that’s going to last. I don’t think it’s going to last a super long time, but it all depends on whether these cases get down, or here in Florida we’ve seen in just really blow up and climb and that’s been a huge concern. So I think that is going to play a big role in how we see the rest of the freight market continue to move.

Dooner: Mitch that’s great insight, and you’re seeing similar even though you’re moving slightly different cargo then general freight, with those spikes and those uptakes. And I have to agree to what you just said. And you know too, I have to say you travel well! You fill a stadium. You’ve got a ton of people in these comment sections who are all like: 

“We make it happen!” 

“Trailer Bridge has changed my life for the better.”

“Love you, Mitch!”

“We’re going to book a thousand loads after this interview.”

“My fam loves Mitch and everyone at TB!” 

Wow! So how do people reach out and learn more and join the family?

Mitch: If you just go to trailerbridge.com, we have a huge recruiting page, and we have a recruiting team who just do an amazing job. If they have an interest in joining, we have offices across the U.S. So we have a logistics group that handles a lot of domestic freight, and we also have the ocean business so if you live in Jacksonville or find one of our locations like Chicago, Houston, and many more… if you find one of those locations and you want to grow in this space, send us your resume and tell us why you would make a good fit. Don’t just send a resume… put a cover letter with it and make it exciting. Make yourself stand out and be different. 

Dooner: Wow Mitch, and Emily Szink, she’s GM of Content… she saw a ton of Trailer Bridge email addresses downloading the FreightWaves TV App leading up to this and during this to watch you be on here. It’s amazing, and I’m not just saying this to blow smoke. 

We have had a lot of people on the show, and your team… I mean I think it speaks a lot to you and the awards by your team traveling so well and supporting you and you and saying all of these kind words. It does seem like it’s coming from the heart. We really appreciate your time today. Everybody, go join Mitch! Join his team, it sounds like a great place to work.

Mitch: Thank you guys very much. I truly appreciate the opportunity.

Want to learn more about the Trailer Bridge difference?

Still Making It Happen

Now more than ever, it’s critical that you have a #transportation partner you can count on  from pick up to delivery. At Trailer Bridge, we care about you, your cargo and your customers… that’s why there isn’t a trade lane too long, voyage too wide, or curve too elevated that can keep us from getting your freight to you.

Watch how we’re still #MakingItHappen.

Trailer Bridge Strong

Quarterly Marine Fuel Surcharge Announcement

QUARTERLY MARINE FUEL SURCHARGE ADJUSTMENT

APPLICABLE TO QUALIFYING SERVICE CONTRACT CUSTOMERS

Effective Wednesday, July 01, 2020 thru Wednesday, September 30, 2020

Based on changes in fuel prices during the second quarter of 2020 Trailer Bridge announces a change in the Quarterly Marine Fuel Surcharge, per the General Contract Terms of your current service contract. The previous rate of $560 has been adjusted to $336 and will apply on all qualifying shipments received by Trailer Bridge on or after Wednesday, July 01, 2020 until Wednesday, September 30, 2020. The attached Quarterly Fuel Surcharge Schedule provides historical information of this charge, for your reference.

We appreciate your continued support of Trailer Bridge. Trust that we will continue to pass cost savings to our customers at every opportunity, while ensuring high quality services and reliable customer support.

If you have any questions or need additional information, please contact your Sales Representative or Account Manager. Thank you, again, for your business.

TRBR-200 ITEM 370 Marine Fuel Surcharge

MARINE FUEL SURCHARGE                                                                                    370

 

Except as specifically indicated in individual rate items, all shipments to or from Puerto Rico & US Virgin Islands will be subject to a fuel charge as follows:

Per Trailer/Reefer          $1114

Per Vehicle, NOS (including NITs) as follows:

1 – 900 CF                    $190

901 – and up                  $370

NOTE: Marine Fuel Surcharge applies on Carriers’ owned or leased equipment and Shipper’s owned or leased equipment. Shipments will be rated based on the vessel sail date.

TRBR-200 ITEM 780 Puerto Rico Port Authority Docking & Wharfage Administrative Charge

PUERTO RICO PORT AUTHORITY DOCKING & WHARFAGE ADMINISTRATIVE CHARGE 780

 

A Puerto Rico Port Authority Docking & Wharfage Administrative Charge will apply on Puerto Rico inbound cargo that moves through the port of San Juan with final destination Puerto Rico. This charge covers our administrative expenses, along with dockage and wharfage expenses levied by the Puerto Rico Port Authority.

 

$ 65 per trailer, container, flat bed, flat rack, loaded SOL, or Reefer

$ 5 per vehicle or NIT less than or equal to 900 cuft

$ 10 per vehicle or NIT exceeding 900 cuft

$ 5 per empty SOL or Chassis Stacked or Bundled

TRBR-200 ITEM 760 Puerto Rico Ports Cargo Facility Surcharge

PUERTO RICO PORTS CARGO FACILITY SURCHARGE                                         760

 

A Puerto Rico Ports Cargo Facility Surcharge will be assessed for all cargo between the United States and Puerto Rico & US Virgin Islands.

 

$ 16 Per Trailer/Reefer

$ 6 Per Used Auto, Not Exceeding 900 CF

$ 6 Per NIT / Vehicles Exceeding 900 CF

TRBR-200 ITEM 950 Terminal Handling Charge

TERMINAL HANDLING CHARGE                                                                                         950

 

Reflects the terminal-related costs in receiving and handling cargo and managing equipment at the terminal and ports. This charge applies on cargo rated under this tariff.

 

$ 40 Per Trailer/Reefer

$ 16 Per Vehicle/NIT, Not Exceeding 900 CF

$ 40 Per Vehicle/NIT, Exceeding 900 CF

TRBR-200 ITEM 855 Security Charge

 

SECURITY CHARGE                                                                                                  855

This charge covers the Carrier’s expenses beyond the normal security required to ensure the safety of the Shipper’s cargo, such as divers searching the vessel hulls, high security seals and Trailer locks to deter theft, and canine searches of the vessels and facilities. Also included is the training of Carrier’s personnel in topics of cargo theft, stowaway prevention, and drug interdiction as well as the utilization of high-tech equipment such as underwater cameras, CCTV and x-raying of equipment, etc.

$125 per Trailer/Reefer

$105 per Trailer/Reefer in contracts

$ 28 per Vehicle/NIT, Not Exceeding 900 CF

$ 55 per Vehicle/NIT, Exceeding 900 CF

All containers or shipper owned or leased containers/trailers are to arrive to origin port sealed. If a container or shipper owned or leased containers/trailers arrives to the port without seals a high security seal will be provided at the expense of the shipper. If a customer request seals be provided upon arrival to the port, seals can be provided at the expense of the shipper. All seals used meet or exceed the current PAS/ISO 17712 standards for High Security Seals.

$ 65 per Seal

TRBR- 200  ITEM 996       Refrigerated/Temperature-Controlled Equipment Charge

TRBR- 200  ITEM 996       Refrigerated/Temperature-Controlled Equipment Charge

 

REFRIGERATED/TEMPERATURE-CONTROLLED EQUIPMENT ENERGY CHARGE                           996

 

Unless otherwise exempted in individual rate items, when carrier is required to maintain operating refrigerated/temperature-controlled equipment at their terminal in Puerto Rico, an Energy Equipment Charge will be assessed as follows:

 

Southbound to Puerto Rico will be billed beginning at 7:00AM on the second business day after complete vessel discharge and will accrue until the refrigerated/temperature-controlled container is removed from carrier’s terminal. The day of discharge and the following business day are free days.

 

Upon expiration of the Free Time period, carrier will assess a charge of $100.00 per refrigerated/temperature-controlled container per calendar day or fraction thereof. Import Shipments to Puerto Rico will be billed to the consignee of record.

 

Northbound from Puerto Rico will be billed beginning at 7:00AM on the fourth business day after the container is delivered to carrier’s terminal.  The day of delivery and the following three (3) business day are free days.  Upon expiration of the Free Time period, carrier will assess a charge of $100.00 per refrigerated/temperature-controlled container per calendar day or fraction thereof.  Export Shipments from Puerto Rico will be billed to the shipper of record.

 

EXCEPTION:  If carrier advances a shipment to an earlier sailing than originally booked by the customer, the

energy charges will be calculated based on the original booked sail date.  Special Notes – Containers

remain subject to Free Time and Demurrage charges as specified in the contract or tariff.

TRBR- 200 ITEM 502 Demurrage or Storage in the United States and Canada

DEMURRAGE OR STORAGE IN THE UNITED STATES AND CANADA 502

 

  1. GENERAL PROVISIONS:

 

  1. Shipper, Consignee or otherwise designated inland carrier must have an executed

Equipment Interchange Agreement with Carrier and proof of existing insurance prior to

removing Trailers from Carrier’s Terminal.

 

  1. Trailers may not be removed from Carrier’s Terminal unless receipt therefore is signed by

the Shipper, Consignee or their designated inland carrier. Such receipt shall create a

contract of bailment which is separate from and in addition to the Bill of Lading. Person

signing the receipt warrants Carrier that he has authority to sign for himself or as agent.

 

  1. Carrier will release Trailer(s) to the designated inland carrier. Carrier will bill the Shipper

and/or Consignee for all Demurrage Charges, as per the Bill-To contract or Tariff, unless

specific instructions are received from the Shipper or Consignee to the contrary. This

exception does not release the Shipper or Consignee from responsibility under the contract

terms and conditions of the Bill of Lading and this Tariff.

 

  1. COMPUTATION OF TIME – Free Time will commence as follows:

 

  1. Inbound loads – First 8:00 am following complete discharge of vessel or arrival of Trailer(s) at destination Terminal.

 

  1. Outbound loads – First 8:00 am following removal of Trailer(s) from Carrier’s premises.

 

  1. FREE TIME ALLOWED in the United States

 

  1. Inbound or outbound Trailers will be allowed a Free Time period as follows: All Units will have seven (7) Calendar Days (Saturdays, Sundays and Holidays included).

 

  1. Goods not moving in Trailers (NIT), including Vehicles or Shipper Owned or Leased

Equipment (SOL) will be allowed seven (7) Calendar Days Free Time (Saturdays, Sundays

and Holidays included).

 

  1. Inbound or outbound Refrigerated/Temperature-Controlled units will be allowed a Free Time period as follows: Four (4) Calendar Days (Saturdays, Sundays and Holidays included).

 

  1. Whenever the same Trailer is unloaded and reloaded each transaction will be treated as

independent of each other.

  1. When shipments move under bond and/or require release through Customs/USDA, freetime will commence once Customs/USDA releases the cargo in the port of Jacksonville.
  2. Free time will not commence nor will demurrage be assessed on cargo delayed due to external factors outside the control of CARRIER and/or SHIPPER (such as, but not limited to, labor stoppages or weather conditions) which affect an entire terminal as long as the external factors continue.
  3. Demurrage will not be assessed on cargo delayed due to CARRIER placing the cargo on hold.  Demurrage will resume once CARRIER releases the cargo hold.

 

  1. Demurrage/Storage Charges – Upon expiration of Free Time the following Demurrage/ Storage Charges, per twenty-four (24) hours or fraction thereof, including Saturdays, Sundays and Holidays, will be assessed until Trailer is returned to Carrier’s Terminal or Goods not in

trailer/vehicles are removed from Carrier’s Terminal.

 

  1. Whenever Goods remain undelivered, through no fault of the Carrier, after expiration of

Free Time, Carrier may place the Goods/Vehicles in a public storage warehouse at the

expense of the Shipper or Consignee.

 

  1. If delay caused by Carrier is the result of Carrier exercising its right to, a) inspect contents

of Trailers for proper commodity description, b) weigh trailer to verify compliance with

Federal, State or Municipal maximum gross weight on axle weight restriction, c) verify that

Goods are in a safe condition or are stowed properly in the Trailer; and everything is found

to be in compliance or in order, Free Time will be extended and/or waivers on refunds of

Demurrage/Storage Charges will be granted.

 

  1. When Shipper, Consignee or Bill-To party instructs, in writing, the Carrier not to load Goods on board the first available vessel to San Juan, Puerto Rico or US Virgin Islands, for a Southbound shipment, Goods will be charged a Storage Charge.

 

  1. When Shipper, Consignee or Bill-To party instructs, in writing, the Carrier not to deliver Goods to its final destination on a Northbound shipment from San Juan, Puerto Rico or US Virgin Islands on the delivery date originally scheduled by the Carrier, Goods will be charged a Storage Charge.  When Shipper, Consignee or Bill-To party fails to pickup or remove Trailer or Reefer from Carrier’s Terminal facilities within the allotted free time set forth in section C. or when goods not moving in Trailers (NIT), including Vehicles or Shipper Owned or Leased Equipment (SOL) are not picked up from Carrier’s Terminal, within the allotted Free Time set forth in section C. Storage Charges will be assessed.

 

  1. Southbound Shipment to Puerto Rico & US Virgin Islands:

 

  1. The first day of Storage will commence at 8:00am on the day after the vessel sails without the Goods from United States Ports.

 

  1. The last day of Storage Charges will be the day before the vessel sails with the Goods

from United States Ports.

  1. Northbound Shipments from Puerto Rico & US Virgin Islands:

 

  1. When Shipper, Consignee or Bill-To party instructs the Carrier not to deliver the trailer or reefer to its final destination, within the allotted free time set forth in section C. from completion of vessel discharge or when goods not moving in Trailers (NIT), including Vehicles or Shipper Owned or Leased Equipment (SOL) are not picked up from Carrier’s Terminal, within the allotted free time set forth in section C., Storage Charges will be assessed.

 

  1. The last day of Storage Charges will be the day prior to actual delivery of the Goods to final destination.

 

 

  1. Demurrage or Storage Charges:

 

Goods in Trailer, Day 1-5 (per trailer) $35 per day

(Including Saturdays, Sundays and Holidays)

 

Goods in Trailer, Day 6-10 (per trailer) $60 per day

(Including Saturdays, Sundays and Holidays)

 

Goods in Trailer, Day 11 or more, (per trailer) $100 per day

(Including Saturdays, Sundays and Holidays)

 

Goods Not in Trailer NIT, SOL, Vehicle more than 900 CF, $35 per day

Day 1-5 (per unit) (Including Saturdays, Sundays and Holidays)

 

Goods Not in Trailer NIT, SOL, Vehicle more than 900 CF, $60 per day

Day 6-10 (per unit) (Including Saturdays, Sundays and Holidays)

 

Goods Not in Trailer NIT, SOL, Vehicle more than 900 CF, $100 per day

Day 11 or more (Including Saturdays, Sundays and Holidays)

 

Vehicles, self-propelled not exceeding 900 CF, Day 1-5 (per unit) $10 per day

(Including Saturdays, Sundays and Holidays)

 

Vehicles, self-propelled not exceeding 900 CF, 6 or more days, $15 per day

(per unit) (Including Saturdays, Sundays and Holidays)

Refrigerated and Controlled Temperature Equipment, Day 1-5 (per unit) $250.00 per day

(Including Saturdays, Sundays and Holidays)

Refrigerated and Controlled Temperature Equipment, Day 6 or more days (per unit) $500.00 per day (Including Saturdays, Sundays and Holidays)

 

  1. EQUIPMENT HELD AT INLAND RAIL RAMPS:

 

Upon expiration of Free Time at inland rail ramps (which varies per rail ramp), CARRIER reserves the right to bill SHIPPER / CONSIGNEE for all actual costs incurred for storage of equipment at CARRIER’s rail ramps.

TRBR-200 ITEM 504 Detention, Demurrage or Storage in Puerto Rico & US Virgin Islands

DETENTION, DEMURRAGE OR STORAGE IN PUERTO RICO & US VIRGIN ISLANDS 504

 

  1. GENERAL PROVISIONS:

 

  1. Shipper, Consignee or otherwise designated inland carrier must have an executed

Equipment Interchange Agreement with Carrier and proof of existing insurance prior to

removing Trailers from Carrier’s Terminal in Puerto Rico & US Virgin Islands.

 

  1. Trailers may not be removed from Carrier’s Terminal unless receipt therefore is signed by

the Shipper, Consignee or their designated inland carrier. Such receipt shall create a

contract of bailment which is separate from and in addition to the Bill of Lading. Person

signing the receipt warrants Carrier that he has authority to sign for himself or as agent.

 

  1. Carrier will release Trailer(s) to the designated inland carrier. Carrier will bill the Shipper

and/or Consignee in Puerto Rico or US Virgin Islands for all Demurrage Charges, unless

specific written instructions are received from the Shipper or Consignee to the contrary

and Carrier consents in writing. This exception does not release the Shipper or Consignee

from responsibility under the contract terms and conditions of the Bill of Lading and this

Tariff.

 

  1. On southbound shipments, if Consignee is not the Bill-To party on the Bill of Lading, the

terms of the Consignee’s contract will supersede the terms of this tariff item.

 

  1. On northbound shipments, if Shipper is not the Bill-To party on the Bill of Lading, the terms

of the Shipper’s contract will supersede the terms of this tariff item.

  1. COMPUTATION OF TIME – Free Time will commence as follows:

 

  1. Inbound loads – First 8:00 am following complete discharge of vessel or arrival of Trailer(s) at destination Terminal.

 

  1. Outbound loads – First 8:00 am following removal of Trailer(s) from Carrier’s premises.

Should the day following completion of the Vessel’s discharge be a Saturday, Sunday or a Holiday, the Free Time will commence at 8:00 am on the next succeeding business day.

 

  1. FREE TIME ALLOWED AT PUERTO RICO & US VIRGIN ISLANDS

 

  1. Inbound or outbound Trailers will be allowed a Free Time period as follows: All Units will

have seven (7) Calendar Days (Saturdays, Sundays and Holidays included).

 

  1. Goods not moving in Trailers (NIT), including Vehicles or Shipper Owned or Leased

Equipment (SOL) will be allowed seven (7) Calendar Days Free Time (Saturdays,

Sundays and Holidays included).

 

  1. Southbound / Northbound Loads or Northbound Empty Refrigerated equipment will be

allowed a free time period as follows:  ALL UNITS…..5 calendar days

 

  1. Whenever the same Trailer is unloaded and reloaded, each transaction will be treated as

independent of each other.

