Want to work with us?

Want to PICKUP + LOAD + SHIP goods into the hands of those who need it? Well we think we’ve made it pretty simple: Be kind. Be positive. Be passionate. Be willing to ‘Make It Happen.’ Here at Trailer Bridge, we work hard, get honest, stay curious and have fun! We’re always looking to have the right people join our family. Check out our available positions below, and if you see something that fits, don’t hesitate to connect or share it with someone who’d be just right.


EEO is the Law

Trailer Bridge invites any applicant and/or employee to review the Company’s written Affirmative Action Plan. This Plan is available for inspection upon request by contacting our Human Resources Department at 904.751.7100.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employee process, please contact our Human Resources Department at 904.751.7100.

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Current Openings

Customer Service Rep-PR

Summary: Trailer Bridge is looking for energetic, talented, self-motivated go-getters to join and support our Account Management team in Puerto Rico.  The ideal candidate will possess strong communication skills, both oral and written.    The Customer Service Representative is also responsible for promoting and maintaining positive relationships with internal Trailer Bridge personnel, as well as external vendors, suppliers, and customers. Key Responsibilities:
  • Responsible for prompt and satisfactory resolution of customer issues or escalation to the assigned account manager
  • Review reports to determine new codes for consignee. Create and amend codes as needed to ensure accurate arrival notice delivery
  • Gather all needed information and update bookings with arrival notice information
  • Assist POV customers with basic inquiries
  • Provide immediate response to basic customer inquiries including, but not limited to, tracing, arrival status, bookings, documentations, accounts receivable and accounts payable
  • Maintain current knowledge of booing procedures and provide back up to the department, as needed
  • Ensure documentation is submitted to the tax office and customer paperwork is available two days prior to vessel arrival
  • Ensure arrival notices are processed timely to advise customer of cargo availability
  • Provide information to customers including proof of deliveries or dispatches, upon request
  • Reviews paperwork to ensure cargo is released according to applicable regulations
  • Researches and resolves discrepancies with bookings, documentation, or rating in a timely fashion
  • Provide information to internal and external customers such as vessel schedule, delivery receipt copies, inspection reports, etc.
  • High School Diploma, Bachelor’s Degree preferred
  • Excellent written, verbal, interpersonal, and communication skills
  • Strong organizational skills
  • Bilingual a plus (English/Spanish)
  • Detail oriented with the ability to analyze data and circumstances
  • Ability to perform multiple tasks simultaneously while continuing to meet deadlines
  • Energetic and positive attitude
  • Supports the culture of Trailer Bridge by modeling the TB12 Core Values of a TB team member
I Can Make This Happen!
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