Careers

Want to work with us?

Want to PICKUP + LOAD + SHIP goods into the hands of those who need it? Well we think we’ve made it pretty simple: Be kind. Be positive. Be passionate. Be willing to ‘Make It Happen.’ Here at Trailer Bridge, we work hard, get honest, stay curious and have fun! We’re always looking to have the right people join our family. Check out our available positions below, and if you see something that fits, don’t hesitate to connect or share it someone who’d be just right.

TRAILER BRIDGE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER.

EEO is the Law

Trailer Bridge invites any applicant and/or employee to review the Company’s written Affirmative Action Plan. This Plan is available for inspection upon request by contacting our Human Resources Department at 904.751.7100.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employee process, please contact our Human Resources Department at 904.751.7100.

TB Perks
TB Family

Current Openings

Logistics Sales & Operations Rep

Summary
As a Logistics Sales and Operations Rep you will have the opportunity to develop a successful and energetic career and be given the tools and training to 'Make it Happen' as part of this growing Logistics Sales and Operations team.  We are committed to not only recognizing our top performers, but also to promoting and rewarding their success.
Qualifications
  • Outstanding customer service and relationship-building skills
  • Candidates who are competitive, have a huge desire to WIN, and self-motivated
  • Communication skills that are effective, persuasive, and convincing
  • Quick thinkers who make sound and efficient decisions
  • Sharp attention to detail
  • Energetic and positive attitude
  • Team members who model and support TB’s upbeat culture
Responsibilities
  • Grasping key concepts of our freight brokerage division and approach to personal customer service
  • Finding, qualifying, and bringing new carriers/vendors on to our network in support of customer freight
  • Utilizing daily communication to building lasting relationships with our carrier network
  • Constantly reviewing carrier capacity and availability
  • Keep up to date on the freight market and seasonal trends and applying that knowledge accordingly
  • Negotiating rates with carriers through daily phone calls
  • Tracking and tracing shipments through communicating with carriers from pickup to delivery
  • Ensuring that carriers meet all specifications necessary to move our customers’ freight
  • Identifying and creating new leads to develop personal book of business
  • Building relationships with potential customers through positive communication and excitement of TB
  • Identifying and providing effective solutions to new customer supply chain needs
  • Following the sales cycle through the entire process to moving new customer freight
  • Developing customer accounts and loyalty by providing the highest level of customer service
  I Can Make This Happen!
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Brokerage Branch Manager (Memphis, TN area)

Summary
Trailer Bridge is looking for energetic, self-motivated, go-getters to join and be part of our fast growing logistics business. As a Brokerage Branch Manager, you will have the opportunity to establish a new branch office and team, and be given the tools to “make it happen”.  As a Brokerage Branch Manager you will be responsible for directing the sales, customer service, operations, and facility control of the branch, as well as be accountable for the Profit and Loss results for of the facility. We are committed to not only recognizing our top performers, but also to promoting and rewarding their success.  We are excited and ready to bring new sites online with leadership that is eager to learn, passionate about their personal growth, and focused on making Trailer Bridge the customer’s first choice.
Essential Functions
  • Hire, train and manage a sales team to drive sales within the branch.
  • Prepares budgets and forecasts.
  • Find customers for your office.
  • Leverage current assets and carrier relationships to develop customer solutions.
  • Work with outside sales force to develop business.
  • Strong work ethic and ability to produce at all levels of the branch operation.
  • Maintain the highest standard of customer service and business conduct in accordance with company polices.
  • Maintain follow up procedures for collections.
Additional Duties and Responsibilities
  • Handles other projects and duties as assigned by Vice President Sales.
  • Follows written procedures as documented in the Trailer Bridge ISO 9001:2000 quality processes.
  • Upholds company policies and procedures.
Qualifications
  • Bachelor’s degree in Business Administration, Accounting/Finance, Logistics or related background required.
  • 5 years of Relevant Brokerage/Transportation experience in operations and/or sales management.
  • Proven sales track record and/or leading a sales team.
  • Must possess excellent teamwork habits to function in a cooperative, interactive commercial group.
  • Applicant must have a strong sense of customer satisfaction and desire for every customer interaction to be a positive one.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to effectively present information and respond to questions from managers, clients and customers.
  • Superior telephone skills/personal contact skills including previous telephone customer contact.
  • Negotiation skills are essential.
  • Ability to interpret a variety of instructions furnished in written, oral, and schedule form.
  • Computer skills a must with knowledge of MS Office suite of software.
  • Exceptional time management and organizational skills a must.
  • Ability to travel if needed, and sometimes with short notice.
  • Supports the culture of Trailer Bridge by modeling the attributes and TB12 Core Values of a TB team member.
Other Characteristics
  • Demonstrated ability to perform under a variety of conditions and constraints.
  • Ability to work independently, exercise good judgment and make appropriate decisions.
  • Ability to initiate and implement creative solutions.
I Can Make This Happen!
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Brokerage Branch Manager (Philadelphia, PA area)