 

  1. Demurrage/Storage Charges at Puerto Rico or US Virgin Islands

 

(Notes 1 and 2) – Upon expiration of Free Time the following Demurrage/Storage Charges, per twenty-four (24) hours or fraction thereof, including Saturdays, Sundays and Holidays, will be assessed until Trailer is returned to Carrier’s Terminal or Goods not in trailer/vehicles are removed from Carrier’s Terminal.

 

 

 

Whenever Goods remain undelivered, through no fault of the Carrier, after expiration of Free Time, Carrier may place the Goods/Vehicles in a public storage warehouse at the expense of the Shipper/Consignee.

 

If delay caused by Carrier is the result of Carrier exercising its right to, a) inspect contents of Trailers for proper commodity description, b) weigh trailer to verify compliance with Federal, State or Municipal maximum gross weight on axle weight restriction, c) verify that Goods are in a safe condition or are stowed properly in the Trailer; and everything is found to be in compliance or in order, Free Time will be extended and/or waivers on refunds of Demurrage/Storage Charges will be granted.

 

 

When a Trailer, at the Carrier’s convenience, is advanced prior to the original booked sailing

date, free time will commence based on the original booked sailed date.

 

Goods in Trailer, Day 1-5 (per trailer) $35 per day

(Including Saturdays, Sundays and Holidays)

 

Goods in Trailer, Day 6-10 (per trailer) $60 per day

(Including Saturdays, Sundays and Holidays)

 

Goods in Trailer, Day 11 or more, (per trailer) $100 per day

(Including Saturdays, Sundays and Holidays)

 

Goods Not in Trailer NIT, SOL, Vehicle more than 900 CF, $35 per day

Day 1-5 (per unit) (Including Saturdays, Sundays and Holidays)

 

Goods Not in Trailer NIT, SOL, Vehicle more than 900 CF, $60 per day

Day 6-10 (per unit) (Including Saturdays, Sundays and Holidays)

 

Goods Not in Trailer NIT, SOL, Vehicle more than 900 CF, $100 per day

Day 11 or more (Including Saturdays, Sundays and Holidays)

 

Vehicles, self-propelled not exceeding 900 CF, Day 1-5 (per unit) $10 per day

(Including Saturdays, Sundays and Holidays)

 

Vehicles, self-propelled not exceeding 900 CF, 6 or more days, $15 per day

(per unit) (Including Saturdays, Sundays and Holidays)

 

Vehicles, New, self-propelled not exceeding 1350 CF, $10 per day

Day 1-5 (per unit) (Including Saturdays, Sundays and Holidays)

 

Vehicles, New, self-propelled not exceeding 1350 CF, $15 per day

6 or more days (per unit) (Including Saturdays, Sundays and Holidays)

Refrigerated and Controlled Temperature Equipment, Day 1-5 (per unit) $60.00 per day

(Including Saturdays, Sundays and Holidays)

Refrigerated and Controlled Temperature Equipment, Day 6 or more days (per unit) $200.00 per day (Including Saturdays, Sundays and Holidays)

Trailer Bridge Named #1 Place to Work in Jacksonville, Florida

Beloved Shipping and Logistics Company Awarded Score of 92.6/100 by Jacksonville Business Journal in ‘Best Places to Work – Large’

[JACKSONVILLE, FL – June 26, 2020] – The management team and staff at Trailer Bridge Inc. are thrilled to accept Jacksonville Business Journal’s #1 award in the ‘Best Places to Work 2020’ rankings.

Previously celebrated as a top Jacksonville workplace from 2016 to 2018, Trailer Bridge was also recognized recently as the ‘Best-in-Class Ocean Freight Carrier’ in Logistics Management’s Quest for Quality Awards. This spring, Inc. Magazine named Trailer Bridge a ‘Best Workplace for 2020’ thanks to the company’s exceptional culture and employee engagement.

“We are extremely grateful to our incredible team members who make us the great place to work that we are. We also want to send our sincere thanks to Jacksonville Business Journal’s ‘Best Places to Work’ researchers, organizers, and sponsors. It’s a huge honor and goes a long way in affirming what our team here already know: we have something truly special and unique here,” said Indie Bollman, VP of Corporate Development at Trailer Bridge.

Trailer Bridge a Modern Day Company Culture Success Story

Mitch Luciano joined the company in 2014 while Trailer Bridge was still looking for their way. Fresh off the reign of four CEOs and four HR directors since emerging from bankruptcy just three years prior, the business was plagued by low employee trust and morale, a lack of communication, and a reputation as a low cost, low service logistics provider.

Luciano knew a radical change was in order.

“It was clear to me from the beginning that Trailer Bridge needed a massive injection of love and energy,” Luciano reflected in a written statement. “We immediately began incorporating a new philosophy of listening and caring for our team, modeled around Steve Farber’s extreme leadership LEAP—Love, Energy, Audacity, and Proof—and remain committed to those qualities to this day. In fact, this model of kindness became the basis of our incredibly successful Leadership Development Program.”

‘Best Places to Work’ Score Reflects Outstanding Culture at Trailer Bridge

JBJ’s ‘Best Places to Work’ researchers factor quality of life initiatives and anonymous employee feedback into each company’s BPTW Score. These include:
–  tuition reimbursement
–  off-site happy hours
–  paid time off for community service
–  casual dress code
–  work from home/remote work availability
–  time for healthy activities at work

Trailer Bridge offers employees all of the above in addition to ongoing training and development, six types of insurance coverage, retirement saving plan(s), parental and maternal leave, flexible spending and health savings accounts, and the Trailer Bridge Leadership Development Program.

The company was awarded a score of 92.559 of a possible 100 points.

***

About Trailer Bridge

Trailer Bridge is a privately held asset-owned logistics company that transports cargo across land, air, rail, and sea. A leader in transportation services, Trailer Bridge strives to provide customers the best possible service. This commitment to exceptional service has earned Trailer Bridge the Logistics Management Quest for Quality Award as #1 Ocean Carrier, Inc Magazine’s Best Workplaces in America, as well as recognition as one of the Best Places to Work in Jacksonville and as a Fastest Growing Company. Trailer Bridge is headquartered in Jacksonville, FL, and operates 17 offices with over 200 employees across North America. For more information about Trailer Bridge, visit https://www.trailerbridge.com.

Uber’s Re-evaluation of Freight Underscores the Importance of People in Logistics

by Eric Masotti, Vice-President of Logistics, Trailer Bridge, as published on FreightWaves

 

The recent announcement of massive layoffs and the closure of 45 offices at Uber Technologies—and in particular, its CEO’s stated commitment to re-evaluating non-core, cashburning businesses like Uber Freight—set the logistics world abuzz.

However, I would argue that it’s not in the way FreightWaves contributor Ryan Schreiber describes. As he makes the case for Uber as an innovative disruptor in freight, he encourages us to hear him out “before everyone starts celebrating the possible demise of Uber Freight.”

Celebrating the collapse of Uber Freight is not on the agenda at any brokerage of which I am aware. The industry professionals I know are disheartened that thousands of people have been left unemployed; that economic uncertainty and instability have been an unfortunate side effect of the health crisis that is COVID-19. Yes, Uber’s technology has transformed the industry in some ways. However, the capacity to undercut competitors by using transportation as a loss leader within a more profitable enterprise has had a far greater impact (and Uber isn’t alone on that front).

Technology isn’t new to transportation. People were already using technology to benefit customers and employees alike; they just weren’t using the same strategy of being an application-only device. We know that automation is the way forward, enabling us to reduce redundancy, cut inefficiency, and free up human time for more creative and impactful tasks.

“The interaction between a freight customer and the person who understands the intricacies of their business cannot be automated.”

What has happened, though, is that some have attempted to automate what was never meant to be machine-driven: the relationship between the customer and their shipper. The interaction between a freight customer and the person who understands the intricacies of their business cannot be automated. A freight transaction is far more nuanced and complex than, “Pick me up here at 8:15pm and drop me at the movies.”

In the current business environment, companies that deliver cost savings by sacrificing the human element in logistics should be thriving. Many shipping & receiving companies have been forced to close during the pandemic, but trucking companies stayed open. With fewer shippers and the same amount of trucks on the road, prices have come down over the last six weeks. These conditions should be the best thing going for companies with a less interactive model, that requires less haggling and relationship management.

What we are seeing though is that the need for smart, creative people who are passionate about their work—about helping other people solve the very real challenges of moving all manner of goods from A to B—has never been greater. The sheer magnitude of this international emergency has demanded all-hands-on-deck to keep the supply of critical healthcare supplies, groceries, fuel, and other commodities moving. This has been a very humanizing crisis; millions have been affected and you would be hard-pressed to find a corner of the world that hasn’t felt the impact.

It has required every ounce of creativity, critical thinking and caring we’ve collectively been able to throw at it. Jacob Wegrzyn, my colleague and VP for the Caribbean here at Trailer Bridge put it best recently when he said, “Seeing the goods we have brought to Puerto Rico in supermarkets, hardware and department stores, car dealers, and manufacturing plants makes me extremely proud.”

We need people who care about outcomes, who are accountable to their customers, involved every step of the way.

Shipping is fraught with constraints and each one you add to an algorithm makes it less effective. When something doesn’t go right (as we know happens frequently in this industry), the people get lost in the shuffle. There is no industry expert who is already up to speed on the situation just a phone call away, ready to jump in with alternatives. The solution hasn’t been designed by a professional who factored their knowledge, relationships, and experience into the equation; who is ready to pivot quickly and move to Plan B if the situation requires.

“…the technology we have at our disposal today is helping transportation and logistics experts make more creative, innovative solutions all the time.”

It just doesn’t work (in any industry) to choose the tech first and attempt to find a problem for it to solve. Innovation and efficiency don’t necessarily mean lower touch, less personal services. In fact, the technology we have at our disposal today is helping transportation and logistics experts make more creative, innovative solutions all the time.

The human element is key. Computers and automation don’t fix traffic, trucks breaking down, appointments missed, or anything else that can go wrong in the supply chain. People do.

As we look to help customers recover from the personal and economic turmoil this Coronavirus has caused, it’s as clear to me today as it ever was that empowering our employees with technology, not replacing them with it, is the way forward. Innovative, personalized, customer-centric transportation services pave the path to our collective recovery—and you just can’t automate that.

Quote a lane and request a quote for your ocean, truckload, intermodal, warehousing, white glove, expedited, specialized cargo, vehicles, over-dimensional, or transloading shipment.

 


Eric Masotti, Vice President of Logistics, manages Trailer Bridge’s fast-growing domestic full-service logistics division and ongoing expansion. Since earning his BS in Business Administration from UNC Chapel Hill and his MBA from the University of Florida, Eric has logged more than 15 years of experience in the logistics and freight business.

 

TRBR 008 – Rule 014 – Re-Consignment or Diversion of Shipment

Please be advised that effective June 6, 2020 If the Carrier at its option allows the discharge of shipment at a port other than the Bill of Lading port at request of shipper or consignee, a re-consignment or diversion charge, as per underlying carrier’s tariff will be assessed to both LCL cargo and full container load cargo. In addition, carrier reserves the right to assess an administrative fee for managing the re-consignment or diversion.

(A)     A fee for re-issuance of Bill of Lading which, if applicable, will be charged separately from administrative diversion fees.

(B)     All extra costs incurred for re-consignment or diversion of cargo, include but not limited to re-stowage, re-positioning, load or discharge costs, detention and/or demurrage costs, or inland haulage shall be for the account of the cargo and/or the party requesting the diversion, to be paid in full prior to release of cargo.

(C)     Cargo will be re-rated and billed based on the diverted shipment in accordance with the governing tariffs, and/or service contract if applicable, at the time of shipment.

(D)    A shipment may be diverted only once.

(E)     Diversion of cargo only applies to full Bill of Lading quantities or full container loads only

(F)     A shipment may not be re-consigned, diverted, or reshipped in violation of an embargo.

(G)    Only entire shipments (not portions of any shipments) may be re-consigned or diverted.

(H)    A shipment consigned “to order”, or consigned in any other manner which imposes upon the Carrier the obligation not to make delivery or permit diversion except upon surrender of original Bill of Lading may be diverted or re-consigned in advance only under the provisions of the Carrier’s tariff rules governing the delivery of shipments consigned “to order”.

(I)       Carrier will make diligent efforts to execute valid re-consignment or diversion orders, but will not be responsible, despite such efforts, if re-consignment or diversion is not effected.

(J)       If diversion is effected to a port to which the rate is other than that assessed, Carrier will adjust freight charges to the rate applying to such port.

(K)     Diversion request must be made 48 hours prior to vessel arrival at port based on written instructions from shipper or consignee. Diversion requests made less than 48 hours are subject to Corporate review.

(L)      Charges for Re-consignment or Diversion of $100 per bill of lading

TRBR 200 – Item 820 – Re-Consignment or Diversion of Shipment

Please be advised that effective June 6, 2020 if the Carrier at its option allows the discharge of shipment at a port other than the Bill of Lading port at request of shipper or consignee, a re-consignment or diversion charge, as per underlying carrier’s tariff will be assessed to both LCL cargo and full container load cargo. In addition, carrier reserves the right to assess an administrative fee for managing the re-consignment or diversion.

(A)     A fee for re-issuance of Bill of Lading which, if applicable, will be charged separately from administrative diversion fees.

(B)     All extra costs incurred for re-consignment or diversion of cargo, include but not limited to re-stowage, re-positioning, load or discharge costs, detention and/or demurrage costs, or inland haulage shall be for the account of the cargo and/or the party requesting the diversion, to be paid in full prior to release of cargo.

(C)     Cargo will be re-rated and billed based on the diverted shipment in accordance with the governing tariffs, and/or service contract if applicable, at the time of shipment.

(D)    A shipment may be diverted only once.

(E)     Diversion of cargo only applies to full Bill of Lading quantities or full container loads only

(F)     A shipment may not be re-consigned, diverted, or reshipped in violation of an embargo.

(G)    Only entire shipments (not portions of any shipments) may be re-consigned or diverted.

(H)    A shipment consigned “to order”, or consigned in any other manner which imposes upon the Carrier the obligation not to make delivery or permit diversion except upon surrender of original Bill of Lading may be diverted or re-consigned in advance only under the provisions of the Carrier’s tariff rules governing the delivery of shipments consigned “to order”.

(I)       Carrier will make diligent efforts to execute valid re-consignment or diversion orders, but will not be responsible, despite such efforts, if re-consignment or diversion is not effected.

(J)       If diversion is effected to a port to which the rate is other than that assessed, Carrier will adjust freight charges to the rate applying to such port.

(K)     Diversion request must be made 48 hours prior to vessel arrival at port based on written instructions from shipper or consignee. Diversion requests made less than 48 hours are subject to Corporate review.

(L)     Charges for Re-consignment or Diversion is $55 per bill of lading

Shipping with Heart: How Fun, Innovative Culture Drives Exceptional Service [VIDEO]

 

When we talk about company culture, we tend to focus on what’s happening within our own four walls, so to speak. But in the transportation industry, culture is an important factor at every step in the supply chain—certainly within your own company, but also in the partners, vendors, and suppliers you choose, as well. 

You’ve probably heard the expression, “You’re only as strong as your weakest link.” Across the supply chain, you need the dedication, consistency and efficiency that results from exceptional culture. It’s critically important in a business like ours, where people are constantly challenged to quickly make sense of complex customer needs and the myriad factors involved in moving goods from point A to B as safely and efficiently as possible. 

Positive Culture a Must in a Transportation Logistics Partner

Research shows that when employees feel their voices are heard, they are over 4x more likely to feel empowered to do their best work. Highly engaged teams also show 21% greater profitability, with less absenteeism and reduced turnover. Culture touches every aspect of your business, from employee satisfaction and retention to productivity, innovation, and the level of service you’re able to deliver for customers.

We know that as a customer in the transportation industry, our culture affects you and your business, too.

That’s why we’ve made it our top priority. When Mitch Luciano took over as CEO of Trailer Bridge in 2015, it was clear from both employee and customer feedback that our culture was sorely lacking. At some point, it had stopped being fun and rewarding to come to work. That needed to change, from the top right on down.

And it did. It didn’t happen overnight, but we’ve transformed our company culture together. Today, it’s something we’re all working together to continue to build and protect.

How People Drive the Success of Supply Chain Management Processes

The positive company culture we’ve worked hard to build earned Trailer Bridge recognition from Inc. recently as a “Top Workplace for 2020,” and it’s a benefit that we’re delighted to pass on to our customers, too. When we won the 2019 Quest for Quality Award for Top Ocean Carrier, it was a direct result of that laser focus on building a remarkable culture—on empowering our employees to serve our customers’ needs to the very best of their abilities in every transaction, now and for years to come.

Quote a lane and request a quote for your ocean, truckload, intermodal, warehousing, white glove, expedited, specialized cargo, vehicles, over-dimensional, or transloading shipment.

Whether shipping via ocean (containers, over-dimensional, NIT, or SOL), full truckload, less-than-truckload, rail, or expedited, we make it happen through each team member’s unwavering commitment to 12 core values:

  1. Deliver exceptional service to everyone
  2. Be kind & fair
  3. Be honest & fearlessly authentic
  4. Act with integrity
  5. Be passionate & determined
  6. Be flexible & embrace change
  7. Be accountable for your actions
  8. Build open & honest relationships with communication
  9. Create & be fun
  10. Be curious & adventurous
  11. Pursue growth & learning
  12. Be fast & accurate

People who do what they love, serving people who love what we do—it really is that simple. 

So what does an exceptional service built on the solid foundation of a fun, innovative culture look like? Check it out:

(Full video transcript available below)

The Story of a People-centric Business Led With Love – Full Video Transcript

Narrator – 00:00

There are more people living on earth today than at any other time in history. In fact, the world’s population is expected to hit 9.9 billion by the year 2050. With more people than ever, more cargo is being moved in every direction and in every way. 

One would be hard-pressed to find something in their home or office that wasn’t moved at some point in a container, either by land or sea, barge or truckload or rail to name a few. This increased need to move cargo has resulted in the rapid growth of the logistics industry.

