Careers

Want to work with us?

Want to PICKUP + LOAD + SHIP goods into the hands of those who need it? Well we think we’ve made it pretty simple: Be kind. Be positive. Be passionate. Be willing to ‘Make It Happen.’ Here at Trailer Bridge, we work hard, get honest, stay curious and have fun! We’re always looking to have the right people join our family. Check out our available positions below, and if you see something that fits, don’t hesitate to connect or share it someone who’d be just right.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

TB Perks
TB Family

Current Openings

Logistics Sales & Operations Rep

Summary
As a Logistics Sales and Operations Rep you will have the opportunity to develop a successful and energetic career and be given the tools and training to 'Make it Happen' as part of this growing Logistics Sales and Operations team.  We are committed to not only recognizing our top performers, but also to promoting and rewarding their success.
Qualifications
  • Outstanding customer service and relationship-building skills
  • Candidates who are competitive, have a huge desire to WIN, and self-motivated
  • Communication skills that are effective, persuasive, and convincing
  • Quick thinkers who make sound and efficient decisions
  • Sharp attention to detail
  • Energetic and positive attitude
  • Team members who model and support TB’s upbeat culture
Responsibilities
  • Grasping key concepts of our freight brokerage division and approach to personal customer service
  • Finding, qualifying, and bringing new carriers/vendors on to our network in support of customer freight
  • Utilizing daily communication to building lasting relationships with our carrier network
  • Constantly reviewing carrier capacity and availability
  • Keep up to date on the freight market and seasonal trends and applying that knowledge accordingly
  • Negotiating rates with carriers through daily phone calls
  • Tracking and tracing shipments through communicating with carriers from pickup to delivery
  • Ensuring that carriers meet all specifications necessary to move our customers’ freight
  • Identifying and creating new leads to develop personal book of business
  • Building relationships with potential customers through positive communication and excitement of TB
  • Identifying and providing effective solutions to new customer supply chain needs
  • Following the sales cycle through the entire process to moving new customer freight
  • Developing customer accounts and loyalty by providing the highest level of customer service
  I Can Make This Happen!
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Independent Contractor – Owner Operator

Email completed application & forms to TBSafety@trailerbridge.com

Or fax them to our confidential number: 904.751.7448

Qualifications
  • 2 years verifiable over-the-road, multi-state driving experience
  • CDL with hazardous materials endorsement mandatory
  • CDL must be held in state of domicile/principal residence
  • Stable work history
For additional information, please call Cheryl with Driver Recruiting at 1.800.260.3070

Download Our Application
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Account Manager (Bilingual)

Summary
Develops and maintains customer relationships through effective understanding of the pricing structure and customer needs, as well as a strong understanding of the advantages and service capabilities of Trailer Bridge. A strong understanding of the logistics, transportation and shipping industries is preferred. Candidate should have customer service experience and be able to discuss, relate and pull from those previous experiences. Candidate must have a working knowledge of Microsoft Excel and Outlook. Precise data entry is required. Candidate must demonstrate an ability to learn new systems and processes within a high impact, high volume, and high demand industry.  This role involves the exercise of good judgment and discretion, since it is up to the Account Manager to propose solutions that produce sufficient margins and profitability for the company.
Essential Functions:
  • Serve as the single point of contact for daily operations for our client base from order to receipt, which includes:
    • Booking acceptance based on pricing structures
    • Submitting and managing pricing requests
    • Tracing
    • Coordinating equipment and dispatch functions
    • Facilitating paperwork for documentation
    • Managing A/R balances
    • Facilitating outstanding invoice resolution
    • Communicating regulatory requirements as applicable to the account
    • Reviewing and updating customer portals and any other needed functions as required
  • Develop the skills to maintain a strong, credit worthy customer base for the company
  • Maximize profitability by communicating our operational capabilities and compliance requirements to the customer and coordinating customer needs with TB teams
  • Identify and qualify new business opportunities for rate quotation process for customer. Strive for immediate commitment in order to shorten the closing cycle. Manage lead opportunities through identification with customer.
  • Follow up with existing customers regularly to solicit and manage new and current business
  • Manage bookings for clients from origin to destination
  • Trace and coordinate loads with customers and logistics department
  • Produce, monitor and analyze weekly sales and booking reports
  • Produce account aging reports with scheduled frequency as required by customer
  • Resolve outstanding aging and invoice issues for assigned customers in a timely fashion
  • Maintain continuous communication efforts with assigned sales team
  • Respond to each customer contact with courtesy and professionalism (telephone, email, etc.)
  • Research, follow up and resolve customer problems in a timely manner
  • Promote and maintain positive relationships with internal TB personnel, along with vendors, suppliers, and customers
  • Attract potential customers by selling and answering product and service questions
  • Acclimate all new clients properly through our onboarding process
  • Maintain customer records by updating account profile information
  • Generate specific individualized reports, as required by customers
  • Conduct “root cause" analysis to find out what caused customer’s problem and implement solutions or provide suggestions on addressing the root causes
  • Continuously identify cost savings activities for the customer and TB
  • Provide information to customers regarding sailing schedules, equipment availability, container status, routing, rates, etc.
  • Inform customers of the applicable policies, regulations and rules that affect the shipment
  • Observe all company and department rules, requests, and procedures
  • Represent the Account Manager Program and company values 100% of the time within a professional environment
  • Pursue growth through completion of the Account Manager Development Program (9 Block Growth Plan)
  • Consistently model and encourage the TB12 - Trailer Bridge’s core values
Qualifications:  
  • This position is bilingual (English/Spanish required)
  • 2-3 years previous transportation experience in sales, account management, or other closely related discipline
  • Bachelor’s degree preferred or equivalent work experience
Skills (include):
  • Account management
  • Product knowledge
  • Quality focus
  • Problem solving
  • Market knowledge
  • Documentation skills
  • Financial analysis, listening
  • Phone skills
  • Resolving conflict
  • Analyzing information
  • Multi-tasking
  • Meeting sales goals
  • Self-confidence
  • Product knowledge
  • Presentation skills
  • Client relationship building
  • Motivation for sales
  • Accountability
  • Ability to work independently with little or no direction from the team and managers
  • Any other duties as assigned by director or executive team
I Can Make this Happen!
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International Coordinator