Summary
Trailer Bridge is looking for energetic, self-motivated, go-getters to join and be part of our fast growing logistics business. As a Brokerage Branch Manager, you will have the opportunity to establish a new branch office and team, and be given the tools to “make it happen”.  As a Brokerage Branch Manager you will be responsible for directing the sales, customer service, operations, and facility control of the branch, as well as be accountable for the Profit and Loss results for of the facility. We are committed to not only recognizing our top performers, but also to promoting and rewarding their success.  We are excited and ready to bring new sites online with leadership that is eager to learn, passionate about their personal growth, and focused on making Trailer Bridge the customer’s first choice.
Essential Functions
  • Hire, train and manage a sales team to drive sales within the branch.
  • Prepares budgets and forecasts.
  • Find customers for your office.
  • Leverage current assets and carrier relationships to develop customer solutions.
  • Work with outside sales force to develop business.
  • Strong work ethic and ability to produce at all levels of the branch operation.
  • Maintain the highest standard of customer service and business conduct in accordance with company polices.
  • Maintain follow up procedures for collections.
Additional Duties and Responsibilities
  • Handles other projects and duties as assigned by Vice President Sales.
  • Follows written procedures as documented in the Trailer Bridge ISO 9001:2000 quality processes.
  • Upholds company policies and procedures.
Qualifications
  • Bachelor’s degree in Business Administration, Accounting/Finance, Logistics or related background required.
  • 5 years of Relevant Brokerage/Transportation experience in operations and/or sales management.
  • Proven sales track record and/or leading a sales team.
  • Must possess excellent teamwork habits to function in a cooperative, interactive commercial group.
  • Applicant must have a strong sense of customer satisfaction and desire for every customer interaction to be a positive one.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to effectively present information and respond to questions from managers, clients and customers.
  • Superior telephone skills/personal contact skills including previous telephone customer contact.
  • Negotiation skills are essential.
  • Ability to interpret a variety of instructions furnished in written, oral, and schedule form.
  • Computer skills a must with knowledge of MS Office suite of software.
  • Exceptional time management and organizational skills a must.
  • Ability to travel if needed, and sometimes with short notice.
  • Supports the culture of Trailer Bridge by modeling the attributes and TB12 Core Values of a TB team member.
Other Characteristics
  • Demonstrated ability to perform under a variety of conditions and constraints.
  • Ability to work independently, exercise good judgment and make appropriate decisions.
  • Ability to initiate and implement creative solutions.
I Can Make This Happen!
Show Details

Brokerage Branch Manager (Cincinnati, OH area)