Eric Massoti, Vice President of Logistics – 00:39 

Transportation itself is over a $600 billion dollar industry and when you look at the domestic landscape, there are tons of technology factors that are really changing the game. It started out as a notecard/phone system about 20 years ago. Today, big data and information technology play a huge part in how you can match the best truck with the specific shipment in order to have a reduced cost to both the shipping company and also the end-user.

Mitch Luciano, CEO – 01:02 

I joined the organization back at the end of 2012, about a year after they came out of a bankruptcy in 2011. I joined the company as the VP of Logistics. During that period of time from the end of 2012 to the end of 2014, we had four CEOs in the organization. At the end of 2014, the board decided to offer me the opportunity of being the president and CEO of Trailer Bridge. 

Since I had two years already at the organization, I quickly realized it was the morale and culture of the organization that wasn’t focused on positivity or growth. We were continuing to have large losses and so we had to fix that. We focused on the employees of the company. We did it with the basis of love and kindness, and we did it by holding leadership accountable for listening to the employees and ultimately that led into results that were positive. In 2016, we were voted number eight in the best place to work in all of Jacksonville. In 2017, we were voted the best place to work in Jacksonville—#1.  

The employees embraced the changes that we were bringing in and everything around this organization—whether it’s the foosball table, whether it’s the pool table, or whether it’s just listening to the employees—really resonated and brought them huge amounts positivity. 

Our customers love us; they voted us #1 in service. We know them and they’re like family to us, too. So it really created an incredible organization that’s growing, from $100 million to $200 million in just a three-year span, plus having huge positive results behind it.

Jeff Vaughn, CCO – 02:28

The key point of contact in the industry was to have multiple facets of the service lines in the supply chain, from scheduling to documentation to booking a request to booking a container, to moving freight from A to B, and the multiple individuals that they’re communicating with. We try to make sure that we have a single point of contact for that customer, so they build trust and a relationship with one individual that will start to promote additional opportunities. They build trust quicker in that aspect and also it’s sustainable, so we develop that going forward. We have a single point of contact through every part of the supply chain with our customer base.

Respect and collaboration power Trailer Bridge's exceptional company culture and customer service, which won the company a Quest for Quality Award for #1 Ocean Carrier.

Narrator – 03:08

When a company culture bolsters a family dynamic where everyone can thrive, especially in a fast-paced industry such as the logistics industry, the employees succeed. The company thrives and the expectations of customers are exceeded, projecting entire industries forward. At Trailer Bridge, we love what we do and we’re different because of it.

Kerry Shugart, Director of Terminal Operations – 03:28 

We strive for the highest levels safety levels when we’re operating by having accountability for all of our actions, whether it’s regulatory or whether it’s safety. The safety of our personnel is our priority and then we follow up with the integrity of the cargo we pass along to the customers. 

We strive to always hire the best talent. I really base it on finding people with the personalities that are a great fit for our culture. Then we try to mirror that with a high level of intelligence in technically sound people in the industry. But first and foremost, looking for people that fit our culture as well as having the industry talent—this is going to help us succeed.

Narrator – 03:58

Trailer Bridge has discovered that there’s a direct correlation between business growth and applying a philosophy of fun, innovation, and exceptional service to both employees and customers.

Indie Bollman, VP of Corporate Development – 4:08

Here at Trailer Bridge, we understand the importance of culture and we also know very well that it begins at the point of application. Getting the right people on board is important to keeping the culture alive and it’s also important to change it when it needs to change. But that starts with identifying what you’re looking for in those employees. What are they bringing to the table? 

For us, it’s a half-and-half thing—it’s half character; it’s half type-A, go-getters, drivers… And here’s the thing: the other half is skill, so we love those type-A, great people who are nice. A lot of people would say, ‘Well, that’s not possible.’ I happen to know it’s very possible and we welcome them onboard every day.

Mitch Luciano, CEO – 04:46

Our number one goal is to continue the culture that we’ve built at Trailer Bridge because as any company grows, focusing on that culture is going to be incredibly important. We, as an organization, have doubled in size over the last three years and our goals are to even do that again over the next three years. In doing so, we have to remain focused on the people, especially since we’re opening up branches around the country. It makes it more difficult; they’re not in one central location and so getting people out there to see them on a regular basis, and bringing them here to see what the culture is, listening to them whether they’re in Cincinnati, Jacksonville, Puerto Rico wherever they might be—it is very, very important that we sustain that culture because that’s only going to help us sustain that growth and double in size again over the next several years.

To learn more about how Trailer Bridge’s total transportation system can provide value, service, and growth for your business, call 1-844-TBSHIPS today or request a quote online.

Trailer Bridge Promotes Jacob Wegrzyn to Vice President, Caribbean

Longtime resident and former General Manager for Trailer Bridge in Puerto Rico chosen to lead award-winning company’s Caribbean operations

[JACKSONVILLE, FL – May 21, 2020] – The Trailer Bridge team is proud to announce the promotion of Puerto Rico native and logistics industry veteran Jacob Wegrzyn to Vice President Caribbean. Formerly the General Manager and Director of Government Affairs for Trailer Bridge in Puerto Rico, Wegrzyn brings a wealth of experience and a passion for the island and its people to the position.

Wegrzyn has been with Trailer Bridge since 2012, helping to facilitate the transportation solutions that deliver essential goods to Puerto Rican people. Born in Poland, he relocated to Puerto Rico in 1969 with his parents, both professors at the University of Mayaguez. His transportation career took off at New Penn Motor Express, a northeast regional trucking company specializing in LTL cargo, after Wegrzyn earned his degree in Psychology and Biology from Yale University.

Jacob Wegrzyn, VP Caribbean at award-winning shipping and transportation logistics company Trailer Bridge

Serving Needs and Creating Jobs in Puerto Rico Among Wegrzyn’s Priorities

Mitch Luciano, CEO of Trailer Bridge, says that Wegrzyn’s love of the island of Puerto Rico and its people is unmatched, and the promotion well-deserved. 

“Jacob is genuine. He is a respected and thoughtful leader who intimately understands the many factors that play into the supply chain but more importantly, he cares deeply about the impact that our work at Trailer Bridge has on each and every family on the island,” Luciano said, adding, “We have proudly served Puerto Rico for nearly 30 years and look forward to continuing that tradition with Jacob at the helm.” 

“Seeing the goods we have brought to Puerto Rico in supermarkets, hardware and department stores, car dealers, and manufacturing plants makes me extremely proud. That we are able to supply such a wide range of goods that create jobs and provide necessary items to the people of PR makes me feel very fortunate,” Wegrzyn said.

Prior to joining Trailer Bridge, Wegrzyn served as Senior Vice President and General Manager at Horizon Lines for the Puerto Rico operation. He and his wife Mildred have two children and continue to reside in Puerto Rico.

Growth and Company Culture Among Wegrzyn’s Reasons for Choosing Trailer Bridge

Despite current economic conditions, Trailer Bridge continues to grow and recently added 300 new 53’ ocean containers and 297 chassis to its fleet. New offices in Oregon and Colorado bring the company’s physical footprint to 17 locations across the United States and the Caribbean. The winner of the most recent Quest for Quality award for best-in-class ocean carrier, Trailer Bridge has also been recognized as a “Best Workplace for 2020” by Inc. Magazine.

In a written statement, Wegrzyn said of the promotion, “I am thankful to be part of a company that values its employees and customers so much. The Trailer Bridge culture is amazing and makes it fun and rewarding to come into work.”

About Trailer Bridge

Trailer Bridge is a privately held asset-owned logistics company that transports cargo across land, air, rail, and sea. A leader in transportation services, Trailer Bridge strives to provide customers the best possible service. This commitment to exceptional service has earned Trailer Bridge the Logistics Management Quest for Quality Award as #1 Ocean Carrier, Inc Magazine’s Best Workplaces in America, as well as recognition as one of the Best Places to Work in Jacksonville and as a Fastest Growing Company.  Trailer Bridge is headquartered in Jacksonville, FL, and operates 17 offices with over 200 employees across North America. For more information about Trailer Bridge, visit https://www.trailerbridge.com.

Trailer Bridge Announces Launch of Business-Building ‘National Agent Program’

May 14, 2020, Jacksonville, Florida — Award-winning transportation and shipping company Trailer Bridge today announced the launch of a National Agent Program that gives partners across North America access to industry-leading logistics, transportation and supply chain services. Under the agency program, business development agents connect potential customers with Trailer Bridge, which handles the rest of the transaction from contracting through to managing and invoicing the freight services.

 

“Now, more than ever, the supply chain is critical. Even while many transportation providers are reducing their workforce or closing doors due to COVID-19, manufacturers still need to supply goods and services quickly, safely and securely,” Mitch Luciano President and CEO of Trailer Bridge shared in a written statement. “We take pride in offering an exceptional service that manufacturers can rely on. It’s a standard we’ve proven over time and recently earned the Trailer Bridge team a Quest for Quality award, as well.”

 

Trailer Bridge’s National Agent Program addresses the increasing demand for logistics services while simplifying the process of onboarding, deploying and managing the customer’s supply chain. It enables agents to offer industry-leading transportation solutions to customers including end-to-end logistics services for Truckload, Intermodal, Ocean, LTL, Expedited, and Warehousing, with booking and support provided directly by Trailer Bridge.

 

“We launched this Program to provide business development professionals with the opportunity to continue to respond to their customers and suppliers, and to support the current disruptions many are facing in supply chain,” stated Eric Masotti, Vice President of Logistics for Trailer Bridge.  He added, “The program is structured to provide agents with maximum success through immediate access to technology, tools and marketing materials along with uncapped commissions from the start.”

 

The company has already received a great deal of interest from the market with the new program. They are in the process of registering new agents who in turn expand their reach by selling Trailer Bridge logistics and transportation services across North America.

 

Luciano said, “Even with the interruptions experienced by many in the market, sales and support functions remain a critical segment in the supply chain ecosystem. For Trailer Bridge, it makes perfect sense to address market trends on the front-end, where customers are relying on suppliers, as well as on the back-end where they demand a consistent structure of comprehensive service delivery and support.  Especially now, customers need a transportation partner they can count on long-term and our National Agent Program helps both the independent business development agent and their customers.”

 

Specializing in over the road trucking and ocean shipping services across North America and the Caribbean, Trailer Bridge is an award-winning transportation provider most recently recognized by Inc. Magazine as one of the Best Workplaces in 2020. The company has opened nine new offices in the last year.

 

If interested in joining the National Agent Program, please contact talentacquisition@trailerbridge.com.

 

About Trailer Bridge

Trailer Bridge is a privately held asset-owned logistics company that transports cargo across land, air, rail, and sea. A leader in transportation services, Trailer Bridge strives to provide customers the best possible service. This commitment to exceptional service has earned Trailer Bridge the Logistics Management Quest for Quality Award as #1 Ocean Carrier, Inc Magazine’s Best Workplaces in America, as well as recognition as one of the Best Places to Work in Jacksonville and as a Fastest Growing Company.  Trailer Bridge is headquartered in Jacksonville, FL, and operates 17 offices with over 200 employees across North America. For more information about Trailer Bridge, visit https://www.trailerbridge.com.

Trailer Bridge Recognized By Inc. Magazine as a Best Workplace for 2020

Recording a 93.43 out of a possible 100, Trailer Bridge is one of the highest-scoring businesses in America delivering exceptional employee engagement

May 6, 2020, Jacksonville, Florida – Trailer Bridge is proud to announce it has been named to Inc. magazine’s annual list of Best Workplaces for 2020.  The list is the result of a wide-ranging and comprehensive measurement of American companies that have created exceptional workplaces through vibrant cultures, deep employee engagement, and stellar benefits.

Collecting data from thousands of submissions, Inc. singled out 389 finalists for this year’s list. Each nominated company took part in an employee survey, conducted by Quantum Workplace, on topics including trust, management effectiveness, perks, engagement, and confidence in the future. Inc. gathered, analyzed, and audited the data, ranking the finalists using a composite score of survey results.

The strongest engagement scores came from companies that prioritize the most human elements of work. These companies are leading the way in employee recognition, performance management, and diversity. It is a different playbook from a decade ago, when too many firms used the same template: free food, open work environments, and artifacts of “fun.”

“Our people are devoted to making Trailer Bridge the best workplace around, and I am so proud of each and every one of our team members for creating a culture where people love coming to work,” shared Trailer Bridge CEO, Mitch Luciano. “Even during this pivotal time in our history, we’re still having fun together.   It’s humbling to see the commitment by our team to remain fully engaged in order to serve our customers and each other side-by-side, as we deliver the essential supplies needed to support our families, our communities and our economy,” shared Trailer Bridge CEO Mitch Luciano.

“I am proud to witness this exceptional strength and commitment to keeping supply chains moving for the livelihood of others. This is our culture and this is exactly why we’ve earned this prestigious award,” Luciano continued.

“Building a great corporate culture comes only from strong leadership,” says Inc. magazine editor-in-chief Scott Omelianuk. “The companies on Inc.’s Best Workplaces list are setting an example that the whole country can learn from, especially now, when company culture is more important to the workforce than ever.”

An award-winning transportation provider for services and workplace culture, Trailer Bridge serves companies across all industries with over the road trucking and ocean shipping across North America and the Caribbean.

 

Click here for the detailed report and ranking for Inc. Magazine’s best Workplaces in 2020 award. Inc. Magazine Detailed Report on Trailer Bridge Best Workplace in America

Trailer Bridge Container Shipments Increase from Port of Santo Domingo

April 30, 2020, Jacksonville, Florida — Trailer Bridge operations in the Dominican Republic continue to gain momentum with a 37 percent increase in container volumes from its Santo Domingo port since February.  The transportation service leader’s combined fleet of 53-foot and 40-foot containers supports the export of goods manufactured in the Dominican Republic’s Free Trade Zone and shipped to the United States, including critical medical supplies.

“We’re shipping containers full of high-value medical supplies, so operating from a highly secure port with less congestion is essential to our operations and, of course, to our customers,” Jeff Vaughn, Chief Commercial Officer of Trailer Bridge, shared in a written statement.

Trailer Bridge is the only container line servicing the United States from the highly secure San Souci Terminal at the Port of Santo Domingo.

“We’re experiencing growth through the Port of Santo Domingo right now, particularly with critical medical-grade supplies to support the US response to the COVID-19 pandemic,” Vaughn continued. “Many people rely on the products we ship for the medical industry, so schedule integrity is key,” he said.

Trailer Bridge sails twice weekly from Santo Domingo to Jacksonville, Florida, where cargo containers are then transported by rail or truck to their final stateside destination.      Trailer Bridge recently added      300 new ocean shipping containers and 297 chassis to its fleet, which brings the company’s combined 40-foot and 53-foot container fleet to more than 3,500 units between the continental United States and the Caribbean. The company’s 53-foot containers offer 37 percent more volume than the standard 40-foot’ container, which      lowers the per-unit      shipment cost for customers, reduces the overall supply chain footprint, and shortens the time to deliver to the end-user.

An award-winning transportation provider, Trailer Bridge offers over the road trucking and ocean shipping across North America and the Caribbean.

 

About Trailer Bridge

Trailer Bridge is a privately held asset-owned logistics company that transports cargo across land, air, rail, and sea. A leader in transportation services, Trailer Bridge strives to provide customers the best possible service. This commitment to exceptional service has earned Trailer Bridge the Quest for Quality Award as #1 Ocean Carrier and recognition as one of the Best Places to Work in Jacksonville and as a Fastest Growing Company.  Trailer Bridge is headquartered in Jacksonville, FL, and operates 17 offices with over 200 employees across North America. For more information about Trailer Bridge, visit https://www.trailerbridge.com.

 

TRBR-200 Item 986 – Vehicles, Non-Running

Please be advised that effective May 9, 2020, Trailer Bridge will no longer accept non-running vehicles.

If a vehicle is taken into possession fully operational, but fails to be moved onto the vessel under its own power after receipt, Carrier will hold the vehicle at the load port for customer to rectify the issue, remove the vehicle, or request the Carrier to assist in moving the vehicle onto the vessel and off the vessel at a charge of $150 or actual cost, whichever is greater.

Carrier will not accept any liability or be responsible for damage that may occur as a result of performing such services and Carrier will decline any damage claims on such vehicles.

Please contact your Account Manager with any questions.  Thank you for continuing to trust Trailer Bridge with your shipments. We value your partnership.

Strong Growth Has Trailer Bridge Expand Management Team, Open New Offices and Acquire Assets

April 15, 2020, Jacksonville, Florida – Trailer Bridge, an asset-owned logistics company that transports cargo across land, air, rail and sea throughout North American and the Caribbean is proud to announce the addition of former Marine Colonel, Alex Vohr, to its elite team as Vice President Government Affairs. Additionally, the company has opened two new offices in Portland, Oregon and Denver, Colorado and has acquired new containers and chassis to support its continued business growth.

“We are thrilled to have someone of Alex’s caliber join us at Trailer Bridge,” commented Mitch Luciano, CEO and President. “His military background paired with his proven experience in the corporate arena make him the ideal individual for the position. He’s also just a great all-around guy who is certain to contribute to the amazing culture we have here at Trailer Bridge from day one.”

Vohr brings 30 years of impressive experience to his new role at Trailer Bridge, including leadership, strategic planning, operations, organizational development and management. He’s managed business development from the ground up and has a wealth of varied and related experience from his service with the Marines. He holds advanced degrees and a BS from the United States Naval Academy.

In his new role with Trailer Bridge, Vohr will lead the company’s government relations activities in North America and beyond as the company continues its expansion into new markets. Specifically, Vohr will oversee government affairs, support public policy work, and aid the company in federal procurement programs.

Trailer Bridge has also added 300 new ocean containers (53’) and 297 chassis to its fleet, offering the highest interior height clearances, greatest cubic capacity and the largest maximum payload. With the addition of these assets, Trailer Bridge’s fleet now consists of over 3,500 containers and more than 3,000 chassis which support its Caribbean ocean shipping line of business between The United States mainland and Puerto Rico, the Dominican Republic and US Virgin Islands.

Luciano added, “As customer demand warrants the addition of these assets, we are also excited to continue to expand into markets to better geographically serve our customers’ truckload and ocean shipping needs across all industries and sectors.”

