We are committed to giving great service and we believe it’s honorable to do so. We go the extra mile, giving exceptional service to each visitor, each customer, and to each other.
We believe in doing the right thing every time. We take great pride in remembering that doing the right thing means acting with the intention of providing service and support; to make things and each other better.
Being accountable means taking ownership for getting something done right, the first time. It means being okay with making a mistake, owning it, and learning from it.
We like to think big, and that means being curious and willing to try something in a new way that might be an improvement. Remember, in big thinking it’s not about thinking outside the box, there is no box.
Probably the most important value of all at TB. That pretty much sums this one up. Even when workloads are heavy and tempers may be on edge, just be kind and fair. There really isn’t a time this one shouldn’t be applied.
We want all employees to love what we do and be happy contributing to it. Having passion for how we enrich the lives of our customers makes for a great workplace and brings a new energy to work every day.
Successful working relationships are an essential part of our success. We build these with our customers (and each other), and we go the extra mile to take care of them.
We seek to work to our fullest potential through self-reflection, education, cooperation, and feedback. When something isn’t working, we look at ourselves to improve before we look at the work of others. Mistakes as opportunities for growth and change.
This means saying what you mean and with the intention to support or solve an issue. What it doesn’t mean is saying one thing with another meaning behind it. It also means tapping into kindness and coming from that place.
Embracing change means being grateful for whatever got us to one point, and being excited about what takes us to the next. Be flexible and look forward to change; it’s what keeps us vibrant and fuels our success.
It’s fun to be fun and it’s fun to work around fun people. So, bring on the fun. Why not? Sometimes the answer can be to not take yourself too seriously and remember that we’re all in it together…oh and we’re all about having fun while we’re at it!
Being fast is awesome – being fast and accurate is phenomenal. Take the time you need to get something done right, but always be on the lookout for the things that will make things more efficient.
Retirement Savings Plan(s)
Paid Time Off & Holidays
Parental and Maternal Leave
Employee Assistance Program
Tuition Reimbursement Program
Flexible Spending Account
Health Savings Account
TB Leadership Development Program
Referral Bonus Program