Summary
Trailer Bridge is looking for energetic, self-motivated, go-getters to join and be part of our fast growing logistics business. As a Brokerage Branch Manager, you will have the opportunity to establish a new branch office and team, and be given the tools to “make it happen”.  As a Brokerage Branch Manager you will be responsible for directing the sales, customer service, operations, and facility control of the branch, as well as be accountable for the Profit and Loss results for of the facility. We are committed to not only recognizing our top performers, but also to promoting and rewarding their success.  We are excited and ready to bring new sites online with leadership that is eager to learn, passionate about their personal growth, and focused on making Trailer Bridge the customer’s first choice.
Essential Functions
  • Hire, train and manage a sales team to drive sales within the branch.
  • Prepares budgets and forecasts.
  • Find customers for your office.
  • Leverage current assets and carrier relationships to develop customer solutions.
  • Work with outside sales force to develop business.
  • Strong work ethic and ability to produce at all levels of the branch operation.
  • Maintain the highest standard of customer service and business conduct in accordance with company polices.
  • Maintain follow up procedures for collections.
Additional Duties and Responsibilities
  • Handles other projects and duties as assigned by Vice President Sales.
  • Follows written procedures as documented in the Trailer Bridge ISO 9001:2000 quality processes.
  • Upholds company policies and procedures.
Qualifications
  • Bachelor’s degree in Business Administration, Accounting/Finance, Logistics or related background required.
  • 5 years of Relevant Brokerage/Transportation experience in operations and/or sales management.
  • Proven sales track record and/or leading a sales team.
  • Must possess excellent teamwork habits to function in a cooperative, interactive commercial group.
  • Applicant must have a strong sense of customer satisfaction and desire for every customer interaction to be a positive one.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to effectively present information and respond to questions from managers, clients and customers.
  • Superior telephone skills/personal contact skills including previous telephone customer contact.
  • Negotiation skills are essential.
  • Ability to interpret a variety of instructions furnished in written, oral, and schedule form.
  • Computer skills a must with knowledge of MS Office suite of software.
  • Exceptional time management and organizational skills a must.
  • Ability to travel if needed, and sometimes with short notice.
  • Supports the culture of Trailer Bridge by modeling the attributes and TB12 Core Values of a TB team member.
Other Characteristics
  • Demonstrated ability to perform under a variety of conditions and constraints.
  • Ability to work independently, exercise good judgment and make appropriate decisions.
  • Ability to initiate and implement creative solutions.
I Can Make This Happen!
Show Details

Brokerage Branch Manager (Dallas, TX area)

Summary
Trailer Bridge is looking for energetic, self-motivated, go-getters to join and be part of our fast growing logistics business. As a Brokerage Branch Manager, you will have the opportunity to establish a new branch office and team, and be given the tools to “make it happen”.  As a Brokerage Branch Manager you will be responsible for directing the sales, customer service, operations, and facility control of the branch, as well as be accountable for the Profit and Loss results for of the facility. We are committed to not only recognizing our top performers, but also to promoting and rewarding their success.  We are excited and ready to bring new sites online with leadership that is eager to learn, passionate about their personal growth, and focused on making Trailer Bridge the customer’s first choice.
Essential Functions
  • Hire, train and manage a sales team to drive sales within the branch.
  • Prepares budgets and forecasts.
  • Find customers for your office.
  • Leverage current assets and carrier relationships to develop customer solutions.
  • Work with outside sales force to develop business.
  • Strong work ethic and ability to produce at all levels of the branch operation.
  • Maintain the highest standard of customer service and business conduct in accordance with company polices.
  • Maintain follow up procedures for collections.
Additional Duties and Responsibilities
  • Handles other projects and duties as assigned by Vice President Sales.
  • Follows written procedures as documented in the Trailer Bridge ISO 9001:2000 quality processes.
  • Upholds company policies and procedures.
Qualifications
  • Bachelor’s degree in Business Administration, Accounting/Finance, Logistics or related background required.
  • 5 years of Relevant Brokerage/Transportation experience in operations and/or sales management.
  • Proven sales track record and/or leading a sales team.
  • Must possess excellent teamwork habits to function in a cooperative, interactive commercial group.
  • Applicant must have a strong sense of customer satisfaction and desire for every customer interaction to be a positive one.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to effectively present information and respond to questions from managers, clients and customers.
  • Superior telephone skills/personal contact skills including previous telephone customer contact.
  • Negotiation skills are essential.
  • Ability to interpret a variety of instructions furnished in written, oral, and schedule form.
  • Computer skills a must with knowledge of MS Office suite of software.
  • Exceptional time management and organizational skills a must.
  • Ability to travel if needed, and sometimes with short notice.
  • Supports the culture of Trailer Bridge by modeling the attributes and TB12 Core Values of a TB team member.
Other Characteristics
  • Demonstrated ability to perform under a variety of conditions and constraints.
  • Ability to work independently, exercise good judgment and make appropriate decisions.
  • Ability to initiate and implement creative solutions.
I Can Make This Happen!
Show Details

Brokerage Branch Manager (United States)