The addition of offices in Oregon and Colorado bring the company’s locations now to 17 across the United States and Caribbean. The strong growth of Trailer Bridge, combined with the

government inroads Vohr is making, will continue to chart a promising course for the company whose mission is to deliver an unparalleled level of customer service to raise the standards across the transportation and logistics industry. This level of service has earned Trailer Bridge multiple excellence awards. For more information, visit trailerbridge.com.

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Trailer Bridge is a privately held asset-owned logistics company that transports cargo across land, air, rail and sea. Trailer Bridge has quickly become a leader in transportation services by striving to provide customers with the best possible service. This level of service earned Trailer Bridge the Quest for Quality Award as #1 Ocean Carrier, and recognition as Best Places to Work in Jacksonville and as a Fastest Growing Company. Trailer Bridge is headquartered in Jacksonville, FL, operates in 17 offices with over 200 employees around North America. For more information about Trailer Bridge, visit https://www.trailerbridge.com.

Quarterly Marine Fuel Surcharge Adjustment

APPLICABLE TO QUALIFYING SERVICE CONTRACT CUSTOMERS

Effective Wednesday, April 01, 2020 thru Tuesday, June 30, 2020

Based on changes in fuel prices during the first quarter of 2020 Trailer Bridge announces a change in the Quarterly Marine Fuel Surcharge, per the General Contract Terms of your current service contract. The previous rate of $574 has been adjusted to $560 and will apply on all qualifying shipments received by Trailer Bridge on or after Wednesday, April 01, 2020 until Tuesday, June 30, 2020. The Quarterly Fuel Surcharge Schedule provides historical information of this charge, for your reference.

We appreciate your continued support of Trailer Bridge. Trust that we will continue to pass cost savings to our customers at every opportunity, while ensuring high quality services and reliable customer support.

If you have any questions or need additional information, please contact your Sales Representative or Account Manager. Thank you again for your business.

 

New Visitor Policy in Effect March 30, 2020

As a transportation provider that thousands of companies rely on for shipping throughout North America, Trailer Bridge remains committed to maintaining the integrity and safety of our people, facilities and operations. Due to the COVID-19 pandemic, Trailer Bridge is implementing new measures at our port facilities.

Effective March 30th, prior to accessing Trailer Bridge port terminals both in Jacksonville and San Juan, ALL visitors will be required to complete a health screening administered by a medical professional. Visitors include any Trailer Bridge personnel, stevedore personnel, drivers, individuals picking up equipment, or contractors.

The screening includes the completion of a questionnaire and digital body temperature scan. Those visitors who do not pass the medical screening WILL NOT be permitted to enter the facilities and alternative delivery and/or drop off arrangements must be scheduled.  

A “no visitor” policy remains in effect for all other Trailer Bridge facilities.  Thank you for your cooperation and partnership through these turbulent times.  We remain committed to the health and safety of our personnel, carriers, partners and customers.  For questions, please contact your Account Manager or Trailer Bridge Director of Safety and Risk Management.

Demurrage of Containers and Other Equipment

Trailer Bridge clearly recognizes the challenges of pulling containers and other equipment from the Port of San Juan at this time, due to the Executive Order implemented by the Governor of Puerto Rico.  We are closely working with proper agencies to identify the best solution for these restrictions and challenges.

Should equipment remain at the port for an extended period of time, it will cause congestion and potentially delay critical shipments that need to be delivered to the citizens of Puerto Rico.  Please know all of us at Trailer Bridge continue to attend to your best interest – that of our customers – and will continue to do so.  We will be providing more updates regarding these charges, along with any other charges that may have an effect on your business and your customers.

Trade Notification – Update on COVID-19

Update on COVID-19.

As a transportation provider that thousands of companies count on for their shipping needs throughout North America and the Caribbean, Trailer Bridge is closely monitoring the impact of COVID-19 on our customers and our personnel.  We have enacted our Pandemic Business Continuity plan, which includes ensuring the safety and welfare of all personnel and all contracted providers.

All Trailer Bridge offices are open and will remain open with limited staff.  Please rest assured that your contact, if not in the office, is working from another location, whether home or one of our several offices, and remains accessible to you.

Trailer Bridge has immediately implemented a no-visitor policy at all locations until further notice, while also limiting air travel until April 30th.  We are asking our sales personnel to limit in-person interaction to essential meetings and encouraging other tools for communication, video calls (Zoom), phone, text, and emails.

Shipments to Puerto Rico.

Trailer Bridge will continue to sail from Jacksonville, FL every Wednesday and Friday, with arrivals in San Juan, Puerto Rico on Tuesday and Thursday.  The recent Executive Order from the Governor of Puerto Rico, does not impact our port personnel in Puerto Rico, as we will continue to fully operate and provide your essential goods, as needed.  The Executive Order institutes a two-week closure for several businesses on the island, and a 9 p.m. overnight curfew through March 30th.

Only essential services and certain exempt businesses will be operational on the island during this time, such as supermarkets, restaurants offering carryout or delivery, pharmacies, medical equipment stores, gas stations and banks, along with suppliers to those businesses.

With this limitation of services offered on the island, we want to ensure we provide those clients with priority shipping and use of our equipment for the welfare of the citizens of Puerto Rico.  We thank you in advance for working with us as we monitor these shipments closely.

Other North American Shipments.

Work and travel restrictions may affect shipments to and from heavily impacted areas, as well as shipments moving within those areas.  Our North American logistics network of 12 offices will continue to minimize service interruptions and continue to deliver exceptional service to our customers.

Our drivers are still fully operational and scheduled to pick-up shipments, as planned.  Should you have any questions about your shipment please do not hesitate to reach out to your account manager, as we continue to actively reach out to all of our clients.

Trailer Bridge is experienced in facing challenging situations that require us to implement plans that maintain our operations, while limiting the impacts to others, including you, our customer.  We remain prepared to serve your supply chain needs and we will continue to operate in all areas, as local conditions and restrictions allow.

Contact Us.

For any additional questions, please contact your Account Manager. Thank you for continuing to choose Trailer Bridge as your trusted shipping partner.

Trailer Bridge Makes It Happen – in Primetime

Here’s what you may have missed.

 

At Trailer Bridge, “We Make It Happen” with a culture of innovation, a fresh fleet of assets, trusted partner carriers and exceptional people who get it done.

We’re an asset-owned logistics company that transports cargo across land, air, rail and sea throughout the United States, Puerto Rico, Dominican Republic, US Virgin Islands, Mexico and Canada by people who care as much about the delivery of our customer’s freight as our customers do.

Trade Notification – Schedule B

Schedule B Required by U.S. Government
A Schedule B is a 10 digit international code for exporting goods out of the United States (U.S.) into other countries, to include Puerto Rico and Dominican Republic. The Schedule B is administered by the United States Census Bureau and used to track the amount of trade goods that are being exported from the U.S. The U.S. Census Bureau keeps records of the amount of exports by country, quantity, and dollar amount.

The Schedule B Classification book and number can be found on the U.S. Census Bureau’s website. https://www.census.gov/foreign-trade/schedules/b/index.html. For assistance, you may contact the U.S. Census Bureau at 1-800-549-0595, option 2, or send an email to: eid.scheduleb@census.gov.

We understand that this can be confusing at times, though we would be glad to provide assistance to better understand any required rules and regulations that must be followed when shipping goods out of the U.S.

Trailer Bridge Expands Its International Presence with US-Mexico Cross-Border Offering

Jacksonville, FL, September 12, 2019 (PR Newswire) Trailer Bridge, a leading provider of North American transportation and logistics services today announced the launch of its newest service, offering supply chain solutions between the United States and Mexico. The addition of this cross-border capability further extends Trailer Bridge’s diversified services internationally.

The service will streamline the often complicated process of shipping to and from Mexico and will transform its customer’s cross-border supply chain. “For shippers, importing and exporting between the US and Mexico presents a unique set of challenges, from security to regulatory to capacity, the list of potential hurdles is long. We’re proud to offer this expertise and deliver efficient transportation solutions for our customers,” said Mitch Luciano, CEO.  “We have great relationships with our partners in Mexico and adding dedicated resources and market expertise to support this offering will drive even greater value for all,” continued Luciano.

Because cross-border customs and clearance can be complex, Trailer Bridge’s team includes a secure carrier network with dedicated cross-dock and transfer facilities, and local and bi-lingual agents to manage northbound and southbound truckloads, as well as specialized cargo and time sensitive freight.

Trailer Bridge Chief Commercial Officer Jeff Vaughn added, “We’re very excited to offer this new Mexico service to our customers, which will simplify their cross-border shipping experience, and enable us to make an immediate impact in this rapidly growing market.”

The new service between Mexico and the United States further solidifies Trailer Bridge’s position as a transportation industry leader.

 

 

About Trailer Bridge

Trailer Bridge is a privately held asset-owned logistics company that transports cargo across land, air, rail and sea.  Trailer Bridge has quickly become a leader in transportation services by striving to provide customers with the best possible service. This level of service earned Trailer Bridge the Quest for Quality Award as #1 Ocean Carrier, and recognition as Best Places to Work in Jacksonville and as a Fastest Growing Company.  Trailer Bridge is headquartered in Jacksonville, FL, operates in 15 offices with over 200 employees around North America.  For more information about Trailer Bridge, visit https://www.trailerbridge.com.

Ultimate CEO Nominee Shares How To Build Trust In Your Organization

Mitch Luciano shares with us how he took a dying company to a successful, thriving business in a few years. His experience as a leader gave him the wisdom on how to navigate tough changes in leadership while maintaining trust and empathy in the company culture.

Mr. Luciano has been with Trailer Bridge, Inc. since 2012, originally joining the company as the VP of Logistics, and currently holding the role of President & CEO. Prior to joining Trailer Bridge, Mr. Luciano spent over 19 years in the Transportation and Logistics industry with large international and domestic logistics organizations, NYK Logistics North America and C.H. Robinson, along with start-up ventures in the logistics and system development arenas.

Apply Rigor Podcast

Hurricane Dorian Thursday Update

Trailer Bridge offices have reopened in Jacksonville, and operations have resumed at the JaxPort terminal, which is now open for shore side commercial operations. Trailer Bridge is currently open to receive and deliver cargo from its JaxPort terminal. Terminal operations will be open until 2100 EDT today, as normal.

Given current weather conditions, the schedule of our vessels is as follows:
Arrivals
– San Juan Jax Bridge (Voyage #20458) is scheduled to arrive in Jacksonville on 9/6 at 2000 EDT
– Chicago Bridge (Voyage #40458) is scheduled to arrive in Jacksonville on 9/11 at 2000 EDT
– Jax San Juan Bridge (Voyage #20459) is scheduled to arrive in Jacksonville on 9/10 at 1900 EDT
Departures
– Brooklyn Bridge (Voyage #30459) is scheduled to depart Jacksonville on 9/6
– San Juan Jax Bridge (Voyage #10460) is scheduled to depart 9/8
– Jax San Juan Bridge (Voyage #10461) is scheduled to depart on 9/11
– Chicago Bridge (Voyage #30460) is scheduled to depart 9/13
*Cut off for all departures is 1500 EDT

Our thoughts remain with those affected by the storm. For any questions or concerns, please contact your Account Manager or email info@trailerbridge.com. Thank you for your patience during this time.

Love Is Just Damn Good Business

Check out the podcast below by International Business and Leadership Speaker Steve Farber about the his new book”Love Is Just Damn Good Business“. Here Steve talks about company cultures that emphasize love and focus on employees to succeed, rather than the bottom line or “numbers”.

“…Employees who are passionate about the work that they do are more loyal, innovative, creative, and inspired, and that translates to great customer experience.”

Steve discusses further into the book Trailer Bridge and how the company has drastically altered its culture to showcase love for the employees.

Love Is Just Damn Good Business

Hurricane Dorian Wednesday Update

Trailer Bridge’s Jacksonville offices will reopen tomorrow, Thursday, September 5th at 0900 EDT.  JaxPort remains closed until cleared to reopen by the U.S. Coast Guard.

Given current weather conditions, the schedule of our vessels is as follows:

  • Arrivals
    • Jax San Juan Bridge (Voyage #10459) arrived in San Juan on 9/4 at 0355 EDT
    • San Juan Jax Bridge (Voyage #20458) is scheduled to arrive in Jacksonville on 9/6 at 0600 EDT
    • Chicago Bridge (Voyage #40458) is scheduled to arrive in Jacksonville on 9/7 at 0600 EDT
    • Jax San Juan Bridge (Voyage #20459) is scheduled to arrive in Jacksonville on 9/10 at 1900 EDT
  • Departures
    • Brooklyn Bridge (Voyage #30459) is scheduled to depart Jacksonville on 9/6
    • San Juan Jax Bridge (Voyage #10460) is scheduled to depart 9/8
    • Jax San Juan Bridge (Voyage #10461) is scheduled to depart on 9/11
    • Thunder Chicago Bridge (Voyage #30460) is scheduled to depart 9/13

*Cut off for all departures is 1500 EDT

Our priority remains the safety of our employees, their families, our customers and business partners. We appreciate your patience during this time.

For any questions or concerns, please contact your Account Manager or email info@trailerbridge.com. We will respond at our earliest possible opportunity.

Hurricane Dorian Tuesday Update

The safety of our Trailer Bridge family remains our number one priority. Therefore, Trailer Bridge’s Jacksonville offices will be closing at 1200 EDT today and based on the latest track of the storm, will reopen at 0900 EDT on Thursday, September 5th.

Effective 0800 EDT today, the US Coast Guard Captain of JaxPort has established Port Hurricane condition ZULU, which means hurricane force winds are possible within 12 hours, and the terminal will be closed until further notice.

The San Juan Jax Bridge, Jax San Juan Bridge and the Chicago Bridge barges remain safely at sea.

Given current weather conditions, the schedule of our vessels is as follows:

  • Arrivals
    • San Juan Jax Bridge (Voyage #20458) is scheduled to arrive in Jacksonville on 9/6 at 0600 EDT
    • Jax San Juan Bridge (Voyage #10459) is scheduled to arrive in San Juan on 9/4 at 0300 EDT
    • Chicago Bridge (Voyage #40458) is scheduled to arrive in Jacksonville on 9/7 at 0600 EDT
  • Departures
    • Brooklyn Bridge (Voyage #30459) is scheduled to depart Jacksonville on 9/6.
    • San Juan Jax Bridge (Voyage #10460) is scheduled to depart 9/8.
    • Jax San Juan Bridge (Voyage #10461) is scheduled to depart on 9/11.
    • Chicago Bridge (Voyage #30460) is scheduled to depart 9/13.

*Cut off for all departures is 1500 EDT.

We will continue to provide updates to our vessel schedules and facility operations as Hurricane Dorian moves through our service areas. Please take any needed precautions.

 

Hurricane Dorian Monday Update

Trailer Bridge continues to monitor the path and intensity of Hurricane Dorian.

Effective 8AM this morning, the US Coast Guard Captain of JaxPort has established Port Hurricane condition YANKEE, which means hurricane force winds are possible within 24 hours, and the terminal is closed to incoming vessels until further notice.

As the safety of our Trailer Bridge family, including crew, customers and business partners, remains our number one priority, Trailer Bridge will be closing its Jacksonville offices tomorrow, September 3rd at 1300 EDT.

The current schedule of our vessels is as follows:
• San Juan Jax Bridge (Voyage #10458/20458) is scheduled to arrive in Jacksonville on 9/6 at 0900 EDT
• Jax San Juan (Voyage #10459) is scheduled to arrive in San Juan on 9/4 at 0300 EDT
• Chicago Bridge (Voyage # 30458 / 40458) is scheduled to arrive in Jacksonville on 9/7 at 0600 EDT

We will continue to watch the projected path of the storm and factor in guidance from the National Hurricane Center, the US Coast Guard and JaxPort to provide timely updates as more information becomes available. Please take all necessary precautions to remain safe.

For any questions or concerns, please contact your Account Manager or email info@trailerbridge.com. For after-hours emergencies, please call Ann Jones at 1.904.707.0934.

Hurricane Dorian Sunday Update

Given that storms can be so uncertain, Trailer Bridge continues to actively monitor Hurricane Dorian’s potential impact on every aspect of its operations.

The safety of our personnel, their families, our customers and business partners remain our number one priority.

At this time, JaxPort remains open with no restrictions. Brooklyn Bridge is safely on hold at JaxPort until further notice. Other voyages remain on schedule.

Based on current weather conditions and the project path of the storm, Trailer Bridge is prepared for the worst, but expects to conduct normal business operations on Tuesday. All offices and port terminals are closed Monday, September 2nd in observance of the Labor Day holiday.

We will continue to provide updates as more information becomes available.

Hurricane Dorian Saturday Update

Trailer Bridge is actively working to ensure the safety of our Trailer Bridge family, customers and business partners, while minimizing effects on service as the very dangerous Hurricane Dorian tracks toward Florida and the Carolinas.

Based on current weather conditions, the Brooklyn Bridge destined for San Juan and scheduled to sail yesterday will remain in port in Jacksonville until a window of safety has been determined and port operations are cleared by the US Coast Guard. The safety of our crew, equipment and cargo remain the utmost priority to us. We apologize for any inconvenience this may cause.

Other voyages are on schedule, but remain dependent upon weather conditions:

  • San Juan Jax Bridge (Voyage #10458/20458) is scheduled to arrive in Jacksonville on 9/6 at 0900
  • Jax San Juan (Voyage #10459) is scheduled to arrive in San Juan on 9/4 at 0300
  • Chicago Bridge (Voyage #30458) is scheduled to arrive in Puerto Plata on 9/1 at 0630

At this time, we expect to conduct normal business operations on Tuesday, 9/3 at each of our Trailer Bridge offices.

We will continue to watch the projected path of the storm and factor in guidance from the National Hurricane Center, the US Coast Guard and JaxPort to provide timely updates as more information becomes available.

Hurricane Dorian Friday Update

Trailer Bridge continues to monitor the status of Hurricane Dorian and take all necessary precautions to ensure the safety of our employees, crew, and cargo.

Currently, we are maintaining schedule integrity based on current weather conditions.