Summary
The International Coordinator is responsible for all aspects of documenting, rating, and billing for international service. This position documents and applies appropriate tariff and contract charges to all international bills of lading, including northbound cargo, within established deadlines. The International Coordinator also provides other documentation, clerical and administrative support to the department as directed.
Essential Functions:
SOUTHBOUND & NORTHBOUND CARGO
  • Collects missing information or corrected information, including SED’s and values, from shipping sources.
  • Files AMS.
  • Documents and prepares bills of lading for mailing in accordance with customer requirements.
  • Researches and applies applicable rates to assigned bills of lading.
  • Verifies accuracy of bills in accordance with department procedures.
  • Assists in problem solving discrepancies with bookings.
  • Applies current tariff and contract files.
  • Works closely with Supervisors on daily rating audits to ensure that rates are accurate.
  • Handles voyage file maintenance, thru RVI.
May handle duties associated with one or more of the following areas:
NORTHBOUND CARGO
  • Process Proofs of Delivery (POD’s) and drop recap thru RVI
  • Shipper Owned or Leased (SOL’s)
  • Documents and prepares bills of lading in accordance with customer requirements and applies applicable rates.
Additional Duties and Responsibilities:
  • Assists with other duties as directed by the Manager or Supervisor
  • Follows written procedures as documented in the Trailer Bridge ISO9001:2008 quality processes
  • Upholds company policies
Qualifications:
  • 2-3 years previous experience in the transportation industry
  • Experience in international import/export, and filing SED’s through AES, preferred
  • Experience in trucking or ocean transportation preferred
  • High school diploma or equivalency, some college preferred
  • Bi-lingual (English/Spanish) preferred
  • Excellent data entry skills with minimum 45 WPM typing
  • Strong verbal communication skills
  • Good time management skills
  • Physical requirements include ability to perform repetitive data entry functions quickly and work predominately on a PC or thin client
Other Characteristics:
  • Punctual with excellent attendance
  • Ability to work overtime on short notice
  • A motivated team player
  • Detail oriented with ability to process paperwork accurately and in a timely fashion
  • Ability to handle multiple priorities, meet strict deadlines, and demonstrate poise in a high profile environment
  • Supports the culture of Trailer Bridge by modeling the TB12 Core Values
I Can Make This Happen!
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Administrative Assistant

Summary
The Administrative Assistant will support the HR/Administration Department in a variety of areas. These areas include, but are not limited to, assisting with the coordination of facility and upgrades, assisting with event set up on and offsite, filing, and front desk coverage.
Essential Functions
  • Coordinate, follow up, and communication facility needs and repairs with personnel and vendors, to assure any work is complete and in a timely manner
  • Serve as main support/backup for the front desk coordinator including, but not limited to, answering phones during lunch hours and as needed, greeting visitors, processing mail and courier packages, maintaining conference room calendars, and ordering office supplies
  • Assist in the coordination and set up of company events on and offsite
  • Filing, copying, and scanning as needed
  • Other special projects and collateral duties as assigned
Qualifications
  • 1-2 years general office experience
  • Reception, facility coordination, and/or administrative support experience preferred
  • High school diploma or equivalency; some college a plus
  • PC and software skills including Outlook, Excel, Word, PowerPoint, etc.
  • AS400 knowledge/experience preferred
  • Detail oriented and very organized
  • High degree of accuracy
  • Strong verbal and written communication skills, and exceptional interpersonal skills
  • Excellent customer service skills
Other Characteristics
  • Punctual with excellent attendance
  • Neat, professional appearance and demeanor
  • Ability to handle multiple priorities and meet deadlines
  • Flexible and able to adapt to a changing environment
  • A motivated team player
  • Ability to work overtime, when necessary, on short notice and may include weekends
  • Supports the culture of Trailer Bridge by consistently modeling the TB12 our core values
I Can Make This Happen!
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