Summary
Trailer Bridge is looking for energetic, self-motivated, go-getters to join and be part of our fast growing logistics business. As a Brokerage Branch Manager, you will have the opportunity to establish a new branch office and team, and be given the tools to “make it happen”.  As a Brokerage Branch Manager you will be responsible for directing the sales, customer service, operations, and facility control of the branch, as well as be accountable for the Profit and Loss results for of the facility. We are committed to not only recognizing our top performers, but also to promoting and rewarding their success.  We are excited and ready to bring new sites online with leadership that is eager to learn, passionate about their personal growth, and focused on making Trailer Bridge the customer’s first choice.
Essential Functions
  • Hire, train and manage a sales team to drive sales within the branch.
  • Prepares budgets and forecasts.
  • Find customers for your office.
  • Leverage current assets and carrier relationships to develop customer solutions.
  • Work with outside sales force to develop business.
  • Strong work ethic and ability to produce at all levels of the branch operation.
  • Maintain the highest standard of customer service and business conduct in accordance with company polices.
  • Maintain follow up procedures for collections.
Additional Duties and Responsibilities
  • Handles other projects and duties as assigned by Vice President Sales.
  • Follows written procedures as documented in the Trailer Bridge ISO 9001:2000 quality processes.
  • Upholds company policies and procedures.
Qualifications
  • Bachelor’s degree in Business Administration, Accounting/Finance, Logistics or related background required.
  • 5 years of Relevant Brokerage/Transportation experience in operations and/or sales management.
  • Proven sales track record and/or leading a sales team.
  • Must possess excellent teamwork habits to function in a cooperative, interactive commercial group.
  • Applicant must have a strong sense of customer satisfaction and desire for every customer interaction to be a positive one.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to effectively present information and respond to questions from managers, clients and customers.
  • Superior telephone skills/personal contact skills including previous telephone customer contact.
  • Negotiation skills are essential.
  • Ability to interpret a variety of instructions furnished in written, oral, and schedule form.
  • Computer skills a must with knowledge of MS Office suite of software.
  • Exceptional time management and organizational skills a must.
  • Ability to travel if needed, and sometimes with short notice.
  • Supports the culture of Trailer Bridge by modeling the attributes and TB12 Core Values of a TB team member.
Other Characteristics
  • Demonstrated ability to perform under a variety of conditions and constraints.
  • Ability to work independently, exercise good judgment and make appropriate decisions.
  • Ability to initiate and implement creative solutions.
I Can Make This Happen!
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Pricing Coordinator

Summary
The Pricing Coordinator provides administrative support to the Pricing and Sales departments, including but not limited to, maintaining the pricing databases, tariffs, and contracts, as well as performing various clerical duties. The Coordinator writes ad hoc queries in Access and produces reports for Sales and Pricing.  
Essential Functions
  • Assists in editing and maintaining Contract, Broker, Bid Logs and Tariff databases
  • Maintains Pricing Requests
  • Assists with quoting rates and handling phone calls
  • Creates various database reports as required
  • Processes Contracts and Schedule A's.
  • Maintains historical Tariff pages
  • Handles various memos, correspondence and files
  • Copies, distributes, and files Pricing documents
 
Additional Duties and Responsibilities
  • Handles other duties or projects as assigned by Manager
  • Follows written procedures as documented in the Trailer Bridge ISO 9001:2008 quality processes
  • Consistently model and encourage the TB12 - Trailer Bridge’s core values
 
Qualifications
  • 2-3 years previous administrative experience, preferably in a pricing or sales administration capacity
  • High school diploma or equivalent
  • Bachelor's degree preferred
  • Excellent PC skills including word processing, spreadsheet, PowerPoint, and relational database experience, preferably with Microsoft Office products. Ability to write queries and reports in Access.
  • Good analytical skills
 
Other Characteristics 
  • Punctual with excellent attendance
  • Ability to work well with others
  • Ability to handle multiple priorities and meet deadlines
  • Detail oriented with strong organizational skills
  • Ability to take initiative, work independently, and make appropriate decisions
I Can Make This Happen!
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Logistics Sales and Operations Representative

Summary
Trailer Bridge is looking for energetic, talented, self-motivated go-getters to join our growing logistics team. As a Logistics Sales and Operations Rep you will have the opportunity to develop a successful and energetic career and be given the tools and training to “Make it Happen”.  We are committed to not only recognizing our top performers, but also to promoting and rewarding their success.  We are excited and ready to bring new members on the team who are eager to learn, are passionate about their personal growth, while making TBL the customer’s first choice.  
Essential Functions
  • Grasping key concepts of our freight brokerage division and approach to personal customer service
  • Finding, qualifying, and bringing new carriers/vendors on to our network in support of customer freight
  • Utilizing daily communication to building lasting relationships with our carrier network
  • Constantly reviewing carrier capacity and availability
  • Keep up to date on the freight market and seasonal trends and applying that knowledge accordingly
  • Negotiating rates with carriers through daily phone calls
  • Tracking and tracing shipments through communicating with carriers from pickup to delivery
  • Ensuring that carriers meet all specifications necessary to move our customers’ freight
  • Identifying and creating new leads to develop personal book of business
  • Building relationships with potential customers through positive communication and excitement of TB
  • Identifying and providing effective solutions to new customer supply chain needs
  • Following the sales cycle through the entire process to moving new customer freight
  • Developing customer accounts and loyalty by providing the highest level of customer service
 