The JaxPort terminal is open from 8am-5pm this weekend for movement of cargo. All US offices and terminals will be closed for the Labor Day holiday on Monday, September 2nd. This includes the San Juan offices and terminal.

Trailer Bridge continues to closely monitor the path of Hurricane Dorian as it approaches the U.S. mainland, and will send out regular updates to keep you informed.

The Trailer Bridge Account Management team is available for any questions should you require more details. Please call 1.800.727.3859 or email info@trailerbridge.com.

TS Dorian Thursday Update

Please be advised that the US Coast Guard has closed the Port of San Juanin advance of Tropical Storm Dorian.  As of noon today, there will be limited to no Trailer Bridge employees working at either of our Puerto Rico facilities.

We will keep you advised of timing on the reopening of the Port of San Juan. All bookings departing Santo Domingo will be on hold at that port until the Port of San Juan reopens. More information on San Juan port conditions is available from the US Coast Guard at link below.

Other than the bookings on hold departing Santo Domingo, Trailer Bridge is conducting normal business operations in the Dominican Republic and at our Jacksonville facilities.  As with any storm, the track can shift quickly from its current projection, so we continue to monitor and will keep you updated.

Our priority is to ensure that all measures are taken for the safety of our entire family, customers and business partners. We will continue to notify you of any impact the storm has on our operations.

For any questions or concerns, please contact Trailer Bridge Account Management at  1.800.727.3859. or email info@trailerbridge.com. For after-hours emergencies, please call Ann Jones at 1.904.707.0934.

Trailer Bridge Expands U.S. Footprint in Los Angeles, Raleigh and Fayetteville

Jacksonville, FL, August 29, 2019 (PR Newswire) Trailer Bridge, a leading provider of North American transportation and logistics services is pleased to announce the opening of three new US brokerage offices. New offices are located in Los Angeles, CA, Raleigh, North Carolina and Fayetteville, Arkansas. These openings mark six new facilities that Trailer Bridge has opened in 2019 and its 15th location in North America.

“The decision to expand our presence in each of these markets was a logical step in our business growth strategy,” said Mitch Luciano, CEO. “With strong and diverse talent pools in these areas, we’re able to expand geographic access to our customers across the U.S., while supporting the rapid growth of our domestic brokerage business,” continued Luciano.

“Opening these new offices highlights the direction of our investments, demand for resources and focus on offering superior customer-centric transportation solutions in these dynamic and growing markets,” shared Eric Masotti, Vice President of Logistics.

To support the company’s business momentum, initial focus for the offices is to build sales and customer experience teams.  The offices are consistent with the company’s service-oriented, innovative and fun work environments. To learn more about available positions and join the team, visit Trailer Bridge’s careers page.

 

About Trailer Bridge

Founded in 1991 and headquartered in Jacksonville, Trailer Bridge is an asset-owned, leading shipping and logistics firm providing services in ocean, truckload, intermodal, expedited, specialized cargo, vehicles, over-dimensional, warehousing, and transloading services.  Trailer Bridge has offices in Jacksonville, FL; Cincinnati, OH; Chicago, IL; Atlanta, GA; Harrisburg, PA; Houston, TX; Fayetteville, AR; Raleigh, NC; Los Angeles, CA; Minneapolis, MN; San Juan, Puerto Rico; Santiago, Dominican Republic.

 

 

TS Dorian Wednesday Update

Trailer Bridge continues to conduct normal business operations at the Port of San Juan, while diligently monitoring the approach of Tropical Storm Dorian.

Vessel Voyage #17 San Juan – Jax Bridge Customer Voyage #10458/20458 has safely arrived on time this morning in San Juan.  Cargo is available for pick up at the terminal throughout the course of the business day.

While Tropical Storm Dorian continues its path toward Puerto Rico and the Dominican Republic, your Trailer Bridge team is closely monitoring the approach with continual updates from the United States Coast Guard and National Hurricane Center. We are prepared to follow our comprehensive Hurricane Preparedness Plan should the storm intensify and will notify you of any impact this may have on the schedule of vessels to and from Puerto Rico, the Dominican Republic and the US Virgin Islands.

Our priority remains the safety of our employees, their families, our customers and business partners. In the interim, for any questions or concerns, please contact your Account Manager or email info@trailerbridge.com.

Trailer Bridge Actively Monitoring Path of Tropical Storm Dorian

Trailer Bridge is currently conducting normal business operations at the Port of San Juan, although closely monitoring the approach of Tropical Storm Dorian with continual updates from the United States Coast Guard and National Hurricane Center.

According to the National Hurricane Center, the storm is expected to pass Puerto Rico Wednesday and the Dominican Republic on Thursday. We are actively observing this storm, and are prepared to follow our comprehensive Hurricane Preparedness Plan should the storm intensify.

Our priority is the safety of our employees, their families, our customers and business partners. We will continue to provide updates to business operations as it relates to the storm and any impact this may have on the schedule of vessels to and from Puerto Rico, the Dominican Republic and the US Virgin Islands.

For questions or concerns, please contact your Account Manager or email info@trailerbridge.com.

Trailer Bridge Monitoring Path of Tropical Storm Dorian

Trailer Bridge is currently conducting normal business operations at the Port of San Juan, although closely monitoring the approach of Tropical Storm Dorian with continual updates from the United States Coast Guard and National Hurricane Center. According to the National Hurricane Center, the storm is expected to pass Puerto Rico Wednesday and the Dominican Republic on Thursday. We are actively observing this storm, and are prepared to follow our comprehensive Hurricane Preparedness Plan should the storm intensify.  Our priority is the safety of our employees, their families, our customers and business partners. We will continue to provide updates to business operations as it relates to the storm and any impact this may have on the schedule of vessels to and from Puerto Rico, the Dominican Republic and the US Virgin Islands.

Overweight Shipments Tariff

Overweight Shipments Tariff

Due to increased operational costs associated with the handling of overweight
shipments and/or hazardous cargo shipments, Trailer bridge, Inc. is implementing
the following changes to Puerto Rico Tariff and Dominican Republic Tariff items for
these shipment types.

Trailer Bridge PR Tariff Item #675 and DR Tariff Rule 002-012, regarding overweight
shipments, has been changed from $125 per state transited to a charge of $150 per
state transited when inland transportation service is provided to/from FL, GA and
SC. This change is effective as of May 19, 2018 for PR Tariff and effective
June 8, 2018 for DR Tariff.

Trailer Bridge Recognized Best-in-Class Ocean Freight Carrier

Jacksonville, FL, August 15, 2019 (PR Newswire) – Trailer Bridge, a North American full-service logistics company has been highly honored in the Quest for Quality Awards, ranking No. 1 among the top ocean carriers.

The Quest for Quality Award honors the organizations that have achieved the highest standards of quality and satisfaction in the transportation and logistics industry. The winner was selected based on the cumulative score of points received for each of five attributes.  Trailer Bridge took first place in each ocean freight carrier category, including On-time Performance, Value, Information Technology, Customer Service, and Equipment & Operations, receiving a weighted score of 61.33, where the average score was 46.50.

“To be recognized as the top ocean carrier in the Quest for Quality Awards is a significant accomplishment and is truly humbling. This award can be attributed to our exceptional people and their focus on providing outstanding service to our customers, which is what continues to drive our success,” said Trailer Bridge CEO Mitch Luciano.

He continued, “Our customers know that we do exactly what we say we will do, so they trust us, and that’s how we are continuing to raise the standards across the industry, whether ocean or logistics. This distinguished award is a testament to each one of our dedicated family who make our success possible.”

Widely considered the premier award of the logistics industry, Trailer Bridge earned the Quest for Quality Award over many respected domestic and international ocean carriers. For an industry that is experiencing dramatic change, highly innovative companies like Trailer Bridge are successfully addressing the necessity of exceptional service, pace, and value.

 

Peak Season Surcharge Trade Notification

Domestic Peak Season Surcharge

Effective September 1, 2019 Trailer Bridge will implement a $1000 Peak Season Surcharge for cargo originating in Southern California as defined in Tariff 200-A Item-865. This surcharge applies to cargo moving in non-Trailer Bridge equipment from zip codes 900–918, 923–928, and 93012 only and applies to both Contract and Tariff rates. Effective on December 1, 2019, this surcharge does not apply to Palletized or Floor Transfer moves.

The surcharge expires on December 31, 2019.

Thank you and should you have any questions or require additional information, please be sure to contact your Trailer Bridge Sales Representative or Account Manager at 1-800-727-3859.

For Latest Trailer Bridge Sailing Schedule go to https://www.trailerbridge.com/schedule/

International Peak Season Surcharge

Effective September 1, 2019 Trailer Bridge will implement a $1000 Peak Season Surcharge for cargo originating in Southern California as defined in Tariff 008  Rule 048.

This surcharge applies to cargo moving in non-Trailer Bridge equipment from zip codes 900–918, 923–928, and 93012 only and applies to both Contract and Tariff rates. Effective on December 1, 2019, this surcharge does not apply on Palletized or Floor Transfer moves.

The surcharge expires on December 31, 2019.

Office Closure in Observance of Independence Day

Our U.S. and Puerto Rico Offices will be closed on Thursday, July 4th 2019 observing Independence Day.

Jacksonville terminal will open: Thursday 7/4 from 0800 – 1700 for containers only.

Puerto Rico terminal will operate the barge but gates will be closed.

Cargo will be available 0700 on Friday the 5th.

DR office and terminal will be open normal business hours on this day.

All offices/ Terminals will reopen regular business hours on Friday, July 5th. 

Should you need additional information, please contact our Account Management Department at 800-727-3859.

Office Closure in Observance of Memorial Day

Our U.S. and Puerto Rico Offices will be closed on Monday,  May 27th 2019 observing Memorial Day.

Puerto Rico terminal will be open for drop off only from 0800-1700.

DR office and terminal will be open normal business hours on this day.

All offices/ Terminals will reopen regular business hours on Tuesday, May 28th.

Should you need additional information, please contact our Account Management Department at 800-727-3859.

 

Trailer Bridge and ATS International Take Corporate Giving One Step Further

Business Leaders Support Habitat for Humanity of Puerto Rico with First of Its Kind ‘Rally por Puerto Rico’ Charity Golf Tournament

JACKSONVILLE, Fla.April 22, 2019 /PRNewswire/ –Trailer Bridge, Inc., in partnership with Anderson Trucking Service, Inc. (ATS), announced the charitable results of “Build 2019” presented by Rally por Puerto Rico, its inaugural charity golf tournament of customers, partners and local business leaders, held last week at the exclusive TPC Dorado Beach East Course. The one-day event was designed to maximize corporate giving and as a result produced more than $60,000 in donations to Habitat for Humanity of Puerto Rico.

“We are excited to have brought this first of its kind event to the island in support of such a worthwhile cause and very pleased with the generous donations made by our partners to Habitat for Humanity of Puerto Rico,” shared Trailer Bridge CEO Mitch Luciano.

One hundred percent of all event sponsorship contributed by participants was paid directly to Habitat for Humanity of Puerto Rico. Rally por Puerto Rico was limited to 72 player participants and donations were made by 37 companies totaling $63,750.

“Trailer Bridge and ATS covered the entire cost of the event so all participant and sponsorship funds would go directly to helping this incredible organization,” said ATS International Director Jay Thomassen.

General Manager & Director of Government Affairs for Trailer Bridge, Jacob Wegryzn shared, “We’re very committed to continuing to help provide relief and assistance to our local community and so we’ve organized Rally por Puerto Rico in a way to have the most impact and provide the most support possible.”

Trailer Bridge and ATS have a long-standing commitment to support the communities we call home through volunteering and financial support. We are proud of our long-term partnership of servicing the Puerto Rico community and our new relationship with Habitat for Humanity of Puerto Rico and are excited to see it blossom alongside the many other organizations Trailer Bridge and ATS support each and every year.

 

ABOUT ATS

ATS International is a wholly owned subsidiary of Anderson Trucking Service, Inc. (ATS). Founded in 1955 and headquartered in St. Cloud, MN, ATS is a recognized leader in flatbed, specialized, logistics, van, and international transportation. Their service area includes all of North America (including Hawaii, Alaska & Puerto Rico), as well as the Caribbean, Germany and other international points. With offices located throughout the United States, ATS is the largest truckload carrier in Minnesota, and the 34th largest for-hire carrier in North America, operating more than 2,400 tractors and 8,600 trailers. For more information, please visit www.atsinc.com.

 

ABOUT TRAILER BRIDGE

Founded in 1991 and headquartered in Jacksonville, Trailer Bridge, Inc. is an asset-owned, leading shipping and logistics firm providing services in ocean, truckload, intermodal, expedited, specialized cargo, vehicles, over-dimensional, warehousing, and transloading services.  Trailer Bridge has offices in Jacksonville, FL; Cincinnati, OH; Chicago, IL; Atlanta, GA; Harrisburg, PA; Houston, TX; San Juan, Puerto Rico; the Dominican Republic; and the US Virgin Islands.

Trailer Bridge is a recipient of the 2018 Silver Bell Humanitarian Award. The company was voted number one “Best Places to Work” in 2017 and voted number two in 2018 in Jacksonville.

Trailer Bridge Puerto Rico And Dominican Republic Holiday Update

To all our Clients:

Our Puerto Rico and D.R. offices and ports will be closed on Good Friday (4/19/19).
PR port gate hours will be extended to 1800 on Thursday (4/18/19)

DR ports and offices will close on Thursday (4/18/19) at 12 noon and will reopen normal business hours on Monday the 22nd.  The TBC will work as usual at Puerto Plata, DR on Saturday the 20th. Documentation cut-off  for this sailing is Wednesday (4/17/19).
There is also a “No heavy trucks policy in force” all heavy cargo must ingate ports by Wednesday the 17th at 8pm (Puerto Plata and Santo Domingo).

All U.S. offices and terminals will open normal business hours.

Should you need additional information, please contact our Account Management Department at 800-727-3859.

For the sailing schedule: https://www.trailerbridge.com/schedule/


A todos nuestros Clientes:

Nuestras oficinas en Puerto Rico y República Dominicana estarán cerradas el Viernes Santo (4/19/19).
El jueves 4/18/19 el horario del puerto de Puerto Rico se extenderá hasta las 1800.

Las oficinas de República Dominicana y Puerto Rico cerrarán el jueves (4/18/19) a las 12 del medio día y reabrirán operaciones en horario regular en próximo lunes 22.  La TBC trabajará el sábado 20 en Puerto Plata, RD como usualmente lo hace, el tiempo final para entregar documentos es miércoles (4/17/19). No hay Política de Camiones Pesados en vigor, toda la carga pesada debe entrar al puerto el miércoles 17 a las 8pm (Puerto Plata y Santo Domingo).

Las oficinas y el terminal de Estados Unidos permanecerán abiertos en horario regular.

De necesitar cualquier información adicional, favor de comunicarse con nuestro Departamento de Servicio al Cliente al 800-727-3859.

Trailer Bridge Appoints Vice President of Corporate Development

JACKSONVILLE, Fla – April 8, 2019 – “We are proud to announce Indie Bollman’s promotion to Vice President, Corporate Development,” shared Mitch Luciano, CEO of Trailer Bridge. The move signifies a focus by Trailer Bridge to build upon its unique corporate culture of leadership and service. Bollman joined Trailer Bridge in 2015 with over 25 years of experience in organizational and culture development, marketing, and human resources. Bollman’s new role includes oversight of these departments in support of the company’s strategic growth initiatives and ongoing rapid expansion throughout the US.  “In these last four years, Indie has helped shape our culture and build our brand. She’s been an inspiring and strategic leader within Trailer Bridge, and her skills, expertise and strong business acumen have contributed to the solid execution of our people development, marketing strategies and substantial growth. Supported by a talented and dedicated team, we’re excited that Indie will play a key role in the continued growth and success of our Company.”

ABOUT TRAILER BRIDGE

Founded in 1991 and headquartered in Jacksonville, Trailer Bridge, Inc. is an asset-owned, leading shipping and logistics firm providing services in ocean, truckload, intermodal, expedited, specialized cargo, vehicles, over-dimensional, warehousing, and transloading services.  Trailer Bridge has offices in Jacksonville, FL, Charleston, SC; Chicago, IL; San Juan, Puerto Rico; the Dominican Republic; and the US Virgin Islands.

Trailer Bridge is a recipient of the 2018 Silver Bell Humanitarian Award.  The company was voted “Best Places to Work” in 2016 and voted number one in 2017 in Jacksonville.

Weather Delay

Severe weather and sustained winds in excess of 25+ knots have delayed the scheduled departure for Voyage 10437.

The San Juan JAX Bridge, Voyage 10437 departed from Jacksonville on Thursday, March 28, 2019.  Current arrival at Port San Juan is scheduled for Tuesday April 2, 2019 at 2000 (dockside). Discharge operations will begin on Wednesday, April 3, 2019 at 0700.  All cargo will be available for pick up by 1300 April 3rd.

Trailer Bridge is understanding and sensitive to the effects of any delay, and will take all available measures to limit disruptions. We are committed to maintaining vessels on regularly scheduled service and will continue to provide updates as they become available.

Thanks for your continued support! If you have questions or require additional information please contact your Account Manager at 800-727-3859.

 

 

International Goods Other Than Emergency Equipment / Security Surcharge

Dear Valued Customer,

Please be advised effective in thirty (30) days for cargo moving internationally, Trailer Bridge will be updating the following rules.

 

Goods Other Than Emergency Equipment                              Rule 035.01

Carrier will not accept Dealer Vehicles, NOS and Vehicles, NOS, both not exceeding 900 CFT, with additional articles, not part of the vehicle, in or on the vehicle other than normal emergency equipment.  If, without the Carrier’s knowledge, a Dealer Vehicle or Privately Owned Vehicle is received with equipment other than emergency equipment, Shipper/Owner does so at their own risk for loss or damage of the goods. Shipper/Owner also acknowledges that any documentation presented to Carrier indicating cargo value does not constitute consent by the Carrier, expressed or implied.  Claims will not be accepted.

Goods not in trailer exceeding 900 CFT (excluding shipper owned/leased units) containing additional articles loaded in or on said vehicle(s), must be properly manifested by the shipper on the dock receipt. Boats on trailer will be reviewed on a case-by-case basis.  The additional articles will move at the Shipper/Owners risk for loss or damage of the goods.  Claims will not be accepted. Additional articles will be charged as follows:

 

Sealed Enclosed Trailers or Truck Cabs……………………$300 per loaded Trailer/Cab

 

Open Trailers Loaded with loose articles

Not to exceed the dimensions of the trailer………………..$300 per 900 CFT of Space

 

Privately Owned Vehicles, Machinery

Equipment, and/or Recreational Vehicles

loaded as additional cargo on another unit……………… $300 per item loaded on a single unit

 

Security Surcharge                                                                  Rule 10.01

  • A security surcharge will apply on all cargo shipments, excluding contract rates, moving to or from the United States as follows;
    • VEHICLES – POV, NOS AND ROLLING STOCK
        • $20.00 UP TO 700 CUBIC FEET
    • $50.00 OVER 700 CUBIC FEET
    • FCL – (40 & 53 Containers)
      • $112 PER CONTAINER / TRAILER
  • All containers or shipper owned or leased containers/trailers are to arrive to origin port sealed. If a container or shipper owned or leased containers/trailers arrives to the port without seals a high security seal will be provided at the expense of the shipper.  If a customer request seals be provided upon arrival to the port, seals can be provided at the expense of the shipper.  All seals used meet or exceed the current PAS/ISO 17712 standards for High Security Seals.
    • $ 65 per Seal

Should you have any questions or require additional information please do not hesitate to contact your Trailer Bridge Sales Representative or Account Manager at 1-800-727-3859.

For the downloadable version: Int’l Goods Other Than-Security Charge Trade Notification

Domestic Goods Other Than Emergency Equipment / Security Surcharge

Dear Valued Customer,

Please be advised effective in Seven (7) working days for cargo moving Domestically, Trailer Bridge will be updating the following rules.

Goods Other Than Emergency Equipment                                 Item 522

 

Carrier will not accept Dealer Vehicles, NOS and Privately Owned Vehicles, NOS, both not exceeding 900 CFT, with additional articles loaded in or on the vehicle other than normal emergency equipment.  If, without the Carrier’s knowledge, a Dealer Vehicle or Privately Owned Vehicles is received with additional articles other than emergency equipment, Shipper/Owner does so at their own risk for loss or damage of the goods. Shipper/Owner also acknowledges that any documentation presented to Carrier indicating cargo value does not constitute consent by the Carrier, expressed or implied.  Claims will not be accepted for Goods and Insurance Item 572 does not apply.

 

Goods not in trailer exceeding 900 CFT (excluding shipper/owned leased units) containing additional articles, not part of the vehicle, in or on said vehicle(s),  must be properly manifested by the shipper on the dock receipt. The additional articles will move at the Shipper/Owners risk for loss or damage of the goods.  Boats on trailers loaded with additional articles will be reviewed on a case by case basis.  Claims will not be accepted for Goods and Insurance Item 572 does not apply. Additional articles will be charged as follows:

Sealed Enclosed Trailers or Truck Cabs……………………$300 per loaded Trailer/Cab

 

Open trailers loaded with loose articles

not to exceed the dimensions of that trailer……………..$300 per 900 CFT of space

 

Privately Owned Vehicles, Machinery,

Equipment, and/or Recreational Vehicles

loaded as additional cargo on another unit ………………$300 per item loaded on a single unit

 

 

Security Surcharge                                                                    Item 855

This charge covers the Carrier’s expenses beyond the normal security required to ensure the safety of the Shipper’s cargo, such as divers searching the vessel hulls, high security seals and Trailer locks to deter theft, and canine searches of the vessels and facilities.  Also included is the training of Carrier’s personnel in topics of cargo theft, stowaway prevention, and drug interdiction as well as the utilization of high-tech equipment such as underwater cameras, CCTV and x-raying of equipment, etc.

$125 per Trailer

$105 per Trailer in contracts

$  28 per Vehicle/NIT, Not Exceeding 900 CF

$  55 per Vehicle/NIT, Exceeding 900 CF

All containers or shipper owned or leased containers/trailers are to arrive to origin port sealed.  If a container or shipper owned or leased containers/trailers arrives to the port without seals a high security seal will be provided at the expense of the shipper.  If a customer request seals be provided upon arrival to the port, seals can be provided at the expense of the shipper.  All seals used meet or exceed the current PAS/ISO 17712 standards for High Security Seals.

$ 65 per Seal

Should you have any questions or require additional information please do not hesitate to contact your Trailer Bridge Sales Representative or Account Manager at 1-800-727-3859.

For the downloadable version : Domestic Goods Other Than-Security Charge Trade Notification

Revised Holiday Hours March 2019

March 20, 2019
Trailer Bridge Puerto Rico Holiday Update

To all our Clients:

Puerto Rico Port (San Juan Terminal Pier L,M, 1/2 N and O, Street C Final, Port Zone, San Juan, PR 00902) will have extended hours on Thursday,  March 21, 2019  from 6:00am-6:00pm. All other Trailer Bridge offices will be open with normal business hours on this day. Puerto Rico Offices/Terminal will reopen regular business hours on Monday, March 25th.

Should you need additional information, please contact our Account Management Department at 800-727-3859.

A todos nuestros Clientes:

El Terminal en Puerto Rico (San Juan Terminal Pier L,M, 1/2 N and O, Street C Final, Port Zone, San Juan, PR 00902) tendrá horario extendido el jueves 21 de marzo de 2019, de 6:00am – 6:00pm.  Todos nuestros otros terminales tendrán horario normal este día. El terminal y las oficinas en Puerto Rico reanudarán su horario normal el lunes 25 de marzo.

De necesitar cualquier información adicional, favor de comunicarse con nuestro Departamento de Servicio al Cliente al 800-727-3859

Revised Holiday Hours March 2019

March 15, 2019
Trailer Bridge Puerto Rico Holiday Update

To all our Clients:

Puerto Rico Offices and Terminal – Dispatch offices will be closed on Friday,  March 22, 2019 observing Abolicion De La Escalvitud. All other Trailer Bridge offices will be open with normal business hours on this day.Puerto Rico Offices/Terminal will reopen regular business hours on Monday, March 25th.

Should you need additional information, please contact our Account Management Department at 800-727-3859.

 

A todos nuestros Clientes:

La oficina de Puerto Rico y el Terminal de Despacho estarán cerrados este próximo viernes, 22 de marzo de 2019 en observación al día de La Abolición de la Esclavitud.  Las otras oficinas de Trailer Bridge permanecerán abiertas en horario regular.  La oficina de Puerto Rico y el Terminal de Despacho re-abrirán operaciones en horario regular el lunes, 25 de marzo de 2019. 

Si necesita información adicional, por favor contacte a nuestro Departamento de Servicio al Cliente al 1-800-727-3859.

Trailer Bridge Expands Integrated Logistics with Opening of Minneapolis Branch

Trailer Bridge Expands Integrated Logistics with Opening of Minneapolis Branch

JACKSONVILLE, Fla –   March 12, 2019 – Trailer Bridge, Inc. is pleased to announce the opening of  its newest office in Minneapolis, Minnesota. The new location represents another stage of the continued expansion of the firm’s domestic integrated logistics business. Trailer Bridge’s Minneapolis office will be headed up by Branch Manager Josh Hoefker. Hoefker, who joined Trailer Bridge in February, has over 15 years of transportation, logistics, and supply chain executive experience. “Josh shares our focus on innovation, and consistent with our company culture, he places a strong emphasis on the customer experience. We’re excited to have Josh on board and build out the Minneapolis branch to support the growing demand for shipping and transportation services in this region,” shared Vice President of Logistics, Eric Masotti.

“Minneapolis is a thriving economic hub for the region and home to many Trailer Bridge customers,” said Hoefker. “We are seeing exponential demand in this region for transportation and logistics support, so bringing our Minneapolis office online is very exciting for the team here. I’m thrilled to be a part of Trailer Bridge’s latest expansion throughout the United States,” says Hoefker.

The Trailer Bridge team in Minneapolis officially opened doors February 25, representing just one of many steps the Company has successfully taken during recent years to grow and improve the overall experience for their clients. “We continue to see our expansion in the logistics industry in both our domestic and ocean divisions. Increasing our footprint in Minneapolis, one of the nation’s great economies, aligns with Trailer Bridge’s commitment to rapidly deliver end to end logistic services and solve our customers’ toughest challenges,” according to Trailer Bridge CEO and President, Mitch Luciano.

ABOUT TRAILER BRIDGE

Founded in 1991 and headquartered in Jacksonville, Trailer Bridge, Inc. is an asset-owned, leading shipping and logistics firm providing services in ocean, truckload, intermodal, expedited, specialized cargo, vehicles, over-dimensional, warehousing, and transloading services.  Trailer Bridge has offices in Jacksonville, FL; Cincinnati, OH; Chicago, IL; Atlanta, GA; Harrisburg, PA; Houston, TX; San Juan, Puerto Rico; the Dominican Republic; and the US Virgin Islands.

Trailer Bridge is a recipient of the 2018 Silver Bell Humanitarian Award.

The company was voted number one “Best Places to Work” in 2017 and voted number two in 2018 in Jacksonville.

RELATED LINKS

https://www.trailerbridge.com

https://www.bizjournals.com/jacksonville/news/2019/01/23/trailer-bridge-expands-in-jacksonville-and.html

https://www.jaxport.com/sites/default/files/images/jmagwin2018.pdf

https://www.bizjournals.com/jacksonville/news/2018/04/11/these-companies-are-the-best-places-to-work-on-the.html

http://www.bizjournals.com/jacksonville/news/2017/05/23/these-are-jacksonvilles-best-places-to-work-2017.html

TRAILER BRIDGE CONTACT:

Ilona Fischer
Director of Marketing
T: 904-751-7100
Website: www.trailerbridge.com
E: ifischer@trailerbridge.com

International Customs Clearance Trade Notification

Dear Valued Customer,

Please be advised effective in thirty (30) days for cargo moving internationally Trailer Bridge will be implementing an International Customs Clearance Charge.

When carrier is requested to assist with the proper preparation and submission of customs entry documentation to the Customs Border Protection (CBP), the following charge will be assessed:

  • $100.00 per shipment

Should you have any questions or require additional information please do not hesitate to contact your Trailer Bridge Sales Representative or Account Manager at 1-800-727-3859.

Thank you!

February Holiday Schedule

To all our Clients:

All U.S., Puerto Rico and Dominican Republic Offices, Terminals and Dispatch will be open normal business hours on Presidents Day – Monday, February 18, 2019.

Should you have any questions or require additional information, please contact your Trailer Bridge Account Manager at 800-727-3859.

A todos nuestros Clientes:

Nuestras oficinas de Estados Unidos, Puerto Rico y República Dominicana estarán abiertas en horario regular el 18 de febrero de 2019, Día del Presidente.

De tener preguntas o requerir información adicional, por favor contacte su Manejador de Cuenta en Trailer Bridge al 800-727-3859.

TB Sponsors Puerto Rico Sailboat Team in Miami Competition

Trailer Bridge was pleased to have sponsored team Puerto Rico in the 2019 Hempel World Cup Series, the popular sailing competition held in Miami each year.   Sponsors for this year’s Puerto Rico team, headed up by Enrique Figueroa, also included the Puerto Rico Olympic Committee and Neil Pryde.

The Puerto Rico team has already qualified to compete in the Pan Am Games in Lima, Peru later this year and then will move on to the World Championships in New Zealand. Winning both these events would qualify them for the Olympic Games in Tokyo 2020.

TB Continues Growth of Integrated Logistics Business With Multiple Branch Openings

Trailer Bridge Continues Growth of Integrated Logistics Business
With Multiple Branch Openings

JACKSONVILLE, Fla – Feb 5, 2019 – Trailer Bridge, Inc is pleased to announce the opening of two new US branches.  As part of its continued expansion of the firm’s domestic integrated logistics business, doors to new offices in both Houston, Texas and Harrisburg, Pennsylvania recently opened.

Branch managers for the new offices began operations and are actively growing their teams.  Scott Douthitt, Branch Manager of the Houston location, brings to his role an extensive background in the logistics and transportation industry.  Douthitt, who has more than 25 years of management, sales, and operations expertise; has served in senior level management roles for leading global 3PL providers, including branch and business development.

In Harrisburg, Pennsylvania, Gregg Molchan recently accepted the role of Branch Manager to establish and oversee the operations and team there. Molchan also brings his impressive industry expertise with more than 20 years of experience to the role. His background includes the establishment and development of a successful branch for a Fortune 500 logistics firm.  There he also relied on his specialized skill set to focus on operations strategy, sales strategy, and employee development.

The two newest locations are part of Trailer Bridge’s growth strategy in the US integrated logistics industry.  “We are happy to have our Texas and Pennsylvania locations open and welcome Scott, Gregg, and their teams onboard.  Aggressive growth in the industry remains our strong focus and we are thrilled to have a presence in these two new areas.  We will continue to establish more locations throughout the US and are very excited about what the future holds,” says Trailer Bridge CEO and President, Mitch Luciano.

ABOUT TRAILER BRIDGE

Founded in 1991 and headquartered in Jacksonville, Trailer Bridge, Inc. is an asset-owned, leading shipping and logistics firm providing services in ocean, truckload, intermodal, expedited, specialized cargo, vehicles, over-dimensional, warehousing, and transloading services.  Trailer Bridge has offices in Jacksonville, FL; Cincinnati, OH; Chicago, IL; Atlanta, GA; Harrisburg, PA; Houston, TX; San Juan, Puerto Rico; the Dominican Republic; and the US Virgin Islands.

Trailer Bridge is a recipient of the 2018 Silver Bell Humanitarian Award.

The company was voted number one “Best Places to Work” in 2017 and voted number two in 2018 in Jacksonville.

RELATED LINKS

https://www.trailerbridge.com

https://www.bizjournals.com/jacksonville/news/2019/01/23/trailer-bridge-expands-in-jacksonville-and.html

https://www.jaxport.com/sites/default/files/images/jmagwin2018.pdf

https://www.bizjournals.com/jacksonville/news/2018/04/11/these-companies-are-the-best-places-to-work-on-the.html

http://www.bizjournals.com/jacksonville/news/2017/05/23/these-are-jacksonvilles-best-places-to-work-2017.html

TRAILER BRIDGE CONTACT:

Indie B. Bollman
Director of Corporate Development
T: 904 751 7142
E: ibollman@trailerbridge.com
www.trailerbridge.com

Eric Masotti joins TB as Vice President of Logistics

Eric Masotti joins Trailer Bridge as Vice President of Logistics

JACKSONVILLE, Fla – January 30, 2019 – Trailer Bridge, Inc. has announced the addition of Eric Masotti as Vice President of Logistics.  Masotti will take over leadership of the company’s fast-growing domestic full-service logistics division and will continue to drive its ongoing expansion.

Masotti, who has more than 15 years of experience in the logistics and freight business, has served as an executive in other transportation companies where he successfully expanded the company’s revenue and market share.  An accomplished leader, he also brings extensive knowledge in project management and staff development to his new role with Trailer Bridge.

Masotti received his BS in Business Administration from UNC Chapel Hill and his MBA from the University of Florida.

“We are very excited to have Eric join our team.  He is the right person with the right background and determination to continue our rapid expansion throughout the US,” said Mitch Luciano, CEO. “I have no doubt, that, with his expertise and energy, he will take our logistics division to the next level.”

ABOUT TRAILER BRIDGE

Founded in 1991 and headquartered in Jacksonville, Trailer Bridge, Inc. is an asset-owned, leading shipping and logistics firm providing services in ocean, truckload, intermodal, expedited, specialized cargo, vehicles, over-dimensional, warehousing, and transloading services.  Trailer Bridge has offices in Jacksonville, FL; Cincinnati, OH; Chicago, IL; Atlanta, GA; Harrisburg, PA; Houston, TX; San Juan, Puerto Rico; the Dominican Republic; and the US Virgin Islands.

Trailer Bridge is a recipient of the 2018 Silver Bell Humanitarian Award.

The company was voted number one “Best Places to Work” in 2017 and voted number two in 2018 in Jacksonville.

RELATED LINKS

https://www.trailerbridge.com

https://www.bizjournals.com/jacksonville/news/2019/01/23/trailer-bridge-expands-in-jacksonville-and.html

https://www.bizjournals.com/jacksonville/news/2018/04/11/these-companies-are-the-best-places-to-work-on-the.html

http://www.bizjournals.com/jacksonville/news/2017/05/23/these-are-jacksonvilles-best-places-to-work-2017.html

TRAILER BRIDGE CONTACT:

Indie B. Bollman
Director of Corporate Development
T: 904 751 7142
E: ibollman@trailerbridge.com
www.trailerbridge.com

Revised Holiday Hours January 2019

January 17, 2019
Trailer Bridge Puerto Rico and Dominican Republic Holiday Update

To all our Clients:

Please be advised that Puerto Rico terminal- Dispatch offices will be closed on Monday, January 21, 2019 in observance of Martin Luther King Jr. Day. Tuesday, January 22, the terminal will be open on regular hours.

Please be advised that the Dominican Republic terminal- Dispatch offices will be closed on Monday, January 21, 2019 in observance of Lady of Altagracia. Tuesday, January 22, the terminal will be open on regular hours. Also the DR terminal will also be closed on Friday, January 25 in observance of Juan Pablo Duarte Day. Thursday, January 24 and Monday, January 28 will be open on regular business hours.

Should you need additional information, do not hesitate to contact our Customer Service Department at 800-727-3859. 

A todos nuestros Clientes:

Deseamos informarles que nuestro Terminal y oficinas de Despacho estarán cerradas el lunes, 21 de enero de 2019, por observación del Dia de Martin Luther King. El martes 22 de enero el terminal estará abriendo en su horario regular.

La Oficina de Despacho en el Terminal de República Dominicana estará cerada este próximo lunes, 21 de enero de 2019 en referencia al día feriado de Nuestra Señora de la Altagracia, el martes, 22 de enero de 2019 el Terminal estará abierto en horario regular. También nuestro terminal en La República Dominicana estará cerrado el Viernes , 25 de Enero por observacion del Día de Juan Pablo Duarte.  El jueves 24 y lunes 28 estará abiertos con nuestro horario regular.