Qualifications
  • Outstanding customer service and relationship-building skills
  • Candidates who are competitive, have a huge desire to WIN, and self-motivated
  • Communication skills that are effective, persuasive, and convincing
  • Quick thinkers who make sound and efficient decisions
  • Sharp attention to detail
  • Energetic and positive attitude
  • Team members who model and support TB’s upbeat culture
  • Consistently model and encourage the TB12 - Trailer Bridge’s core values
I Can Make This Happen!
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Supervisor, Vehicle Operations

Summary
The Supervisor, Vehicle Operations supervises and directs receipt and delivery of North and Southbound vehicles at the Jacksonville port terminal. Other duties include providing service for used car customers, supervising daily ILA clerks hired for vehicle surveys and yard inventories. This position also assists the Marine Ops Manager with vessel cargo activities.
Essential Functions
Assists Marine Ops Manager with vehicle operations activities as follows:
  • Directly supervises activities of 1-5 ILA clerks/surveyors daily.
  • Supervises receipt and delivery of all vehicles and NIT’s through the terminal weekly, including following up with shippers for required documentation.
  • Assists and directs carriers picking up and delivering cargo at the port terminal.
  • Assures vehicle surveys and shipment instructions are complete, accurate, and done at productive levels.
  • Assists vehicle/NIT customers with inquiries on shipments or potential shipments.
  • Supervises yard activities as directed to assure maximum utilization with minimum risk exposure.
  • Coordinates paperwork with other departments to ensure documentation deadlines are met.
  • Maintains current vehicle inventory log including but not limited to clearance at customs for DR vehicles.
  • Responsible for terminal and equipment maintenance and upkeep.
  • Assists with damage reporting and control efforts.
  • Supervises daily settlement of credit card payments; ensures proper procedures are followed and credit card equipment is maintained.
Assists Marine Ops Manager with vessel cargo activities by:
  • Assuring cargo is stowed efficiently and in accordance with regulatory requirements.
  • Assisting with supervision of stevedoring operations.
  • Processing dangerous/hazardous cargo and preparing Hazardous Cargo Manifest for each vessel.
  • Investigating discrepancies and making corrections to load lists as required
Additional Duties and Responsibilities
  •  Handles other duties or projects as assigned by Managers.
  • Follows written procedures as documented in the Trailer Bridge ISO9001:2008 quality processes.
  • Consistently model and encourage the TB12 - Trailer Bridge’s core values
Qualifications
  • 2-3 years related transportation experience.
  • Bachelor’s degree preferred. Relevant education will substitute for experience.
  • Bilingual (English/Spanish) preferred but not required.
  • Ability to effectively supervise casual laborers.
  • Ability to obtain Port Security clearance.
  • Strong communication and interpersonal skills.
  • Valid Driver’s license.
Other Characteristics
  • Ability to work flexible hours, including long shifts and/or weekends.
  • Assertive self-starter with strong initiative.
  • Ability to manage multiple priorities and meet deadlines
  • Demonstrates good judgment and makes appropriate decisions in stressful environment.
I Can Make This Happen!
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Owner Operator Dispatcher