De necesitar alguna información adicional, puede comunicarse con nuestro Departamento de Servicio al Cliente al 800-727-3859. 

TB Expands Jacksonville Logistics Office

 Trailer Bridge Expands Jacksonville Logistics Office

JACKSONVILLE, Fla – January 17, 2019 – Trailer Bridge, Inc. is pleased to announce the expansion of their logistics branch office in Jacksonville, FL.   The new office is located in the Gate Parkway area and is part of the rapid expansion Trailer Bridge is planning for 2019.
Trevor Bearup, Director of Logistics, and Steve Lee, Branch Manager, both joined Trailer Bridge in 2012 and brought with them extensive backgrounds in the industry.  The new office was needed to house Trailer Bridge’s fast growing logistics team and business, and is an extension of their headquarters on the Northside.  Lee, who oversees the day-to-day operations of the newest Jacksonville branch, will focus on supporting the expansion of the team, sales, and carrier base to meet their increasing client base.  “It’s incredible to see the growth at Trailer Bridge and, even more so, to be a part of it”, said Bearup, “I look forward to supporting Steve and his team here in getting to the next level.”

The new Trailer Bridge branch officially opened its doors on January 14, 2019, and represents another step in their focus on growth and constant improvement for the overall client experience.  “We are very excited to see the team continue to grow and successfully pursue greater market share.  This expansion is just one more indicator that we are clearly on the right track and moving in the right direction; we have no intention of slowing down,” said Trailer Bridge CEO and President, Mitch Luciano.

ABOUT TRAILER BRIDGE

Founded in 1991 and headquartered in Jacksonville, Trailer Bridge, Inc. is an asset-owned, leading shipping and logistics firm providing services in ocean, truckload, intermodal, expedited, specialized cargo, vehicles, over-dimensional, warehousing, and transloading services.  Trailer Bridge has offices in Jacksonville, FL; Cincinnati, OH; Chicago, IL; Atlanta, GA; Harrisburg, PA; Houston, TX; San Juan, Puerto Rico; the Dominican Republic; and the US Virgin Islands.

Trailer Bridge is a recipient of the 2018 Silver Bell Humanitarian Award.

The company was voted number one “Best Places to Work” in 2017 and voted number two in 2018 in Jacksonville.

RELATED LINKS

https://www.trailerbridge.com
https://www.bizjournals.com/jacksonville/news/2018/04/11/these-companies-are-the-best-places-to-work-on-the.html
http://www.bizjournals.com/jacksonville/news/2017/05/23/these-are-jacksonvilles-best-places-to-work-2017.html

TRAILER BRIDGE CONTACT:

Indie B. Bollman
Director of Corporate Development
T: 904 751 7142
E: ibollman@trailerbridge.com

Home

Revised Holiday Hours January 2019

January 4, 2019
Trailer Bridge Puerto Rico Holiday Update

To all our Clients:

Please be advised that Puerto Rico terminal- Dispatch offices will be closed on Monday, January 7, 2019 in observance of Three King’s Day. Tuesday, January 8, the terminal will be open on regular hours.

Should you need additional information, do not hesitate to contact our Customer Relations Department at 787-529-3931/787-706-1550 or 800-727-3859

A todos nuestros Clientes:

Deseamos informarles que nuestro Terminal y oficinas de Despacho estarán cerradas el lunes,  7 de enero de 2019, por observación del Dia del Dia de los Reyes magos. El martes 8 de enero el terminal estará abriendo en su horario regular.

De necesitar alguna información adicional, puede comunicarse con nuestro Departamento de Servicio al Cliente al 787-529-3931/787-706-1550 o 800-727-3859

1st Quarter Marine Fuel Surcharge Adjustment

APPLICABLE TO QUALIFYING SERVICE CONTRACT CUSTOMERS ONLY

Effective January 1, 2019 thru March 31, 2019

Based on changes in fuel prices during the fourth quarter of 2018 Trailer Bridge announces a change in the Quarterly Marine Fuel Surcharge, per the General Contract Terms of your current service contract. The previous rate of $644 has been adjusted to $658 and will apply on all qualifying shipments received by Trailer Bridge on or after Tuesday, January 01, 2019 until Sunday, March 31, 2019. The attached Quarterly Fuel Surcharge Schedule provides historical information of this charge, for your reference.
We appreciate your continued support of Trailer Bridge. Trust that we will continue to pass cost savings to our customers at every opportunity, while ensuring high quality services and reliable customer support.
If you have any questions or need additional information, please contact your Sales Representative or Account Manager. Thank you, again, for your business.

December 2018 and January 2019 Holiday Hours

December 17, 2018

December 2018 and January 2019 Holiday Hours

 

PORT SAN JUAN (GATES)

  • Monday 12/24: Open for receiving / dispatching until 1500
  • Tuesday 12/25: CLOSED
  • Wednesday 12/26: RORO Ops Open 0700 to 1600
  • Monday 12/31: Open for receiving / dispatching until 1500
  • Tuesday 1/1: CLOSED
  • Wednesday 1/2: RORO Ops Open 0700 to 1600

SAN JUAN (OFFICES)

  • Monday 12/24: Open until 1500
  • Tuesday 12/25: CLOSED
  • Wednesday 12/26: OPEN 0800-1700
  • Monday 12/31: Open until 1500
  • Tuesday 1/1: CLOSED
  • Wednesday 1/2: OPEN 0800-1700

PORT JACKSONVILLE (GATES)

  • Monday 12/24: Open 0800-1700 to receive cargo (Office CLOSED)
  • Tuesday 12/25: CLOSED
  • Wednesday 12/26: OPEN 0500-2300
  • Monday 12/31: OPEN 0500-2100
  • Tuesday 1/1: OPEN 0500-2100
  • Wednesday 1/2: OPEN 0500-2100

NEW BERLIN (OFFICES)

  • Monday 12/24: CLOSED
  • Tuesday 12/25: CLOSED
  • Wednesday 12/26: OPEN 0700-1700
  • Monday 12/31: OPEN 0700-1700
  • Tuesday 1/1: CLOSED
  • Wednesday 1/2: OPEN 0700-1700

SANTO DOMINGO, DR 

  • Monday 12/31: OPEN 0700-1700
  • Tuesday 1/1: CLOSED
  • Wednesday 1/2: OPEN 0700-1700

PUERTO PLATA, DR

  • Monday 12/24: OPEN 0800-1700
  • Tuesday 12/25: CLOSED
  • Wednesday 12/26: OPEN 0800-1700

***NOTE: No barge service at POP on 12/19, 1/5, and 1/12***


Should you have any questions or require additional information during this time, please contact your Trailer Bridge Account Manager at 1-800-727-3859 or CustomerService@trailerbridge.com

Trailer Bridge Purchases New Fleet of Containers and Chassis

JACKSONVILLE, Fla – December 11, 2018 -Trailer Bridge recently ordered a new fleet of 450 53’ ocean containers and chassis that are to be delivered in January 2019.  The new equipment is state of the art for the ocean trade with the highest inside height clearance, greatest cubic capacity, and the largest max payload capacity.

“Our new fleet of containers and chassis represents our commitment to Puerto Rico and the rest of the Caribbean, while keeping our commitment to exceptional service to our expanding customer base,” said John Wroby, COO of Trailer Bridge.  Each container also has laminated oak flooring and both containers and chassis have added paint protection and additional features to provide additional ease of operation, safety, and longer structural life.

According to Wroby, “Our core business depends on our equipment.  This investment in new equipment helps us to ensure that we continue to provide the level of service to our customers that we are known for, and now best equipment in the industry.”

ABOUT TRAILER BRIDGE

Founded in 1991 and headquartered in Jacksonville, Trailer Bridge, Inc. is an asset-owned, leading shipping and logistics firm providing services in ocean, truckload, intermodal, expedited, specialized cargo, vehicles, over-dimensional, warehousing, and transloading services.  Trailer Bridge has offices in Jacksonville, FL; Cincinnati, OH; Chicago, IL; Atlanta, GA; Harrisburg, PA; Houston, TX; San Juan, Puerto Rico; the Dominican Republic; and the US Virgin Islands.

Trailer Bridge is a recipient of the 2018 Silver Bell Humanitarian Award.

The company was voted number one “Best Places to Work” in 2017 and voted number two in 2018 in Jacksonville.

RELATED LINKS

https://www.trailerbridge.com

https://www.bizjournals.com/jacksonville/news/2018/04/11/these-companies-are-the-best-places-to-work-on-the.html

http://www.bizjournals.com/jacksonville/news/2017/05/23/these-are-jacksonvilles-best-places-to-work-2017.html

TRAILER BRIDGE CONTACT:

Indie B. Bollman
Director of Corporate Development
T: 904 751 7142
E:  ibollman@trailerbridge.com
www.trailerbridge.com

Revised Holiday Hours 2018

November 15, 2018

Revised Holiday Hours

 

PORT SAN JUAN TERMINAL GATE

  • Wednesday 11/21: 0700-1600
  • Thursday 11/22: CLOSED
  • Friday 11/23: 0700-1600
  • Saturday & Sunday 11/24-25: CLOSED

PORT SAN JUAN INTERSHIP GATE

  • Wednesday 11/21: OPEN 0700-1600
  • Thursday 11/22: CLOSED
  • Friday 11/23: 0700-1600
  • Saturday & Sunday 11/24-25: CLOSED

SAN JUAN (OFFICES)

  • Wednesday 11/21: 0800-1700
  • Thursday 11/22: CLOSED
  • Friday 11/23: 0800-1700
  • Saturday & Sunday 11/24-25: CLOSED

PORT JACKSONVILLE (GATES)

  • Wednesday 11/21: 0500-2100
  • Thursday 11/22: CLOSED
  • Friday 11/23: 0500-2100 ( port offices closed)
  • Saturday & Sunday 11/24-25: 0500-2100 ( port offices closed)

NEW BERLIN (OFFICES)

  • Wednesday 11/21: 0800-1700
  • Thursday 11/22: CLOSED
  • Friday 11/23: 0800-1200
  • Saturday & Sunday 11/24-25: CLOSED

BROKERAGE OFFICES

  • Wednesday 11/21: 0800-1700
  • Thursday 11/22: CLOSED
  • Friday 11/23: 0800-1700
  • Saturday & Sunday 11/24-25: CLOSED

DOMINICAN REPUBLIC OFFICE

  • Wednesday 11/21: 0800-1700
  • Thursday 11/22: 0800-1700
  • Friday 11/23: 0800-1700
  • Saturday & Sunday 11/24-25: CLOSED

Should you have any questions or require additional information during this time, please contact your Trailer Bridge Account Manager at 1-800-727-3859 or CustomerService@trailerbridge.com

Trailer Bridge CEO Receives Ultimate CEO Award

Trailer Bridge CEO and President, Mitch Luciano, was recently honored by the Jacksonville Business Journal as part of their Ultimate CEO awards. Seventeen area business leaders were honored who have shown exceptional leadership for their teams and organizations.  Honorees were selected from nominations received from throughout the community, which included information on their accomplishments in the business arena, their leadership style, and their community and charitable involvement.  The honorees were celebrated at a dinner hosted by the Journal on October 18.

For more information:  https://www.bizjournals.com/jacksonville/news/2018/10/22/ultimate-ceo-2018-trailer-bridges-mitch-luciano.html

Trailer Bridge Appoints Assistant Vice President of Customer Experience

JACKSONVILLE, Fla – October 15, 2018 – Trailer Bridge, Inc.  announced that Amanda Lucas has been named Assistant Vice President of Customer Experience.  In this role, she will have responsibility of managing the overall Caribbean customer experience from booking, movement, and billing.

Lucas, who originally joined the company in 2013, is responsible for the oversight and optimization of key customer-facing processes such as Customer Service and supporting services such as Documentation and Invoicing. She ensures that customers of our Caribbean shipping services are taken care of with all of their shipping needs. “Amanda is a trusted and respected leader who consistently delivers exceptional customer service,” said Mitch Luciano, Chief Executive Officer. “I look forward to her continuing to lead and build a team that has consistently delivered the level of  service we  are known for.”

ABOUT TRAILER BRIDGE

Founded in 1991 and headquartered in Jacksonville, Trailer Bridge, Inc. is an asset-owned, leading shipping and logistics firm providing services in ocean, truckload, intermodal, expedited, specialized cargo, vehicles, over-dimensional, warehousing, and transloading services.  Trailer Bridge has offices in Jacksonville, FL, Charleston, SC; Chicago, IL; San Juan, Puerto Rico; the Dominican Republic; and the US Virgin Islands.

Trailer Bridge is a recipient of the 2018 Silver Bell Humanitarian Award.  The company was voted “Best Places to Work” in 2016 and voted number one in 2017 in Jacksonville.

RELATED LINKS

https://www.trailerbridge.com

https://www.bizjournals.com/jacksonville/news/2018/04/11/these-companies-are-the-best-places-to-work-on-the.html

http://www.bizjournals.com/jacksonville/news/2017/05/23/these-are-jacksonvilles-best-places-to-work-2017.html

TRAILER BRIDGE CONTACT:

Indie B. Bollman
Director of Corporate Development
T: 904 751 7142
E:  ibollman@trailerbridge.com
www.trailerbridge.com

4th Quarter Marine Fuel Surcharge Adjustment

APPLICABLE TO QUALIFYING SERVICE CONTRACT CUSTOMERS ONLY

Effective October 01,2018 through December 31, 2018

Based on fuel costs from June 1st 2018 thru Aug 31st 2018, Trailer Bridge shall adjust the Quarterly Marine Fuel Surcharge from $630.00 to $644.00, applicable on cargo taken into Trailer Bridge possession on or after October 01, 2018 through December 31, 2018 per the General Contract Terms in your Service Contract.   The attached Quarterly Marine Fuel Surcharge Schedule  provides historical information of this charge, for your reference.

We appreciate your continued support of Trailer Bridge.  Trust that we will pass cost savings to our customers at every opportunity, while ensuring high quality services and reliable customer support.

If you have any questions or need additional information, please contact your Sales Representative or Account Manager.  Thank you, again, for your business.

3rd Quarter Marine Fuel Surcharge Schedule

Dear Valued Customer,

Our 3rd Quarter Marine Fuel Surcharge Schedule has been updated. Please refer to this document for further surcharges until 4th quarter.

Thank you for your continued support, and should you have any questions or require additional information, please do not hesitate to contact your Trailer Bridge Sales or Customer Service Representative at 1-800-727-3859.

TB Opens New Branch in Atlanta, GA

Trailer Bridge Expands Integrated Logistics Business with Opening of Atlanta Office

JACKSONVILLE, Fla – July 17, 2018 – Trailer Bridge, Inc. is pleased to announce the opening of their newest office in Atlanta, Georgia.  The new location represents another stage of the continued expansion of the firm’s domestic integrated logistics business.

The Atlanta branch will be headed up by Branch Manager Aida Sabic.  Sabic, who joined Trailer Bridge in April, has a strong management background in the logistics and transportation industry.  In addition, she has successfully established and grown branches for a variety of logistics firms throughout her career, a skill set she brings to her role at Trailer Bridge.  “Starting up our operations in the Atlanta region is extremely exciting for our team here.  I’m thrilled and happy to contribute to Trailer Bridge’s expansion throughout North America by establishing our office here for the region,” says Sabic.

The Trailer Bridge team in Atlanta officially opened doors in June, representing just one of many steps Trailer Bridge has successfully taken during recent years to grow and improve the overall experience for their clients.  “We continue with our objective from several years back to expand on our success in the logistics industry in both our domestic and ocean divisions.  The opening of the Atlanta office is another strong representation of our commitment to growth and great service.  We take it as a sign that we are taking the right steps and doing it in the right way,” according to Trailer Bridge CEO and President, Mitch Luciano.

 

ABOUT TRAILER BRIDGE

Founded in 1991 and headquartered in Jacksonville, Trailer Bridge, Inc. is an asset-owned, leading shipping and logistics firm providing services in ocean, truckload, intermodal, expedited, specialized cargo, vehicles, over-dimensional, warehousing, and transloading services.  Trailer Bridge has offices in Jacksonville, FL; Cincinnati, OH; Chicago, IL; Atlanta, GA; San Juan, Puerto Rico; the Dominican Republic; and the US Virgin Islands.

Trailer Bridge is a recipient of the 2018 Silver Bell Humanitarian Award.  The company has been voted as a Best Place to Work in Jacksonville for three years in a row.

 

RELATED LINKS

https://www.trailerbridge.com

https://www.bizjournals.com/jacksonville/news/2018/04/11/these-companies-are-the-best-places-to-work-on-the.html

http://www.bizjournals.com/jacksonville/news/2017/05/23/these-are-jacksonvilles-best-places-to-work-2017.html

 

TRAILER BRIDGE CONTACT:

Indie B. Bollman
Director of Corporate Development
T: 904.751.7142
E: ibollman@trailerbridge.com
https://www.trailerbridge.com

 

Trailer Bridge Mentioned in Steve Farber Interview

Steve Farber, best selling author and founder of the Extreme Leadership Institute, recently sat down with Joel Roberts, founder of Joel D. Roberts and Associates.  In the interview, Farber discusses his radical approach to leadership, employee engagement, the customer experience; and the roll of love in business. Farber highlighted Trailer Bridge’s success in recent years and the how TB implemented this radical approach as part of their turnaround strategy.

To watch Steve Farber’s video about love in business: https://www.youtube.com/watch?v=BySMlutCckk

Trailer Bridge Awarded Silver Bell Humanitarian Award

On June 6, Trailer Bridge was honored as a recipient of the Silver Bell Humanitarian Award for their contribution to post-Hurricane Maria recovery efforts in Puerto Rico. The award was presented at Chelsea Piers in New York City sponsored by Seamen’s Church Institute (SCI) and presented to Trailer Bridge, Crowley Maritime, and Tote Maritime for their efforts during the recovery. For more than forty years, SCI has held the Silver Bell Awards Dinner to celebrate individuals or groups in recognition of their outstanding leadership in the maritime community.  The annual event raises funds for valuable support services to both international seafarers and US mariners.  Some areas of recognition are legal advocacy, education, and pastoral care. The Silver Bell Awards Dinner is SCI’s largest annual fundraising event, and is crucial to strengthening services and enhancing SCI’s contribution to the maritime industry.

For details:  http://seamenschurch.org/sba2018

 

 

Trailer Bridge Leadership Case Study

“An Extreme Leadership Culture Study: Trailer Bridge” was recently released by best selling author, Steve Farber.  Farber, whose books include Radical LEAP, Radical Edge, and Greater Than Yourself, is the founder of The Extreme Leadership Institute, based in San Diego.  Following an interview with Mitch Luciano, CEO and Indie Bollman, Director of Corporate Development, Farber penned the study on TB’s remarkable cultural and business transformation in recent years led by Luciano.  In the study, credit for TB’s leadership turnaround includes the implementation of a leadership philosophy based on Farber’s work, which continues through a leadership development program developed and led in-house.

For the full case study, https://www.stevefarber.com/wp-content/uploads/2018/05/Trailer-Bridge-Extreme-Leadership-Case-Study-Web.pdf

TB Places 2nd for Best Places to Work

Trailer Bridge Places 2nd Place for Best Places to Work for Large Companies in Jacksonville

Trailer Bridge was recently honored to receive the #2 spot for Best Places to Work in Jacksonville for 2018.  The company placed in the top 10 in the 2017 survey, which is conducted annually by The Jacksonville Business Journal, and based on anonymous feedback from employees of nominated local firms. Announcements of this year’s winners came at an awards luncheon for all finalists hosted by the Hyatt.

Best Places to Work is an annual competition conducted by The Jacksonville Business Journal, a weekly newspaper and daily website in Jacksonville, Florida.  Part of the American City Business Journals, The Journal covers business news in Jacksonville and Northeast Florida. Tabulation of all voting and results is completed by Quantum Workplace, an employee feedback software company that helps organizations retain top talent, motivate performance, understand turnover, and build magnetic workplace cultures.

Source:  Jacksonville Business Journal and Quantumworkplace.com

Trailer Bridge Expands Integrated Logistics Business with Opening of Cincinnati Office

JACKSONVILLE, Fla – May 8, 2018 – Trailer Bridge, Inc. is pleased to announce the opening of their newest office in Cincinnati, Ohio.  The new location represents another step in the continued expansion of the firm’s domestic integrated logistics business.

The Cincinnati branch will be headed up by Branch Manager Steven Grguric.  A native of the Cincinnati area, Grguric joined Trailer Bridge in April 2018 and has an impressive background in the logistics and supply chain industry.  Grguric, who is experienced in establishing and building successful teams, has established his team and began operations. “Bringing our Cincinnati office online is very exciting for the team here.  I’m thrilled to be a part of Trailer Bridge’s expansion throughout all of North America,” says Grguric.

The Trailer Bridge team in Cincinnati officially opened doors on May 1, 2018, representing just one of many steps Trailer Bridge has successfully taken during recent years to grow and improve the overall experience for their clients.  “The mission we set a few years back was to continue to expand on the success we have experienced in our logistics and ocean services.  We are incredibly excited about this continued growth and are thrilled to open up our new Cincinnati office, with many more to come in the months ahead.  Our growth and customer support is clearly a sign we’re doing something very right,” according to Trailer Bridge CEO and President, Mitch Luciano.

 

ABOUT TRAILER BRIDGE

Founded in 1991 and headquartered in Jacksonville, Trailer Bridge, Inc. is an asset-owned, leading shipping and logistics firm providing services in ocean, truckload, intermodal, expedited, specialized cargo, vehicles, over-dimensional, warehousing, and transloading services.  Trailer Bridge has offices in Jacksonville, FL; Cincinnati, OH; Chicago, IL; San Juan, Puerto Rico; the Dominican Republic; and the US Virgin Islands.

Trailer Bridge is a recipient of the 2018 Silver Bell Humanitarian Award.  The company was voted “Best Places to Work” in 2016 and voted number one in 2017 in Jacksonville.

 

RELATED LINKS

https://www.trailerbridge.com

http://www.bizjournals.com/jacksonville/news/2017/05/23/these-are-jacksonvilles-best-places-to-work-2017.html

 

TRAILER BRIDGE CONTACT:

Indie B. Bollman
Director of Corporate Development
T: 904 751 7142
E:  ibollman@trailerbridge.com
www.trailerbridge.com

Trailer Bridge Appoints John Wroby as Chief Operating Officer

JACKSONVILLE, Fla – May 3, 2018 – Trailer Bridge, Inc. today announced that John Wroby has been named Chief Operating Officer (COO) effective immediately.  As COO, Wroby will have overall responsibility for all of the Company’s logistics , customer service, and brokerage operations.

Wroby, who joined Trailer Bridge in 2012, came onboard as Director of Brokerage Operations, and then promoted in 2015 to the role of Vice President of Logistics.  “Not only is John a trusted leader, he consistently delivers results.  He has been instrumental in Trailer Bridge’s success and growth in recent years and is uniquely qualified to drive the company forward, while keeping our focus on operational excellence,” said Mitch Luciano, Chief Executive Officer. “I have tremendous confidence in John’s ability to align our operations practices with our expansion targets throughout North America and see it through.”

In his time at Trailer Bridge, Wroby has overseen the tremendous growth of company’s domestic logistics division, both in terms of business and headcount.  Prior to joining Trailer Bridge, Wroby’s background included the roles of Regional Manager and Director of Brokerage and Sales for Eleets Transportation, a logistics and supply firm formerly located in Jacksonville, Florida.

“Trailer Bridge’s strategy in recent years has proven to be a winning combination of innovation and customer service,” said Wroby.  “I am incredibly proud of what we’ve achieved and excited to help lead the company into its next phase of growth throughout North America and the Caribbean.  We have no plans to slow down our progress and have the right team, talent, and forward thinking to make it happen.”

ABOUT TRAILER BRIDGE

Founded in 1991 and headquartered in Jacksonville, Trailer Bridge, Inc. is an asset-owned, leading shipping and logistics firm providing services in ocean, truckload, intermodal, expedited, specialized cargo, vehicles, over-dimensional, warehousing, and transloading services.  Trailer Bridge has offices in Jacksonville, FL, Charleston, SC; Chicago, IL; San Juan, Puerto Rico; the Dominican Republic; and the US Virgin Islands.

Trailer Bridge is a recipient of the 2018 Silver Bell Humanitarian Award.  The company was voted “Best Places to Work” in 2016 and voted number one in 2017 in Jacksonville.

RELATED LINKS

https://www.trailerbridge.com

http://www.bizjournals.com/jacksonville/news/2017/05/23/these-are-jacksonvilles-best-places-to-work-2017.html

TRAILER BRIDGE CONTACT:

Indie B. Bollman
Director of Corporate Development
T: 904 751 7142
E:  ibollman@trailerbridge.com
www.trailerbridge.com

Trailer Bridge’s Volunteer Work With HabiJax

Trailer Bridge’s community outreach group initiative, TBGives, participates in a variety of charitable efforts throughout the year in our local community.  Since its formation in 2015, TBGives has participated annually at HabiJax in several of their projects in Duval County.  Recently, HabiJax took a moment to mention Trailer Bridge’s contribution to their efforts during recent years.

To read the full article published by HabiJax: http://habijax.org/3548/trailer-bridge/

 

TB to be Honored at Best Places to Work

Trailer Bridge has been named an honoree for the Jacksonville Business Journal 2018 Best Places to Work contest.  The awards are based on survey results of employees conducted by Quantum Research. Those with the best scores are ranked 1-10, with 1 being the highest.

Awards for all finalists will be given at a ceremony to be held on May 17, 2018, hosted by the Jacksonville Business Journal.

In 2017, Trailer Bridge placed first in the Best Places to Work in 2017 for large companies and was in the top 10 in 2016, its first year entering the contest.

For the full article:

www.bizjournals.com

Trailer Bridge Opens New Branch in Chicago

Trailer Bridge is excited to announce the opening of our newest office in Chicago, Illinois.

Trailer Bridge has announced the opening of their newest branch, located in the Chicago, Illinois area.  The Chicago branch will be headed up by Branch Manager Matt Mihina, a native of the Chicago area. Mihina, who joined Trailer Bridge in November 2016 as Domestic and International Business Development Manager, has an impressive background in both the logistics and supply chain industry. Also experienced in establishing and building successful teams, Mihina was recently offered and accepted the new role of establishing and growing our Chicago area branch and regional presence.

“I am very happy to be a part of bringing this most recent office online for Trailer Bridge and to the continuing our expansion throughout all of North America,” says Mihina.

The Trailer Bridge team in Chicago opens the doors firmly focused on aggressively growing and expanding the domestic logistics offering. This latest expansion represents one of the many steps Trailer Bridge has taken over the past several years to improve the overall experience and service for their clients.

“We remain on the mission and objective we set a few years back by continuing our expansion in both the logistics and ocean services. We are thankful that Matt has taken this opportunity and excited to see the Chicago office grow into a leading branch for Trailer Bridge. Our branch in Chicago is one of several offices we are opening in the coming months,” according to Trailer Bridge CEO and President, Mitch Luciano.

JaxPort Cargo Volumes Increase During Puerto Rico Restoration

In a recent article, the Port of Jacksonville had a 25 percent increase of TEUs compared with the same month a year ago, according to the latest data from the Jacksonville Port Authority (JaxPort). The increase was due to a 35 percent boost in volumes of containerized cargo to an exponential increase in shipments to and from Puerto Rico, which is still recuperating from Hurricane Maria.

 

For more information: https://americanshipper.com/main/news/jaxport-cargo-volumes-rise-amid-puerto-rico-recove-70958.aspx?source=LatestNews

Trailer Bridge Participates in Puerto Rico Support

Trailer Bridge Participates in Habitat for Humanity Initiative in Puerto Rico

January 30, 2018– SEACOR Holdings, Inc., 84 Lumber, and an anonymous donor, are collaborating in a Habitat for Humanity initiative in Puerto Rico.  Trailer Bridge, a subsidiary of SEACOR Holdings, provided ocean transportation for the trucks and materials for the effort which is part of the ongoing work to improve the living conditions on the island.

Click here for the full story.

January 29 Trade Notification

January 29, 2018

Deteriorating weather conditions in the Caribbean over the past several days have resulted in extremely poor sea conditions. Our weather reports have stated 30 knot winds and 12 to 18 foot seas. This type of weather is a safety concern for our crew, tugs, barges and cargo. With the safety of our crew foremost in mind the following barges have been delayed for arrival.

Southbound Sailings:

  • Brooklyn Bridge 30376: San Juan arrival Friday 2/2 at 2000
  • San Juan JAX Bridge 10376: San Juan arrival Saturday 2/3 at 0600

 Northbound Sailings:

  • JAX San Juan Bridge 20375: Jacksonville arrival Sunday 2/3 1400
  • Memphis Bridge 40375: Jacksonville arrival Monday 2/4 at 0900

A revised sailing schedule is now available on our website: www.TrailerBridge.com/Schedule We will continue to monitor any changes and provide updates as the status changes.

Should you have any questions or require additional information, please do not hesitate to contact your Trailer Bridge Account Manager or Sales Representative.

Sincerely,

Trailer Bridge Account Management Team

Contact Customer Service – Account Management at 1.800.727.3859
Email: customerservice@trailerbridge.com

Trailer Bridge to be Honored with Humanitarian Award

Trailer Bridge is honored to be a recipient of the Silver Bell Humanitarian Award for their contribution to post-Hurricane Maria recovery efforts in Puerto Rico last year. The award, to be presented June 8 at Pier Sixty, Chelsea piers in new York City, will benefit the Seamen’s Church Institute (SCI).  SCI has held this event for more than 40 years to recognition individuals or groups for their outstanding leadership in the maritime community.  For more than forty years, SCI has held the Silver Bell Awards Dinner to celebrate individuals or groups in recognition of their outstanding leadership in the maritime community.   The annual event raises funds for valuable support services to both international seafarers and US mariners.  Some areas of recognition are legal advocacy, education, and pastoral care. The Silver Bell Awards Dinner is SCI’s largest annual fundraising event, and is crucial to strengthening services and enhancing SCI’s contribution to the maritime industry.

Puerto Rico January Gate Hour Change

January 11, 2018

Puerto Rico January Gate Hour Change

As a courtesy to our customers, we have expanded our gate hours at both Puerto Rico terminals on Saturday 1/13/18.

  • PRT Terminal (Intership) 0700 – 1200
  • Army Terminal 0700 – 1200

Should you have any questions or require additional information during this time, please contact your Trailer Bridge Account Manager at 800-727-3859.

Puerto Rico Gate Hour Change

December 27, 2017

Puerto Rico Gate Hour Change

 

As a courtesy to our customers, we will expand our Puerto Rico terminal hours for longer access to your cargo during the holidays. For the next several days, gate hours will be adjusted as follows:

  • Wednesday 12/27/17 0700 to 1800
  • Thursday 12/28/17 0700 to 1800
  • Friday 12/29/17 0700 to 1800

Should you have any questions or require additional information during this time, please contact your Trailer Bridge Account Manager at 1-800-727-3859 or CustomerService@trailerbridge.com

Revised Holiday Hours

December 21, 2017

Revised Holiday Hours

 

PORT SAN JUAN (GATES)

  • Saturday 12/23: OPEN 0700-1600
  • Sunday 12/24: CLOSED
  • Monday 12/25: CLOSED
  • Tuesday 11/26: OPEN 0700-1600

SAN JUAN (OFFICES)

  • Saturday 12/23: CLOSED
  • Sunday 12/24: CLOSED
  • Monday 12/25: CLOSED
  • Tuesday 11/26: OPEN 0800-1700

PORT JACKSONVILLE (GATES)

  • Saturday 12/23: OPEN 0800-1700
  • Sunday 12/24: OPEN 0800-1200
  • Monday 12/25: CLOSED
  • Tuesday 11/26: OPEN 0500-2100

NEW BERLIN (OFFICES)

  • Saturday 12/23: CLOSED
  • Sunday 12/24: CLOSED
  • Monday 12/25: CLOSED
  • Tuesday 11/26: OPEN 0800-1200

Should you have any questions or require additional information during this time, please contact your Trailer Bridge Account Manager at 1-800-727-3859 or CustomerService@trailerbridge.com

Trailer Bridge Supports Toy Drive in Puerto Rico

Trailer Bridge Supports Toy Drive in Puerto Rico

December 12, 2017– Trailer Bridge recently pitched in to help with Operation Toy Story for the children of Puerto Rico.  The project, spearheaded by entrepreneur Kevin Donnelly,  has a mission to make Christmas wonderful for the children of the island impacted by hurricane Maria which hit the island on September 21, 2017.  Jacob Wegrzyn, Vice President & General Manager of Trailer Bridge’s Caribbean operations, was more than happy to support the effort and is overseeing our contribution to this very worthy cause.

For the full story go to:   https://www.inc.com/walter-simson/this-pop-up-entrepreneur-is-saving-10000-christmases-in-puerto-rico.html

Trailer Bridge Cited in Online Article

Trailer Bridge Cited in Online Article

December 4, 2017– Steve Farber, founder of the Extreme Leadership Institute, recently wrote an article titled “Why These 7 Entrepreneurial Companies Will be Worth Following in 2018”. Farber explains that each companies listed have “enlightened values, exceptional leadership, and stellar cultures”. Our company  was listed due to our outstanding company culture and Maria relief efforts. Here is the full excerpt from the article:

“After helping to turn around this Florida-based logistics company, President Mitch Luciano told me how the company built a culture where team members got to know and take care of each other and their customers. And at no time was this more greatly displayed than in the aftermath of Hurricane Maria, when Trailer Bridge responded by shipping tons of relief goods to help the devastated island of Puerto Rico, first to their employees and then to thousands of others in need.

The Lesson: Personal connection with your employees can help you rebuild a from a low morale situation and weather the storms–literally as well as figuratively. ”

If you would like to read the full article visit: Why These 7 Entrepreneurial Companies Will be Worth Following in 2018

 

Revised Holiday Hours

November 13, 2017

Revised Holiday Hours

 

PORT SAN JUAN (GATES)

  • Wednesday 11/22: OPEN 0700-1600
  • Thursday 11/23: CLOSED
  • Friday 11/24: OPEN 0700-1600
  • Saturday 11/25: OPEN 0700-1200
  • Sunday 11/26: CLOSED

SAN JUAN (OFFICES)

  • Wednesday 11/22: OPEN 0700-1600
  • Thursday 11/23: CLOSED
  • Friday 11/24: OPEN 0700-1600
  • Saturday 11/25: CLOSED
  • Sunday 11/26: CLOSED

PORT JACKSONVILLE (GATES)

  • Wednesday 11/22: OPEN 0500-1800
  • Thursday 11/23: CLOSED
  • Friday 11/24: OPEN 0500-2100 (Port Offices Closed)
  • Saturday 11/25: OPEN 0800-1700
  • Sunday 11/26: OPEN 0800-1700

NEW BERLIN (OFFICES)

  • Wednesday 11/22: OPEN 0800-1700
  • Thursday 11/23: CLOSED
  • Friday 11/24: OPEN 0800-1200
  • Saturday 11/25: CLOSED
  • Sunday 11/26: CLOSED

Department of Hacienda will be closed 4:00 PM on Wednesday the 22nd to Monday at 8:00 AM on the 27th.  Corrections and changes will be unavailable during this time but carriers are able to transmit data to the tax office, also SURI will be available for shipment clearance during this time. 

Vehicles will not be accepted or dispatched on Friday, Saturday or Sunday at any terminal.


Should you have any questions or require additional information during this time, please contact your Trailer Bridge Account Manager at 1-800-727-3859 or CustomerService@trailerbridge.com

San Juan Revised Hours

November 13, 2017

San Juan Revised Hours

San Juan has expanded normal hours of operation as follows:

Monday – Friday: 7 a.m. – 6 p.m. 
Saturday: 7 a.m. – 12 p.m. 

Should you have any questions or require additional information during this time, please contact your Trailer Bridge Account Manager at 1-800-727-3859 or CustomerService@trailerbridge.com

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