Summary
The Owner Operator Dispatcher  ensures that freight is moved in a timely manner and customer needs are satisfied by effectively dispatching independent contractors, i.e. Owner Operators.
Essential Functions
  • Communicates trip information to independent contractor In order to ensure all loads are covered, work with drivers individually, as needed, to resolve issues with loads, address special needs, miles, home time, availability, and hours of service.
  • Understands the day-to-day pick-up and delivery requirements of the company and communicate with Load Planners and Manager to ensure that all service requirements are met.
  • Actively works with Planning and Customer Service to ensure that customer satisfaction is a priority.
  • Investigates all service failures and report findings to all appropriate parties through email communication to include Area Planner, Customer Service Rep, and the Manager.
  • Maintains high service standards and ensures urgent issues are resolved quickly and effectively.
  • Ensures settlement items are entered accurately and ina timely manner.
  • Responsible for timely and accurate trip jacket and accessorial pay entries.
  • Assists with Owner Operator recruiting by answering calls and fielding questions from candidates.
  • Accurately tracks equipment within the AS400 and communicates with equipment control and customer service departments regarding potential increases and decreases in customer pools.
  • Collaborates effectively with other departments and builds positive working relationships with internal customers.
  • Reviews own work continuously to ensure attention to detail and works proactively to avoid errors in-bookings/dispatch process.
Additional Duties and Responsibilities
  • Handles other duties or projects as assigned by the Manager or Director
  • Follows written procedures as documented in the Trailer Bridge ISO 9001:2000 quality processes
  • Consistently model and encourage the TB12 - Trailer Bridge’s core values
Qualifications
  • 2-3 years industry experience, preferably in truck operations
  • Bachelor's degree preferred; education may substitute for work experience
  • Basic PC skills; Microsoft Office product knowledge preferred
  • AS400 experience preferred
  • Bilingual (Spanish/English) a plus
  • Effective communication skills, both verbal and written
  • Flexibility to work irregular hours as needed
Other Characteristics 
  • Ability to work effectively in a high production, fast paced enviornment
  • Ability to work independently and make appropriate decisions
  • Ability to handle multiple priorities and meet deadlines
  • Ability to prioritize effectively
  • Ability to provide accurate and thorough communication
  • Ability to maintain composure and interact effectively under strict deadlines
  • Computer skills with home Internet access (Lap top available as needed)
I Can Make This Happen!
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Account Manager

Summary
Develops and maintains customer relationships through effective understanding of the pricing structure and customer needs, as well as a strong understanding of the advantages and service capabilities of Trailer Bridge. A strong understanding of the logistics, transportation and shipping industries is preferred. Candidate should have customer service experience and be able to discuss, relate and pull from those previous experiences. Candidate must have a working knowledge of Microsoft Excel and Outlook. Precise data entry is required. Candidate must demonstrate an ability to learn new systems and processes within a high impact, high volume, and high demand industry.  This role involves the exercise of good judgment and discretion, since it is up to the Account Manager to propose solutions that produce sufficient margins and profitability for the company.
Essential Functions:
  • Serve as the single point of contact for daily operations for our client base from order to receipt, which includes:
    • Booking acceptance based on pricing structures
    • Submitting and managing pricing requests
    • Tracing
    • Coordinating equipment and dispatch functions
    • Facilitating paperwork for documentation
    • Managing A/R balances
    • Facilitating outstanding invoice resolution
    • Communicating regulatory requirements as applicable to the account
    • Reviewing and updating customer portals and any other needed functions as required
  • Develop the skills to maintain a strong, credit worthy customer base for the company
  • Maximize profitability by communicating our operational capabilities and compliance requirements to the customer and coordinating customer needs with TB teams
  • Identify and qualify new business opportunities for rate quotation process for customer. Strive for immediate commitment in order to shorten the closing cycle. Manage lead opportunities through identification with customer.
  • Follow up with existing customers regularly to solicit and manage new and current business
  • Manage bookings for clients from origin to destination
  • Trace and coordinate loads with customers and logistics department
  • Produce, monitor and analyze weekly sales and booking reports
  • Produce account aging reports with scheduled frequency as required by customer
  • Resolve outstanding aging and invoice issues for assigned customers in a timely fashion
  • Maintain continuous communication efforts with assigned sales team
  • Respond to each customer contact with courtesy and professionalism (telephone, email, etc.)
  • Research, follow up and resolve customer problems in a timely manner
  • Promote and maintain positive relationships with internal TB personnel, along with vendors, suppliers, and customers
  • Attract potential customers by selling and answering product and service questions
  • Acclimate all new clients properly through our onboarding process
  • Maintain customer records by updating account profile information
  • Generate specific individualized reports, as required by customers
  • Conduct “root cause" analysis to find out what caused customer’s problem and implement solutions or provide suggestions on addressing the root causes
  • Continuously identify cost savings activities for the customer and TB
  • Provide information to customers regarding sailing schedules, equipment availability, container status, routing, rates, etc.
  • Inform customers of the applicable policies, regulations and rules that affect the shipment
  • Observe all company and department rules, requests, and procedures
  • Represent the Account Manager Program and company values 100% of the time within a professional environment
  • Pursue growth through completion of the Account Manager Development Program (9 Block Growth Plan)
  • Consistently model and encourage the TB12 - Trailer Bridge’s core values
Qualifications:  
  • Bilingual preferred (English/Spanish)
  • 2-3 years previous transportation experience in sales, account management, or other closely related discipline
  • Bachelor’s degree preferred or equivalent work experience
Skills (include):
  • Account management
  • Product knowledge
  • Quality focus
  • Problem solving
  • Market knowledge
  • Documentation skills
  • Financial analysis, listening
  • Phone skills
  • Resolving conflict
  • Analyzing information
  • Multi-tasking
  • Meeting sales goals
  • Self-confidence
  • Product knowledge
  • Presentation skills
  • Client relationship building
  • Motivation for sales
  • Accountability
  • Ability to work independently with little or no direction from the team and managers
  • Any other duties as assigned by director or executive team
I Can Make this Happen!
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Independent Contractor – Owner Operator

Email completed application & forms to TBSafety@trailerbridge.com

Or fax them to our confidential number: 904.751.7427 Qualifications
  • 2 years verifiable over-the-road, multi-state driving experience
  • CDL with hazardous materials endorsement mandatory
  • CDL must be held in state of domicile/principal residence
  • Stable work history
For additional information, please call Cheryl with Driver Recruiting at 1.800.260.3070 Download Our Application
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Vehicle & NIT Supervisor – PR

Summary
The Vehicle & NIT Supervisor is responsible for assisting the Car Division department in processing the paperwork of all the northbound bookings for vehicles and NITs in the AS400 and RVI Drive. Other responsibilities include attending customers by telephone, emails, and in the dispatch/receiving window, verifying tax clearance, ensuring compliance with rules and procedures of local and federal government. This Supervisor will answer customers’ inquiries relating to the status of northbound and southbound vehicles.  The Vehicles & NITs Supervisor will also assist the Vehicle Operations SR. Supervisor with duties related to (ILA) personnel in yard as well as vessel operations if needed.  
Essential Functions
  • Receives customers’ paperwork required for receiving vehicles and NITs, and assures they are complete, accurate, and done at productive levels.
  • Assures all units freight charges have been paid or can be released by instructions of the Freight Cashier department.
  • Inputs all northbound bookings in AS400 and RVI drive.
  • Distributes to customers (Individual/Dealers) Bill of Lading and taxable copies required for releasing with local tax department.
  • Ensures compliance with rules and procedures of local and federal government at the time of releasing or accepting vehicles and NIT’s for shipment.
  • Verifies tax clearance and coordinates customers’ (Individual/Dealers) signing of delivery receipts.
  • Answers customer inquiries by telephone, dispatch/receiving window or email relating to status of vehicles and NITs.
  • Dispatches all southbound vehicles and NITs in the AS400.
  • Prepare Vehicle Incident Forms for all customers when necessary.
  • Ensures northbound paperwork match with the northbound units in the yard a day before we intend to ship them to Jacksonville, FL, Dominican Republic or transshipment to the Virgin Islands.
Additional Duties and Responsibilities
  • Coordinate yard planning for incoming vessel operations and advise on space availability.
  • Follows written procedures as documented in the Trailer Bridge ISO9001:2000 quality processes.
  • Consistently model and encourage the TB12 - Trailer Bridge’s core values. 
Qualifications
  • 2-3 years previous experience in administrative positions, preferably in the transportation industry.
  • High school diploma or equivalent, some college preferred.
  • Excellent data entry and typing skills.
  • Highly organized with strong communication skills (verbal and written).
  • Excellent phone skills, customer service oriented.
  • Bilingual Spanish/English.
Other Characteristics
  • Motivated self-starter with strong initiative.
  • Strong leadership and interpersonal skills.
  • Results-oriented with good time management skills.
  • Ability to work independently, exercise good judgment and make appropriate decisions.
  • Ability to initiate and implement creative solutions.
  • Ability to handle multiple priorities and meet deadlines.
  • Service-oriented attitude.
  • Ability to work a flexible schedule, including long shifts and weekends.
Physical Requirements
  • Ability to lift and carry 50 lb.
  • Frequent bending, kneeling, reaching and climbing.
  • Ability to work in and around vehicles, and Heavy Equipment.
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